- HEP Plumbing
- Tankless Water Heater Install

Tankless Water Heater Install
Tankless Water Heater Install | Plumbing | Whitwell
Imagine stepping into an endless cascade of perfectly heated water—no waiting, no lukewarm surprises, just pure comfort on demand. That’s the everyday luxury HEP’s licensed plumbers bring to Whitwell with a professionally installed tankless water heater. By swapping out the bulky storage tank for sleek, high-efficiency technology, you free up space, slash energy bills, and gain a continuous supply of hot water that never runs out, even on laundry-and-dish-washing marathon days.
From the moment you call, our factory-trained technicians handle everything: sizing the right unit, ensuring proper gas or electric hookups, venting to code, and leaving your home spotless when the job’s done. We partner with top brands like Rinnai and Navien and back every installation with rock-solid warranties, straightforward pricing, and 24/7 support. Ready to elevate your Whitwell home’s comfort and efficiency? Schedule a free in-home consultation today and discover why locals say, “Happy pipes. Happy life. HEP!”
What our customers say
Reliable Tankless Water Heater Installation in Whitwell
Homeowners in Whitwell are increasingly turning to tankless water heaters for dependable, on-demand hot water and long-term energy savings. HEP’s licensed plumbers specialize in installing these high-efficiency systems, ensuring that every component is properly sized, safely connected, and optimized for the specific characteristics of Whitwell’s water supply and local building codes. With professional workmanship and meticulous attention to detail, the HEP team delivers seamless installations that support both comfort and sustainability in Marion County households.
Understanding Tankless Water Heater Technology
A tankless water heater, often called an on-demand or instantaneous water heater, heats water only when it is needed. Unlike conventional storage tanks that constantly maintain a reservoir of hot water, a tankless unit eliminates standby heat loss and frees up valuable floor space.
How a Tankless Unit Works
- Cold water enters the heat exchanger once a hot-water fixture opens.
- Flow sensors activate a gas burner or electric heating elements.
- Water circulates through a series of coils, rapidly reaching the preset temperature.
- Heated water is delivered to the tap or appliance without delay.
- The burner or elements shut off as soon as the demand stops.
Differences Between Gas and Electric Models
Gas-fired models use propane or natural gas burners and require venting for combustion gases. Electric units draw power through high-amperage circuits and typically avoid venting requirements. HEP evaluates factors such as existing fuel lines, electrical panel capacity, and installation location before recommending an appropriate system for a Whitwell home.
Benefits of Choosing a Tankless Water Heater for Your Whitwell Home
Energy Efficiency and Utility Savings
• No standby heat loss
• Modulating burners or elements adjust output to match flow rate
• Potential for lower annual utility bills, particularly in households with moderate to high hot-water demand
Endless Hot Water and Space Saving
• Continuous supply means showers, laundry, and dishwashing can run concurrently without depleting a storage tank
• Compact wall-mounted design frees up closets, basements, or crawl spaces for other uses
Reduced Environmental Footprint
• Lower fuel consumption helps decrease greenhouse-gas emissions
• Longer life expectancy than tank-type heaters, which translates into fewer units in landfills over time
Why Professional Installation Matters
Building Codes and Safety Compliance in Whitwell, TN
Plumbing codes in Whitwell require proper venting clearances, pressure relief valves, seismic support, and gas-line sizing. HEP technicians stay current with the International Plumbing Code and state amendments, protecting homeowners from fines and safety hazards.
Optimal Sizing and System Design
Tankless units must be sized according to peak flow rate and incoming groundwater temperature. An undersized system may struggle to reach setpoint temperatures, while an oversized system can cycle inefficiently. HEP calculates fixture demand, simultaneous usage scenarios, and winter groundwater temperatures unique to Whitwell to recommend the correct British Thermal Unit (BTU) or kilowatt (kW) capacity.
Integration with Existing Plumbing
Proper pipe diameter, anti-scald mixing valves, and thermal expansion considerations ensure that the new unit works with existing fixtures. HEP also verifies adequate gas pressure, vent pipe runs, and condensate drain placement for condensing models.
The HEP Installation Process
Pre-Installation Evaluation
• Inspection of current water heating setup
• Measurement of incoming water temperature, static water pressure, and flow rates
• Assessment of venting pathways, combustion air supply, and electrical service
Equipment Selection Guidance
After the evaluation, HEP proposes equipment that aligns with household requirements, brand preferences, and the physical layout of the home. Energy Factor (EF) ratings, warranty terms, and maintenance accessibility are weighed before final selection.
