Tankless Water Heater Install

HEP PlumbingTankless Water Heater Install

Tankless Water Heater Install | Plumbing | Fountain City

Enjoy endless, on-demand hot water in Fountain City with a professionally installed tankless system from HEP Plumbing. Our factory-trained technicians remove bulky, outdated tanks and replace them with sleek, energy-efficient units that heat water only when you need it—cutting utility costs by up to 40 % while freeing up valuable closet or garage space. Whether you’re finishing a basement, upgrading for a growing family, or simply tired of cold-water surprises, we size and set up the perfect model for your home, handle all gas or electrical hookups, and haul away the old heater the same day.

Because we live and work right here in Fountain City, you’ll get fast scheduling, transparent pricing, and the peace of mind that comes with a 100 % satisfaction guarantee. Every install includes registered manufacturer warranties, optional annual maintenance plans, and 24/7 emergency support from the HEP team you already trust for plumbing, HVAC, and electrical. Ready to step into a limitless hot shower? Give HEP a holler today and discover how effortless hot-water comfort can be.

What our customers say

My 91 year old dad’s water heater was leaking all over the place. HEP came the same day I called. Kyler was friendly, thorough, professional and gave us all our options. He repaired the leak while there and scheduled a new water heater installation 2 days later. We are very pleased!
Laura M. profile photo
Laura M.
Kyler came out to give me a quote on a tankless and answered all my questions that I asked he went above and beyond thank you
Ej P. profile photo
Ej P.
So we're finishing half of our basement and got ahold of HEP for some advice on tankless water heaters to try and save some space. Less than 24 hours later Kyler was at the house and had an answer for every question and 2 or 3 options for every scenario I ran by him. After about an hour he had us a plan in budget that we could live with. Next business day Robbie was out bright and early and had us taken care of in a matter of hours. Guys are clean, friendly, do neat work, sell a much better product that we replaced and seem to care about what they do. Higher priced compared to a smaller one man operation but I've got piece of mind on what was completed and there's no price tag for that. Appreciate the HEP guys!
Cole I. profile photo
Cole I.
Rubin did a great job of fixing my issue and servicing the thankless water heaters.
Belle U. profile photo
Belle U.
Ruben was polite and asked questions. He helped me with leak and suggested a treatment for my pipes plus flushed my tankless. 100% satisfaction.
Nancy G. profile photo
Nancy G.
Installed tankless water heater and removed broken water heater. Same day service. Very professional. Cleaned up any work mess. Would highly recommend.
Heather G. profile photo
Heather G.
They are a great Oxbox HVAC & Navien Tankless water heater equipment dealer, their technicians & customer service representatives are friendly, professional and knowledgeable. They purchase & install quality products.
Kal T. profile photo
Kal T.
Luke the one who came and sold us a water heater, he and his team were great
John G. profile photo
John G.
Ruben was very professional and courteous. I would highly recommend him@Ed came and flushed out water heater and gave options and prices for replacement.
ML J. profile photo
ML J.
I am very impressed with the service I received from HEP. I recently had them install a tankless water heater and relocate the hookups to my basement. This left a hole in the ceiling from the vent, some holes in the floor for the old piping, as well as an unfinished piece of flooring where the old hot water heater used to sit. The quote I received wasn't specific to either include or exclude the time of a dry waller to match the stamped patter of my ceiling surface or for someone to come out and replace a piece of subfloor AND lay new laminate flooring. I didn't have to argue. I am used to having to argue to get good service from contractors and HEP just did the work no questions asked. In addition to the plumbing work they sent out two separate service calls to fix the ceiling and the floor and the space looks like there was never a hot water heater to begin with. I'm sure that those additional trips ate into their planned budget/profit of the water heater installation but since the quote and contract weren't specific they just did the work without any push back! I will definitely be spending my money with HEP in the future because I trust that they have integrity with their work and they aren't just in it for a quick buck. They are obviously looking to build relationships for lifelong customers. I will be that lifelong customer. I already have another quote with them for another project in the works.
Britta Y. profile photo
Britta Y.

Why Choose a Tankless Water Heater in Fountain City

Fountain City property owners who want a dependable, high-performance source of hot water increasingly look to tankless technology. HEP company focuses on plumbing tankless water heater install work that aligns with the unique climate, water quality, and building layouts found in this vibrant Knoxville suburb. By removing the bulky storage tank and heating water on demand, homeowners reap substantial comfort, efficiency, and space-saving benefits.

