Tankless Water Heater Install

HEP PlumbingTankless Water Heater Install

Tankless Water Heater Install | Plumbing | Morristown

Imagine never running out of hot water during a chilly East Tennessee morning shower—HEP makes that a reality for Morristown homeowners with our expert tankless water heater installations. Our licensed plumbers arrive on-time, evaluate your family’s hot-water demands, and recommend the right high-efficiency unit that heats water only when you need it. The result is endless hot water, up to 40 % lower energy costs, and a space-saving unit that hangs neatly on the wall.

From first call to final inspection, you’ll feel the HEP difference: straightforward pricing, shoe-cover-wearing pros, and workmanship backed by our rock-solid guarantees. We even handle permits and haul away your old tank, so all you notice is the perfectly tempered water and lower utility bill. Ready to upgrade? Tap “Schedule Service” and find out why Morristown says, “When you need a pro—Call HEP!”

What our customers say

Rubin did a great job of fixing my issue and servicing the thankless water heaters.
Belle U. profile photo
Belle U.
Ruben was polite and asked questions. He helped me with leak and suggested a treatment for my pipes plus flushed my tankless. 100% satisfaction.
Nancy G. profile photo
Nancy G.
Installed tankless water heater and removed broken water heater. Same day service. Very professional. Cleaned up any work mess. Would highly recommend.
Heather G. profile photo
Heather G.
They are a great Oxbox HVAC & Navien Tankless water heater equipment dealer, their technicians & customer service representatives are friendly, professional and knowledgeable. They purchase & install quality products.
Kal T. profile photo
Kal T.
Called on Saturday night and set up a Sunday appointment. The technician, Patrick McGraw, was friendly, helpful, and diagnosed the issue quickly. I've used HEP for my tankless water heater and HVAC upgrades and getting quotes on electrical, plumbing, and drywall for our unfinished basement. Great guys to work with.
Kevin J. profile photo
Kevin J.
Justin, Jesse and Brandon were fantastic. I'm ready to experience my gas tankless water heater.
Ru P. profile photo
Ru P.
Very professional and great customer service. Tom went above and beyond with the installation of our furnace and two cooling units. Ed did some preventive maintenance on our tankless water heater and got us some quotes on other work that was inspected. Very helpful and informative.
Adam P. profile photo
Adam P.
My 91 year old dad’s water heater was leaking all over the place. HEP came the same day I called. Kyler was friendly, thorough, professional and gave us all our options. He repaired the leak while there and scheduled a new water heater installation 2 days later. We are very pleased!
Laura M. profile photo
Laura M.
Kyler came out to give me a quote on a tankless and answered all my questions that I asked he went above and beyond thank you
Ej P. profile photo
Ej P.
So we're finishing half of our basement and got ahold of HEP for some advice on tankless water heaters to try and save some space. Less than 24 hours later Kyler was at the house and had an answer for every question and 2 or 3 options for every scenario I ran by him. After about an hour he had us a plan in budget that we could live with. Next business day Robbie was out bright and early and had us taken care of in a matter of hours. Guys are clean, friendly, do neat work, sell a much better product that we replaced and seem to care about what they do. Higher priced compared to a smaller one man operation but I've got piece of mind on what was completed and there's no price tag for that. Appreciate the HEP guys!
Cole I. profile photo
Cole I.

Expert Tankless Water Heater Install Services in Morristown by HEP

Modern homes in Morristown demand reliable hot water solutions that balance comfort, efficiency, and longevity. HEP meets that demand through professional plumbing expertise and meticulous tankless water heater install service. By replacing bulky, aging storage units with streamlined on-demand systems, homeowners gain dependable hot water while reclaiming valuable space and lowering utility costs. Below, discover how HEP approaches every stage of a tankless water heater installation and why their plumbing craftsmanship stands out throughout the Morristown area.