Step-by-Step Installation Workflow
- Shut off utilities: gas, electricity, and main water supply
- Drain and disconnect the existing tank unit if present
- Mount the tankless unit on a secure backing board or masonry wall
- Run new gas or electrical lines with proper sizing and shut-off valves
- Install stainless-steel or PVC venting according to manufacturer clearances
- Connect cold-water inlet and hot-water outlet using dielectric unions
- Add isolation valves and service ports for future maintenance
- Attach condensate drain tubing for high-efficiency gas systems
- Pressure-test all connections and purge air from the system
- Program temperature settings and verify correct operation at multiple fixtures
Post-Installation Testing & Commissioning
HEP’s commissioning includes flue-gas analysis, combustion tuning (for gas models), flow-rate calibration, and validation that the unit ignites reliably at low-flow fixtures such as modern low-flow bathroom faucets.
Common Installation Locations in Whitwell Homes
Single-Family Residences
Many single-family homes in Whitwell have basements or utility closets that accommodate a wall-mounted tankless appliance. HEP ensures adequate clearance from combustibles and straightforward access for maintenance.
Historic Cottages
Whitwell’s historic cottages often present limited square footage. A compact tankless water heater can be discreetly installed in a crawl space or attic with proper freeze protection, allowing older homes to enjoy modern efficiency without structural changes.
New Construction Projects
Builders working on new subdivisions and custom homes specify tankless systems to meet energy code targets. In these scenarios, HEP collaborates with general contractors to rough-in gas lines, vent chases, and condensate drains during framing stages.
Upgrading From a Conventional Tank
Removal of Old Storage Tank
An aging tank-style heater may contain sediment buildup and corroded fittings. HEP handles safe draining, disconnection, and haul-away of the old unit, preventing water damage to flooring and minimizing disruption to household routines.
Addressing Venting and Gas Line Upgrades
• Existing 3-inch B-vent is often incompatible with new concentric vent pipes; HEP installs suitable stainless or polypropylene venting systems.
• Larger BTU loads sometimes demand upsized gas lines. Technicians verify meter capacity and add new branches or home-run supply lines as needed.
Maintenance Considerations After Installation
Annual Descaling and Flushing
Whitwell’s municipal water can contain minerals that form scale inside a heat exchanger. HEP recommends an annual flush using a vinegar solution or manufacturer-approved descaler pumped through isolation valves to preserve efficiency and prevent flow restriction.
Filter Replacement and Inspection
• Inlet water screens capture debris before it reaches the heat exchanger
• Whole-house sediment filters or water-softener pre-filters reduce scaling risk
• Technicians inspect gas pressure, venting integrity, and condensate drains during routine service visits
Monitoring Error Codes
Modern tankless units include diagnostic panels that indicate ignition failure, flame loss, or freeze detection. HEP trains homeowners on interpreting codes and provides quick response for any service alerts.
Local Regulations and Permitting in Whitwell
Energy Codes and Efficiency Requirements
Tennessee enforces energy-conservation standards that mandate minimum EF ratings for water heaters. HEP submits permit applications to the Marion County Building Department and schedules inspections, ensuring documented compliance.
Water Quality Considerations in Marion County
The region’s water ranges from moderately soft to moderately hard. HEP measures hardness levels and may recommend a scale-inhibition device or softener when installing high-efficiency condensing units that are more sensitive to mineral buildup.
Environmental Conditions Unique to Whitwell
Hardness Levels of Regional Water
An average hardness of 3–6 grains per gallon in Whitwell means scale can accumulate at the heat exchange plates. Routine flushing and possibly a point-of-entry treatment system protect the investment.
Seasonal Temperature Swings
Winter groundwater temperatures can drop below 45°F, requiring higher BTU capacity to deliver 2–3 gallons per minute at 120°F. During summer months, incoming water can exceed 60°F, allowing the same unit to achieve higher flow rates. HEP sizes systems to meet the winter delta-T for uninterrupted comfort year-round.
Trusted Materials and Tools Used by HEP Plumbers
Advanced Diagnostic Equipment
• Digital combustion analyzers
• Ultrasonic flow meters
• Infrared thermometers
High-Quality Fittings and Valves
• Lead-free brass isolation valves
• Stainless-steel corrugated water connectors
• Schedule 40 PVC or polypropylene vent piping
These professional-grade materials enhance reliability while complying with local code and manufacturer requirements.
Signs It’s Time for a Tankless Upgrade
Frequent Shortages of Hot Water
Households that experience morning hot-water rationing or run out during back-to-back showers benefit from the endless supply provided by tankless technology.