Endless Hot Water for Fountain City Homes

Traditional storage heaters can leave the last shower taker shivering. A properly sized tankless unit delivers a continuous stream because it heats water as it passes through the heat exchanger, never relying on a finite reservoir. This is particularly helpful for:

  • Large families with staggered shower schedules
  • Residences outfitted with luxurious multi-head showers
  • Homes that frequently run dishwashers or clothes washers simultaneously

An HEP-installed system can support several fixtures at once, so nobody needs to pencil in a shower slot or wait for recovery time.

Energy Efficiency and Lower Utility Impact

Storage tanks cycle day and night, reheating water that slowly cools in the tank. Tankless models avoid this standby loss entirely, often cutting energy consumption by double-digit percentages. In Fountain City, where seasonal swings range from humid summers to chilly winters, moderating energy use lessens strain on both the grid and the household budget. Additional advantages include:

  • Modulating burners that adjust flame output to real-time demand
  • Sealed combustion technology that pulls in outside air, safeguarding indoor air quality
  • High Uniform Energy Factor (UEF) ratings that contribute to lower carbon emissions

HEP’s Specialized Approach to Tankless Water Heater Installation

HEP recognizes that a seamless transition to on-demand hot water requires more than swapping appliances. Every aspect of the plumbing, gas, electrical, and venting infrastructure must synchronize with strict manufacturer guidelines and state codes.

Preliminary Evaluation of Your Fountain City Property

Before recommending a model, HEP technicians conduct a thorough site survey:

  • Measure incoming water temperature by season to calculate temperature rise
  • Tally fixture flow rates to gauge total gallons-per-minute demand
  • Inspect existing gas line sizing, vent routing, and electrical panel capacity

This upfront diligence prevents undersizing, ensures regulatory compliance, and helps forecast any ancillary upgrades.

Sizing and Fuel Type Selection

Tankless units come in natural gas, propane, and electric variations. Fountain City’s widespread access to natural gas makes it the dominant choice, though certain rural pockets rely on propane. HEP reviews:

  • Available fuel costs and supply stability
  • The GPM requirements at peak usage
  • Any plans for future home additions or bathroom remodels

Selecting the correct BTU and GPM rating avoids frustrating temperature fluctuations and maximizes system longevity.

Code-Compliant Plumbing Integration

Installing a tankless unit involves re-routing cold and hot water lines, adding isolation valves for maintenance, and incorporating thermal expansion solutions if required. HEP plumbers:

  • Use lead-free brass fittings and oxygen-barrier PEX or copper piping
  • Set dielectric unions to prevent galvanic corrosion
  • Position condensate drains with neutralizers when installing condensing models

Ventilation and Gas Line Considerations

Condensing gas units demand category III or IV venting that can withstand acidic moisture. HEP evaluates:

  • Horizontal versus vertical vent runs to minimize elbows and static pressure
  • Use of UL-listed stainless steel or PVC vent materials rated to temperature
  • Gas line upsizing with corrugated stainless steel tubing (CSST) or black iron to supply high BTU burners

Electrical Upgrades When Needed

Even gas units require a dedicated 120-volt receptacle for ignition, fans, and onboard diagnostics. Electric tankless models rely heavily on 240-volt service at high amperage. HEP’s licensed electricians:

  • Verify breaker panel capacity and load calculations
  • Install GFCI protection where required by the National Electrical Code
  • Ensure proper bonding and grounding to mitigate surge risks

Post-Installation Testing and Commissioning

Completion does not mean departure. HEP follows a multipoint checklist:

  • Calibrate temperature set-points for both scald prevention and comfort
  • Check for gas leaks using electronic detectors and bubble solution
  • Purge air from water lines, confirm flow sensors activate at specified GPM
  • Demonstrate system operation, flushing procedure, and filter maintenance to the homeowner

Benefits of Partnering with HEP for Plumbing Tankless Water Heater Install

Beyond technical competence, residents choose HEP for attributes that translate into a smooth, stress-free experience.

Local Knowledge and Familiarity with Fountain City Infrastructure

From the rolling terrain near Bever’s Ridge to historical houses off Broadway, Fountain City presents diverse structural challenges. HEP’s familiarity with:

  • Varying water pressures in different main lines
  • Common pipe materials used in local housing stock
  • Neighborhood-specific building codes and inspection practices

…means fewer surprises during your project.

Certified and Continuously Trained Technicians

HEP maintains strict certification requirements:

  • State-licensed master plumbers and gas fitters
  • Manufacturer-authorized training on leading tankless brands
  • Ongoing education in evolving plumbing code revisions and emerging technology

You receive workmanship rooted in current best practices instead of outdated habits.

Comprehensive Plumbing Insight

Switching to tankless often dovetails with other plumbing needs. HEP can simultaneously:

  • Replace aging supply lines
  • Upgrade pressure-reducing valves
  • Install water softeners that extend heat exchanger life

Bundling tasks minimizes downtime and keeps the household running smoothly.