Why Morristown Homeowners Choose Tankless Water Heaters

A combustion or electric tankless system heats water only when a fixture calls for it. This distinction from conventional storage tanks drives several advantages:

  • Immediate energy savings due to zero standby heat loss
  • Continuous supply of hot water for simultaneous fixtures
  • Longer equipment lifespan, typically surpassing 20 years
  • Compact wall-mounted design that frees basement or closet floor space
  • Reduction in corrosion risk and mineral buildup common to storage tanks
  • Potential for property value enhancement by adopting high-efficiency systems

With energy costs associated with traditional tanks remaining volatile, Morristown residents prioritize long-term efficiency. Tankless units, paired with HEP’s precision installation, help achieve that goal.

Key Plumbing Considerations Before an Install

Sizing the System

Proper sizing ensures each unit meets peak hot water demands without overextending capacity. HEP’s plumbing team evaluates:

  • Gallons-per-minute (GPM) requirements across fixtures
  • Simultaneous use scenarios (shower + dishwasher, for example)
  • Seasonal ground-water temperatures unique to east Tennessee
  • Desired output temperature settings

By combining these data points, installers recommend a model with sufficient BTU (for gas units) or kilowatts (for electric units) to match household needs precisely.

Fuel Type and Venting

Morristown neighborhoods include a blend of natural gas, propane, and all-electric homes. HEP assesses existing utility connections, meter capacity, and venting pathways:

  • Gas tankless units require a dedicated gas line sized for higher BTU output.
  • Proper combustion air intake and category III or IV venting ensures safe exhaust.
  • Electric models necessitate adequate panel amperage and breaker compatibility.

These technical requirements influence unit selection, installation location, and project timeline.

Water Quality and Filtration

Hard water levels vary across Hamblen County. Scale buildup can prematurely wear heat exchangers in tankless systems. HEP tests hardness and may recommend:

  • Whole-house sediment filtration
  • Scale inhibition cartridges
  • Periodic descaling schedules incorporated into maintenance visits

This proactive approach preserves warranty conditions and maintains efficiency.

The HEP Tankless Water Heater Installation Process

Initial Home Evaluation

A certified plumber arrives for an on-site assessment, inspecting utility connections, fixture layout, and venting pathways. The evaluation includes:

  • Measuring gas line pressure or electrical service capacity
  • Calculating cumulative GPM demands for bathrooms, kitchens, and laundry rooms
  • Assessing accessibility for future maintenance
  • Locating optimal wall studs or masonry anchors for secure mounting

Detailed notes from this visit lay the groundwork for seamless installation day execution.

Equipment Selection and Planning

Once sizing and utility assessments conclude, HEP provides a tailored equipment plan:

  • Recommended brand and model with published efficiency ratings
  • Vent piping materials, termination caps, and backflow preventers
  • Any required electrical upgrades or gas line upsizing
  • Water treatment accessories such as isolation valves and scale filters

Plumbers pre-assemble kits in the shop, labeling each component for efficient on-site workflow. Planning down to the smallest washer or fitting minimizes installation disruptions inside the home.

Demolition and Site Preparation

On installation day, the crew first secures the work area:

  • Water supply shutoff to existing tank
  • Gas or electrical disconnect, following NFPA 54 or NEC guidelines
  • Drainage of the old tank using sump pump hose extensions to protect flooring

Once the storage tank is removed, plumbers patch anchoring holes, vacuum debris, and prepare the mounting surface for the tankless bracket template.

Gas Line Modification or Electrical Upgrade

Gas Infrastructure

For natural gas or propane systems, HEP pipefitters:

  • Install correctly sized CSST or black iron piping with tracer wire
  • Conduct leak testing using manometers and gas detection solution
  • Verify proper regulator settings to maintain manufacturer-recommended inlet pressure

Electrical Infrastructure

Electric tankless units require dedicated circuits:

  • Upgrading or adding double-pole breakers in the main panel
  • Running appropriately gauged copper conductors through EMT or NM-B cable
  • Testing voltage and current draw to confirm compatibility before energizing the unit

Safety compliance with local Morristown building codes and international plumbing and electrical standards remains paramount.

