- HEP Plumbing
- Tankless Water Heater Install

Tankless Water Heater Install
Tankless Water Heater Install | Plumbing | Chattanooga
Imagine stepping into a shower that never runs cold, even after the whole family’s finished—HEP makes that everyday luxury possible. Our Chattanooga plumbers specialize in high-efficiency tankless water heater installations that deliver endless hot water while trimming energy costs by up to 40%. Because these sleek units mount neatly on a wall, you’ll reclaim closet or garage space, and their longer lifespan means fewer replacements down the road. We pair premium brands with meticulous craftsmanship, so every solder, vent, and gas-line adjustment meets both code and HEP’s own exacting standards.
From your first call to the final test-fire, you’ll feel the “Happy HEP” difference: clear, upfront pricing, convenient scheduling, and technicians who respect your home as much as you do. We’ll size the system for your household’s unique demands, handle any required electrical or gas upgrades, and back the job with robust warranties and 24/7 support. Ready to trade bulky tanks and surprise cold bursts for smart, on-demand comfort? Let HEP’s local experts turn the tap on a better way to heat water—right here in Chattanooga.
What our customers say
Tankless Water Heater Installation in Chattanooga by HEP
The communities that surround the Tennessee River rely on dependable hot water every single day. When homes in Chattanooga decide it is time to upgrade their traditional storage tank to a modern on-demand option, many turn to HEP for professional tankless water heater installation. HEP’s plumbing specialists combine technical expertise, knowledge of local codes, and an in-depth understanding of the region’s water characteristics to deliver an installation that maximizes performance, energy efficiency, and longevity.
Why Homeowners in Chattanooga Are Choosing Tankless Systems
Residents throughout the Scenic City are embracing tankless units because the technology aligns well with the area’s lifestyle, climate, and typical household demands. Chattanooga experiences humid summers and chilly winters, both of which place unique strains on traditional water heaters. Storage tanks can struggle to keep up with fluctuating demand, whereas an on-demand heater calibrates output in real time.
Key reasons homeowners make the switch include:
- Unlimited hot water whenever it is needed
- Reduced energy consumption because water is heated only when the tap is opened
- Space savings in basements, closets, and utility rooms
- Longer equipment lifespan compared with many storage tanks
- Lower risk of tank corrosion, sediment buildup, and standby heat loss
The Role of HEP’s Plumbing Team
HEP’s licensed plumbers handle every aspect of the conversion from a bulky tank to a streamlined tankless device. Their scope of work covers:
- Evaluating household hot-water demand, fixture count, and flow rate
- Performing gas sizing, venting calculations, or electrical load analysis
- Complying with Chattanooga city permits and Tennessee state safety regulations
- Removing and responsibly disposing of the existing water heater
- Installing water treatment components when mineral deposits are a concern
- Testing all gas, water, and condensate lines for leaks
Assessing Chattanooga’s Water Conditions Before Installation
Hardness and Mineral Content
Hamilton County’s municipal supply is considered moderately hard. Calcium and magnesium deposits can form inside heat exchangers, causing efficiency to drop and lifespan to shrink. HEP plumbers often recommend integrated scale-inhibiting technology or an inline water softener to prevent premature failure.
Groundwater Temperature Variability
During winter, groundwater temperatures in Chattanooga can dip below 50°F (10°C). A tankless unit must be sized to handle that low inlet temperature while still achieving a comfortable 120°F output. HEP’s sizing calculations include seasonal considerations so the unit can reach set point without sacrificing flow.
Pressure Fluctuations
Hilly terrain and elevation changes occasionally lead to pressure variations in certain neighborhoods. HEP technicians test static and dynamic pressure and, when necessary, add a pressure-reducing valve or expansion device to protect plumbing fixtures.
Detailed Look at the Installation Process
Home Evaluation and Load Calculation
A successful tankless install begins with a precise understanding of how much hot water the home uses. The plumber will:
- Count fixtures—showers, tubs, dishwashers, washing machines, and outdoor hose bibs
- Measure maximum simultaneous demand in gallons per minute (GPM)
- Analyze the family’s peak usage patterns (morning showers, evening laundry, etc.)
- Check existing gas line capacity or electrical panel amperage
Selecting the Ideal Unit
Based on the evaluation, HEP’s team selects a gas or electric model with a firing rate or heating capacity capable of meeting the calculated GPM. Chattanooga’s prevalence of natural gas service makes gas-fired condensing units popular, yet some homes rely on electric power. For electric installations, panel upgrades might be advised if amperage is insufficient.