What to Expect During Your Fountain City Tankless Water Heater Project

Transparency builds confidence. HEP outlines each phase so homeowners know exactly what will happen and when.

Timeline Overview

  1. In-home consultation and load calculation
  2. Permit acquisition and equipment procurement
  3. Installation day—typically 6–8 hours for straightforward replacements
  4. Inspection by local authorities, if applicable
  5. Final walkthrough and documentation

Safeguarding Your Property

HEP crews treat residences with respect by:

  • Laying protective floor coverings and doorway pads
  • Using HEPA-filtered vacuums to manage drywall or masonry dust
  • Employing quiet-run tools where possible to limit disruption

Clean-Up Procedures

At the end of the job, technicians:

  • Haul away old tanks and scrap materials for responsible recycling
  • Wipe down surrounding surfaces and re-install any displaced fixtures
  • Provide digital copies of permits, manuals, and warranty paperwork

Environmental Advantages for Fountain City Residents

Green living initiatives gain momentum year after year in East Tennessee. Transitioning to a tankless water heater amplifies eco-friendly efforts.

Reduced Carbon Footprint

By lowering the total therms or kilowatt-hours needed for water heating, households contribute less greenhouse gas to regional air reports. High-efficiency condensing units squeeze extra heat from exhaust gases, achieving thermal efficiencies above 90%.

Water Conservation Synergies

Coupled with low-flow faucets and recirculation pumps, tankless systems can:

  • Decrease time waiting for hot water
  • Save thousands of gallons annually otherwise lost down the drain

HEP offers optional on-demand recirculation controls that learn usage patterns and operate only when needed.

Compatibility with Renewable Energy

Electric tankless models pair effectively with rooftop solar arrays or local community solar programs. Gas units can integrate with future renewable natural gas (RNG) or hydrogen blends as utilities evolve their supply mix.

Maintenance Services After Installation

Proper upkeep keeps warranties intact and performance optimal.

Annual Descaling and Flushing

Fountain City’s moderate hardness water can leave mineral buildup on heat exchanger coils. HEP service plans include:

  • Flushing with a food-grade vinegar solution or manufacturer-approved descaler
  • Inspecting water filters and replacing sediment screens

Monitoring Water Quality

Technicians test for hardness, pH, and chloramine levels. Recommendations may include installing:

  • Whole-house filtration
  • Point-of-use carbon filters at kitchen sinks

Software Updates for Smart Models

Wi-Fi enabled heaters often release firmware updates that refine ignition algorithms or improve energy reporting. HEP ensures:

  • Firmware is current
  • Home networks remain secure during update cycles

Prompt Repairs with Original Components

Should a pressure sensor or fan motor falter, HEP stocks genuine parts to restore factory performance quickly, preventing prolonged downtime.

Common Signs It’s Time to Upgrade to a Tankless System

Storage tank water heaters provide signals when retirement is near. Recognizing these cues enables proactive planning rather than emergency replacements.

Inconsistent Hot Water

Sudden temperature swings during showers suggest sediment has accumulated, reducing tank capacity. On-demand units eradicate this issue.

Aging Storage Tank

Most conventional heaters last 8–12 years. Rust stains around the base or moisture near the drain valve may indicate imminent leakage.

Rising Utility Bills

A deteriorating tank liner forces the heating element or burner to run longer. Tankless technology counters this trend by heating only what you use.

Limited Space in Utility Areas

Finishing basements or adding laundry rooms often requires reclaiming square footage. Wall-mounted tankless heaters free up valuable room for storage, hobby areas, or extra appliances.

Fountain City Neighborhoods We Serve

HEP’s plumbing teams operate across the full breadth of the community, from established streets lined with mature dogwoods to burgeoning developments.

Established Residential Areas

  • Grove Park
  • Edgewood Heights
  • Lynndale

In these neighborhoods, retrofits often involve navigating tight crawlspaces and adapting to original cast-iron vent stacks.

New Construction Developments

  • Stratford Park
  • Ridgewood

Here, builders frequently pre-pipe for tankless, allowing HEP to expedite installation and minimize drywall alterations.

Commercial Spaces Requiring On-Demand Hot Water

  • Cafés along Tazewell Pike
  • Fitness centers off Broadway
  • Veterinary clinics near Fountain City Lake

High-volume handwashing, sanitation, and shower facilities benefit from the durability and rapid recovery of commercial-grade tankless systems.

Materials and Technology Used by HEP

Quality components underpin every successful installation.

Stainless Steel Heat Exchangers

Resistant to corrosion and thermal fatigue, stainless exchangers withstand constant temperature cycling and extend unit lifespan.