Mounting and Plumbing Connections

The new unit is anchored to load-bearing studs or masonry using corrosion-resistant lag bolts. The following plumbing tasks complete the hydraulic circuit:

  • Connection of cold-water inlet with annealed copper or PEX-A tubing
  • Hot-water outlet tee integration to manifold or existing distribution line
  • Installation of dielectric unions to prevent galvanic corrosion
  • Integration of isolation valves for convenient descaling access
  • Optional recirculation pump configuration to reduce wait times at remote fixtures

Proper pipe slope and insulation guard against condensate pooling and heat loss.

Venting and Combustion Air (Gas Units)

HEP technicians cut precise wall or roof penetrations for vent terminations, then install:

  • Coaxial or twin-pipe PVC, CPVC, polypropylene, or stainless steel venting
  • Termination screens to deter pests and moisture intrusion
  • Combustion air intake configurations for sealed or non-sealed models

Alignment and adherence to minimum clearances mitigate backdrafting and maximize efficiency.

System Commissioning

After mechanical connections, electricians and plumbers collaborate to commission the system:

  1. Fill with water, purge air, and check static pressure.
  2. Open gas valve or energize breaker.
  3. Configure digital control panel for output temperature (commonly 120°F).
  4. Test every fixture for flow rate and hot water delivery.
  5. Inspect joints with thermal imaging and leak detection equipment.
  6. Record baseline performance metrics for future maintenance benchmarking.

Cleanup and Documentation

HEP’s crew removes all debris, hauls away the old tank, and labels isolation valves and filter housings. Homeowners receive:

  • User manual and maintenance schedule
  • Warranty registration details
  • Commissioning checklist with recorded readings

With thorough documentation, homeowners gain confidence in long-term operation.

Plumbing Code Compliance and Local Regulations

Morristown Jurisdictional Requirements

Permitting authorities enforce plumbing code adherence. HEP navigates:

  • ICC International Plumbing Code (IPC) standards
  • Southeastern Building Code amendments relevant to Hamblen County
  • Backflow prevention ordinances for potable water safety
  • Flue gas venting clearance guidelines near windows, eaves, or property lines

By managing permit applications and inspections, installers protect property value and ensure legal compliance.

Energy Efficiency Incentives

While direct cost discussions remain outside this article’s scope, it is beneficial to note that properly installed high-efficiency units may qualify for:

  • Local utility rebates
  • Federal energy credits for qualifying equipment
  • Green building certifications

HEP’s familiarity with these programs aids homeowners in maximizing potential benefits tied to compliant installations.

Long-Term Care for Tankless Water Heaters

Routine Maintenance Tasks

To maintain peak efficiency, HEP recommends periodic servicing:

  • Annual descaling with food-grade vinegar or proprietary solutions
  • Cleaning inlet water screen filters to prevent flow reduction
  • Inspecting venting for obstructions or condensation leaks
  • Checking gas pressure or tightening electrical lugs

Scheduled intervals depend on water hardness and usage patterns. Maintenance agreements simplify adherence to manufacturer requirements.

Winterization Tips for Morristown’s Climate

Although Morristown winters are moderate, sudden cold snaps can threaten outdoor or garage-mounted units. Protective measures include:

  • Installing freeze-protection heaters built into many models
  • Draining water lines if property will be vacant during subfreezing weather
  • Insulating exposed piping with high-R-value foam sleeves

HEP’s plumbers provide homeowners with a tailored winterization guide based on mounting location and exposure level.

Environmental Impact of Tankless Water Heating

Reduced Carbon Footprint

By eliminating standby heat loss, tankless systems lower fossil fuel or electricity consumption. Over decades, Morristown’s collective transition from storage tanks to on-demand units can significantly cut localized greenhouse gas emissions.