High Energy Bills
An unexpectedly large gas or electric bill often points to standby losses from a traditional tank. Swapping to tankless reduces energy expenditure over time.
Home Renovations
Adding bathrooms, laundry rooms, or luxury fixtures such as body-spray showers increases hot-water demand. A properly sized tankless system accommodates new fixtures without requiring a massive storage tank.
Enhancing Sustainability With Recirculation Systems
A common misconception is that tankless water heaters automatically provide instant hot water at every tap. While they heat water on demand, the time it takes for hot water to reach distant fixtures depends on pipe length and diameter. Installing a recirculation system addresses this lag and further boosts efficiency.
Benefits of Recirculation Pumps
• Reduces wasted cold water, conserving thousands of gallons annually
• Improves user comfort by delivering hot water within seconds
• Programmable or demand-controlled pumps limit energy consumption
Types of Recirculation Configurations
- Dedicated return line systems, ideal for new construction where a separate hot-water loop can be roughed in.
- Retrofit crossover valves that utilize the cold-water line as a temporary return path, accommodating existing homes without additional piping.
HEP evaluates plumbing layouts and recommends the best pump style, ensuring whisper-quiet operation and compatibility with tankless flow sensors.
Myths and Misconceptions About Tankless Water Heaters
Myth 1: Instant Hot Water Means Zero Wait Time
Although a tankless heater warms water immediately, it cannot overcome the physical travel distance through pipes. Insulated lines and recirculation solutions—installed by HEP—bridge this gap and shorten wait times considerably.
Myth 2: Tankless Systems Require Perfectly Soft Water
Moderate hardness does not disqualify a home from benefiting. Scale-prevention cartridges, periodic flushing, and water-conditioning systems mitigate mineral buildup effectively.
Myth 3: They Are Only for Small Households
Properly sized units serve large families comfortably. Multiple units can also be manifolded to meet extreme flow demands in luxury residences or light-commercial settings.
Smart Monitoring and Connectivity
Digital technology extends beyond error-code diagnostics. Modern tankless models integrate with Wi-Fi modules, allowing homeowners to monitor performance from smartphones or tablets.
App-Based Features
• Real-time tracking of flow rate, temperature, and combustive efficiency
• Push notifications for maintenance reminders or fault codes
• Ability to adjust temperature setpoints remotely
Integration With Home Automation
Tankless water heaters can communicate with broader home-automation ecosystems:
• Triggering vacation modes when a security system is armed away
• Coordinating with solar PV systems to time heating cycles during peak production
• Voice-control adjustments through compatible digital assistants
HEP configures network settings, ensures secure connections, and instructs homeowners on maximizing these smart capabilities.
Considerations for Multi-Family and Commercial Applications in Whitwell
While single-family homes represent the majority of installations, Whitwell’s small apartment buildings, bed-and-breakfasts, and retail locations also gain significant advantages from tankless solutions.
Manifolded Systems for Higher Demand
• Multiple units plumbed in parallel balance demand spikes
• Redundancy keeps hot water flowing even if one unit requires service
• Modular expansion allows property owners to add units as occupancy grows
Compliance With Commercial Codes
HEP reviews fire-rating requirements, combustion air calculations, and emergency shut-off protocols unique to commercial premises. Proper documentation streamlines permit approval and final inspections.
Maximizing Performance After Installation
Setting the Right Temperature
Most homeowners find 120°F sufficient for hygiene and appliance performance. Lowering the thermostat reduces scald risk and saves energy; however, higher settings may be required when integrating with hydronic heating coils.
Insulating Hot Water Lines
• Fiberglass or foam pipe insulation minimizes heat loss, reducing lag time
• Insulation is particularly important in unconditioned crawl spaces or attics
Scheduling Preventive Maintenance
Annual professional service preserves warranty coverage and operational efficiency. HEP provides reminders and detailed reports to document each inspection.
Glossary of Key Tankless Water Heater Terms
• Flow Rate: The volume of water a unit can deliver, measured in gallons per minute (GPM)
• Delta-T: The temperature rise from incoming cold water to desired output water
• EF (Energy Factor): Efficiency metric representing useful energy output divided by total energy input
• Modulating Burner: A gas burner that adjusts flame intensity in response to flow demand
• Condensing Unit: A high-efficiency gas water heater that extracts additional heat from exhaust gases, producing condensate
• Isolation Valves: Valves installed on inlet and outlet lines to allow convenient flushing and service
• Anti-Scald Valve: A thermostatic mixing valve designed to prevent outlet water from exceeding a safe temperature level