High-Temperature Rated PVC Venting

For condensing models, Schedule 40 PVC rated for 149°F safely handles exhaust while simplifying routing through framing cavities.

Wi-Fi Enabled Control Panels

Smart interfaces provide:

  • Remote temperature adjustment
  • Real-time energy consumption data
  • Diagnostic alerts sent directly to HEP for proactive service scheduling

Seismic Bracing and Mounting Solutions

While Fountain City is not in a high-risk earthquake zone, robust wall brackets guard against accidental impacts and vibrations, preserving installation integrity.

Protecting Your Investment

HEP values long-term performance as much as initial project success.

Extended Manufacturer Warranties

Many tankless heaters include:

  • Heat exchanger warranties up to 15 years
  • 5- to 7-year coverage on other parts

HEP registers every unit to guarantee full eligibility.

Multi-Layer Quality Assurance

Throughout the project, field supervisors perform:

  • Mid-installation inspections
  • Final-stage checklists
  • Randomized follow-up audits

Education for Homeowners

After commissioning, technicians walk clients through:

  • Setting vacation modes
  • Seasonal freeze protection steps
  • Recognizing error codes and quick resets

Empowered homeowners notice issues early and avoid unnecessary service calls.

Preparing Your Fountain City Home for Installation

A little preparation streamlines the process and shortens downtime.

Clear Access to Mechanical Areas

Remove boxes, shelving, or stored items around the existing water heater. Technicians need roughly a six-foot radius to maneuver tools safely.

Verification of Gas Capacity

Homes with multiple gas appliances occasionally require meter upgrades. HEP coordinates with the utility to avert pressure drops during simultaneous operation.

Upgrading Electrical Breakers

If the panel is near capacity, adding a dedicated circuit prevents nuisance tripping and ensures consistent ignition.

Safety Standards Followed by HEP

Plumbing and fuel gas systems carry inherent risks. HEP mitigates them through rigorous protocols.

National Plumbing Codes

Each connection leverages code-approved fittings, pipe sizing, and slope to foster proper drainage and venting.

Gas Safety Protocols

Technicians employ combustible gas analyzers, verify regulator settings, and document pressure test results for inspector review.

Indoor Air Quality Testing

Post-installation checks confirm negative pressure does not backdraft combustion appliances, preserving a healthy living environment.

Rigorous Leak Detection

Both water and gas joints undergo:

  • Visual inspection
  • Pressure holding tests
  • Electronic sniffer validation

By integrating precision workmanship, localized expertise, and a customer-centric mindset, HEP company elevates tankless water heater installation to a comprehensive, worry-free upgrade for Fountain City residents.

Areas We Serve

AlcoaAllardtAltamontAndersonvilleApisonAthensBean StationBeersheba SpringsBelvidereBentonBirchwoodBlaineBlountvilleBluff CityBricevilleBristolCalhounCaryvilleCharlestonChattanoogaChurch HillClairfieldClevelandClintonCoalmontCollegedaleCookevilleCopperhillCorrytonCosbyCowanCrab OrchardCrossvilleCumberland GapDandridgeDaytonDecaturDecherdDeer LodgeDelanoDucktownDuffDunlapElizabethtonEloraEnglewoodErwinEstill SpringsEtowahEvensvilleFarragutFayettevilleFlintvilleFountain CityFriendsvilleGatlinburgGeorgetownGrandviewGraysvilleGreenbackGreenevilleGruetli-LaagerGuildHallsHarrimanHarrisonHarrogateHeiskellHelenwoodHillsboroHixsonHuntlandHuntsvilleJacksboroJamestownJasperJefferson CityJellicoJohnson CityJonesboroughKarnsKelsoKingsportKingstonKnoxvilleKodakLa FolletteLake CityLancingLenoir CityLookout MountainLoudonLouisvilleLuttrellLynchburgMadisonvilleManchesterMaryvilleMascotMaynardvilleMcDonaldMcMinnvilleMonteagleMontereyMorristownMountain CityMulberryNew MarketNew TazewellNewcombNewportNiotaNorrisOak RidgeOakdaleOcoeeOld FortOliver SpringsOneidaOoltewahPalmerPelhamPetrosPhiladelphiaPigeon ForgePikevillePioneerPowellRelianceRicevilleRobbinsRockfordRockwoodRogersvilleRutledgeSale CreekSequatchieSeviervilleSewaneeSeymourSharps ChapelShelbyvilleSignal MountainSoddy-DaisySouth PittsburgSpartaSpeedwellSpring CityStrawberry PlainsSunbrightSweetwaterTalbottTazewellTellico PlainsTen MileThorn HillTownsendTracy CityTullahomaTurtletownVonoreWallandWartburgWashburnWhite PineWhitwellWinchesterWinfield
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