Minimization of Material Waste

Storage tanks often rust out in as little as 8–12 years, leading to frequent disposal. Tankless units, lasting upward of 20 years, reduce landfill waste. Additionally, the replacement of only worn internal components—rather than entire tanks—further conserves materials.

Common Installation Challenges Addressed by HEP

Limited Utility Capacity

Older Morristown homes may lack the gas line volume or electrical panel space needed for high-demand tankless units. HEP mitigates these obstacles by:

  • Re-metering or upsizing gas infrastructure
  • Installing sub-panels or service upgrades for adequate amperage
  • Suggesting hybrid configurations combining multiple smaller units to distribute load

Venting Constraints in Historic Structures

Brick facades, narrow attic passages, or shared chimneys can complicate vent routes. Plumbers employ:

  • Snorkel vent kits to achieve necessary rise and clearances
  • Flexible polypropylene venting for intricate pathways
  • Side-wall termination solutions with protective trim to preserve exterior aesthetics

High Mineral Content Water

Scale accumulation shortens heat exchanger life span. HEP combats scale via:

  • Pre-filtration down to 5 microns
  • Electronic scale conditioning devices
  • Scheduled flush programs with citric acid solutions

Integrating Tankless Systems With Existing Plumbing

Retrofit Strategy

Switching from a storage tank involves reconciling new equipment with legacy plumbing. HEP’s retrofit strategy covers:

  • Adapting ¾-inch outlet lines to accommodate potential upsize for recirculation loops
  • Balancing distribution manifolds to equalize pressure variations
  • Adding check valves to prevent cold-water sandwich effects in long pipe runs

Recirculation Technology

To address homeowner expectations for instant hot water, tankless water heaters pair well with recirculation pumps:

  • Dedicated return line loops or crossover valves at remote fixtures
  • Programmable timers or demand-sensors to minimize energy consumption
  • Reduced water waste by eliminating prolonged fixture purging

HEP evaluates each floor plan to determine the optimal recirculation approach without compromising tankless system performance.

Safety Protocols During Installation

Combustion Safety

Gas leaks pose serious hazards. HEP’s licensed plumbers adhere to:

  • Gas tightness testing at 6-inch water column for 10 minutes minimum
  • Installation of carbon monoxide detectors in proximity to units
  • Verification of adequate combustion air space for open-combustion models

Electrical Safety

Electric tankless installations involve high amperage circuits. Safety measures include:

  • Torque-rated lugs and anti-oxidant compound on aluminum feeders
  • GFCI or AFCI protection where required by NEC
  • Bonding water lines and grounding equipment to reduce shock risk

Structural and Fire Safety

Proper clearances prevent heat damage:

  • Observing minimum 4-inch clearance from combustibles for vent piping
  • Using fire-rated sealant around wall penetrations
  • Anchoring units to withstand seismic activity, even though Morristown’s seismic risk is low, ensuring comprehensive protection

Technological Advancements in Modern Tankless Units

Smart Connectivity

Wi-Fi-enabled models allow homeowners to monitor usage statistics and receive maintenance alerts directly on mobile devices. HEP configures secure connections and instructs on app operation.

Modulating Burners and Inverter-Driven Elements

Advanced modulation matches heat output precisely to demand:

  • Gas units dynamically adjust BTU rates, improving fuel efficiency.
  • Electric elements modulate wattage levels to reduce power spikes.

This results in quieter operation and lower total energy usage.

Built-In Recirculation Pumps

Certain units include internal pumps, streamlining installation:

  • Eliminates separate pump housing
  • Simplifies control wiring and reduces wall clutter
  • Improves response time without significant electrical draw

HEP’s familiarity with these integrated systems ensures proper loop design and parameter configuration.

Longevity and Warranty Considerations

Heat Exchanger Materials

Stainless steel or copper heat exchangers resist corrosion. HEP factors in:

  • Chloride concentration in municipal water that may accelerate corrosion
  • Annual maintenance adherence requirements to retain extended warranties

Component Accessibility

Modular design enables quick replacement of igniters, sensors, or fan motors. HEP keeps common parts in local inventory to minimize downtime should future repairs arise.