Important features HEP considers include:
- Thermal efficiency rating (UEF or EF)
- Modulation range for precise temperature control
- Built-in recirculation pumps when immediate hot water at distant fixtures is desired
- Stainless steel heat exchangers for corrosion resistance
- Compatibility with smart home monitoring apps
Preparing the Site
A tankless heater occupies much less space than a storage tank, but it demands specific clearances for intake air, exhaust venting, and service access. HEP professionals:
- Clear the existing platform or wall area and mark stud locations
- Modify framing if a recessed wall unit is chosen
- Route new Category III or IV venting material for gas units, ensuring it terminates above the roofline or a sidewall location approved by code
- Install condensate neutralizers to protect drains from acidic discharge in high-efficiency gas models
Gas, Water, and Electrical Connections
For gas models, proper line sizing is critical. Undersized gas lines lead to flame failure, ignition lockout, or inadequate hot-water output. HEP plumbers:
- Calculate BTU input and allowable pressure drop
- Install new black iron or CSST lines if the current branch cannot support additional load
- Include drip legs and sediment traps to keep contaminants out of the appliance
Water lines receive dielectric isolation unions to limit galvanic corrosion. When homeowners request a dedicated bypass valve kit, future descaling becomes simple and mess-free.
Electric units receive:
- Copper conductors sized per National Electrical Code requirements
- Dual-pole breakers with Ground Fault Circuit Interrupter (GFCI) protection where required
- Proper bonding and ground connections
System Startup and Commissioning
Commissioning a tankless heater is not a plug-and-play step; it demands meticulous calibration. HEP installers:
- Verify incoming gas pressure under static and dynamic conditions
- Program dip switches or digital controls for altitude and fuel type
- Set outlet temperature, commonly 120°F for safety and energy savings
- Purge air from water lines and perform flow tests at multiple fixtures
- Inspect vent and intake joints for leaks with electronic detectors
- Register the unit’s serial number for warranty activation
Specialized Considerations for Chattanooga Homes
Integrating Recirculating Loops
Large homes on Stringer’s Ridge or in Lookout Mountain neighborhoods often experience long pipe runs that delay hot water. HEP can integrate a dedicated recirculation loop or retrofit a crossover valve system. By activating a small, efficient pump during peak periods, waiting time is drastically reduced without wasting water down the drain.
Solar Pre-Heat Compatibility
Chattanooga enjoys over 210 sunny days on average per year. Some residents pair rooftop solar thermal collectors with a tankless backup. HEP plumbers plumb the solar storage tank upstream so the on-demand unit simply boosts water to final temperature when solar alone is insufficient. Controls coordinate pump operation and prevent overheating during summer.
Combining with Hydronic Heating
Several Northshore and downtown loft conversions have hydronic air handlers. A properly-sized condensing tankless unit can provide both domestic hot water and hydronic heating. HEP configures primary-secondary piping with priority valves to ensure shower temperature never drops when space heat calls activate in winter.
Code Compliance and Safety Protocols
Local Permit Processes
Chattanooga’s Land Development Office requires permits for any water heater replacement that alters fuel type, venting method, or electrical load. HEP’s administration handles all paperwork, schedules inspections, and ensures compliance with:
- International Plumbing Code (IPC)
- International Fuel Gas Code (IFGC)
- National Electrical Code (NEC)
- Manufacturer installation manuals
Combustion Air and Venting Standards
Improper venting can cause carbon monoxide accumulation. HEP assesses:
- Required combustion air volume based on BTU input
- Proximity of nearby operable windows, doors, and mechanical intakes
- Clearance to property lines and combustibles
- Condensate disposal point to prevent winter freeze issues
Seismic and Structural Support
While tankless heaters are lighter than tank models, they still must be anchored securely to framing. In seismic zones, HEP uses lag bolts and manufacturer-supplied brackets to prevent movement during vibration events.
Maintenance Strategies to Protect Investment
Tankless systems reward homeowners with decades of service when maintained correctly. HEP outlines a clear care plan:
Annual Descaling
Depending on hardness levels, heat exchangers accumulate limescale that insulates the heating surface and forces higher gas or electric usage. An annual vinegar or citric-acid flush through isolation valves restores efficiency.
Filter Cleaning
Units contain inlet water screens and sometimes air intake filters. Monthly to quarterly cleaning prevents flow restriction and combustion issues. HEP plumbers show homeowners how to remove, rinse, and reinstall filters safely.
Performance Checkups
During yearly maintenance, technicians:
- Inspect flame pattern or heating coil for discoloration
- Test carbon monoxide near the vent termination
- Verify temperature rise at a standard 2.5 GPM flow
- Confirm error history codes and clear diagnostics
Environmental and Economic Benefits of Going Tankless with HEP
Energy Conservation
Traditional tanks cycle on and off all day to maintain storage temperature. By contrast, a tankless heater activates only when faucets open. The absence of standby heat losses translates to lower utility consumption and a reduced carbon footprint.
Reduced Material Waste
Eliminating a 40- or 50-gallon tank from the utility space minimizes metal corrosion and eventual landfill waste. Tankless units are smaller, lighter, and often constructed with recyclable components such as stainless steel and copper.
Grid Resiliency
Electric tankless models equipped with smart load management can modulate power draw, helping utility providers stabilize demand during peak periods. For homeowners enrolled in time-of-use programs, this feature helps optimize consumption.
Common Configuration Options Offered by HEP
Outdoor vs. Indoor Units
Outdoor units remove the need for long vent runs and free interior space, but they require freeze protection:
- Integrated heaters or self-draining solenoids
- Weatherproof enclosures with lockable access panels
- Wind shields to prevent flame blowout during storms
Indoor models suit finished basements, conditioned attics, or central mechanical rooms, offering temperature stability year-round.
Single-Unit vs. Cascading Systems
Large households with simultaneous multi-shower usage may exceed the capacity of a single residential unit. HEP designs cascading arrays, where two or more heaters communicate via a master control board. Benefits include:
- Automatic load sharing for long service life
- Redundancy—hot water continues if one unit requires service
- Ability to stage capacity as family size or usage patterns grow
Wi-Fi Monitoring
Modern tankless heaters integrate mobile apps that display:
- Real-time flow rate and temperature readings
- Historical energy usage graphs
- Maintenance reminders and error alerts
HEP’s plumbers configure secure network connections and instruct homeowners on using dashboards to track performance.
Addressing Common Misconceptions
Instant Hot Water vs. Endless Hot Water
Tankless systems deliver endless hot water but not necessarily instantaneous hot water. Distance from the heater still determines wait time. Recirculation accessories mitigate this delay when immediate delivery is paramount.
Electric Units and Power Outages
Gas models with electronic ignition and all electric units cease to operate during a power outage. Battery backup or small standby generators keep water flowing when storms impact the grid. HEP advises on surge protection and backup solutions suitable for Chattanooga’s storm season.
Required Maintenance
Some homeowners believe tankless heaters are maintenance-free. In reality, descaling and filter cleaning remain essential, though the tasks are generally simpler than flushing a storage tank.
Impact of Chattanooga’s Building Trends
Urban Infill Projects
Downtown revitalization has spurred numerous small-lot homes and townhomes. A wall-mounted tankless heater fits these compact footprints, freeing square footage for storage, laundry, or bathrooms. Venting typically exits through rear façades, avoiding rooftop penetrations in flat-roof designs.
Vacation Rentals and Short-Term Stays
With tourism on the rise, many owners list properties near the Aquarium or Walnut Street Bridge. A tankless unit accommodates fluctuating occupancy—no energy wasted heating water when the space sits empty. The system scales up seamlessly when multiple guests run showers during peak travel weekends.
Integration with Smart Home Ecosystems
HEP plumbers connect tankless heaters to broader automation platforms. Through voice assistants or central hubs, homeowners can:
- Ask for current water temperature
- Receive leak-detection alerts from paired sensors
- Schedule recirculation pumps to align with routine schedules
When integrated with occupancy sensors or geofencing, the recirculation pump activates only when someone is home, further conserving energy.
Importance of Professional Installation
Warranty Protection
Manufacturers typically require licensed installation to honor warranty coverage. HEP’s certified workmanship ensures all documentation is filed correctly and systems meet or exceed specification requirements.
Performance Optimization
DIY installation often overlooks combustion tuning, gas sizing, or proper vent slope. HEP’s commissioning process unlocks the full efficiency ratings advertised by manufacturers, translating to real-world savings.
Safety Assurance
Pressurized gas lines, high-voltage circuits, and scalding water present safety hazards. HEP’s plumbers work with calibrated instruments, leak detectors, and personal protective equipment to mitigate risks.
Ongoing Support from HEP
Scheduled Service Reminders
Many Chattanooga homeowners appreciate proactive scheduling. HEP maintains digital service records and sends seasonal reminders for maintenance visits.
Emergency Service
Even the most reliable systems can experience unexpected issues such as mineral blockages or sensor faults. HEP technicians remain available to troubleshoot, diagnose, and resolve problems so the household’s hot-water supply resumes with minimal disruption.
Upgrade Pathways
As technology evolves—higher efficiency heat exchangers, integrated heat pump hybrids, or advanced AI monitoring—HEP guides clients on upgrade opportunities. Modular designs allow the addition of secondary units or accessories without major re-plumbing.
Local Examples of Tankless Success
Riverside Bungalow
A two-bath, 1,300-square-foot bungalow near the Tennessee River replaced a 50-gallon gas tank with a condensing tankless unit. The family noticed:
- Cooler basement ambient temperature after removing the always-on tank
- 20 percent decrease in monthly utility usage
- Extra storage space for outdoor gear
Signal Mountain Family Home
With four teenagers, morning showers often overlapped. A dual-unit cascading array installed by HEP provided uninterrupted hot water with no pressure drop, even when the dishwasher and washing machine ran simultaneously.
Downtown Loft Conversion
A single electric tankless model tucked inside a cabinet freed precious floor area in a renovated textile mill loft. The slim profile allowed placement of a stacked washer/dryer directly beside it, maximizing urban living space.
Future of Tankless Technology in Chattanooga
Research continues to push efficiency beyond 98 percent, while low-NOx burners and adaptive controls minimize environmental impact. As Chattanooga advances its sustainability goals, homes equipped with smart, efficient tankless heaters installed by HEP contribute to reduced greenhouse gas emissions and support the city’s vision for energy-responsible growth.