Documentation Preservation

Warranty claims rely on accurate service records. After each visit, HEP logs:

  • Descaling dates
  • Filter replacements
  • Diagnostic codes cleared

Digitally stored documents simplify warranty validation with manufacturers.

Regional Water Supply Characteristics in Morristown

Municipal Water Profile

Morristown’s municipal supply generally measures moderate hardness:

  • Calcium and magnesium levels average 3–5 grains per gallon
  • pH typically neutral, reducing acid corrosion risk

While not extreme, these values still warrant preventive scale measures for tankless units.

Well Water Variability

Outlying properties may rely on private wells with elevated mineral content and potential sulfur odors. HEP addresses these challenges using:

  • Whole-house filtration for sediment and iron content
  • Activated carbon to reduce odors before water reaches the tankless inlet

Proper pretreatment ensures manufacturer specifications are met.

Benefits to Property Layout and Aesthetics

Space Recovery

Replacing a 50-gallon tank frees approximately 10–16 square feet of floor area. Popular repurposing ideas include:

  • Expanded pantry storage
  • Laundry sorting stations
  • Compact workout corners

Noise Reduction

Modern tankless units operate quietly compared to rumbling tank reheats. Wall-mounting on sound-dampened brackets further minimizes transmission into living spaces.

Flexible Placement

Because exhaust can route vertically or horizontally, installers can position units:

  • In utility closets
  • On exterior walls
  • In conditioned crawl spaces

This adaptability supports modern open-concept renovations where mechanical rooms once dominated floor plans.

Coordinating Tankless Installation With Home Renovation Projects

Kitchen and Bathroom Remodels

Remodeling phases provide convenient opportunities to upgrade hot water systems. During demolition, plumbers can:

  • Reroute supply lines for optimal flow
  • Integrate point-of-use mixing valves
  • Conceal recirculation loop piping behind new walls

New Home Construction

By engaging HEP during design stages, architects can:

  • Allocate mechanical chases for vent routing
  • Centralize manifolds for equalized distribution
  • Plan electrical or gas stub-outs precisely where equipment will mount

Early collaboration streamlines inspections and avoids costly change orders.

Addition of Accessory Dwelling Units (ADUs)

Tankless systems excel at serving ADUs without siphoning capacity from the main residence. HEP designs split systems or individual units for:

  • Garage apartments
  • Basement suites
  • Detached studio spaces

Energy Performance Metrics and Certifications

Uniform Energy Factor (UEF)

UEF provides standardized efficiency comparison across water heaters. High-performance tankless models installed by HEP typically achieve UEF ratings of 0.90 or greater, indicating minimal waste.

Low NOx Emission Compliance

Gas-fired units adopt advanced burners to reduce nitrogen oxide output. Meeting Low NOx standards benefits air quality across the Tennessee Valley.

Lead-Free Certification

All potable water contact components comply with NSF/ANSI 372 standards. HEP ensures compliance with lead-free regulations through rigorous supplier vetting.

Troubleshooting Guidance for Homeowners

Common Issues and Indicators

Although tankless units rarely fail without warning, early signs include:

  • Fluctuating outlet temperature indicating scale buildup
  • Error codes such as “E3” for vent blockages or “E1” for ignition failure
  • Reduced flow rate pointing to clogged inlet screens

DIY Checks Before Scheduling Service

Homeowners can perform safe preliminary steps:

  • Resetting the unit via power cycle
  • Verifying gas valve is fully open
  • Cleaning faucet aerators of debris

If problems persist, professional diagnosis prevents warranty voids and ensures correct corrections.

Impact on Household Budget and Utility Usage

Hot Water Demand Profiling

Families with teenage athletes, spa tubs, or frequent laundry cycles often discover:

  • Peak flow demand higher than anticipated
  • Need for properly sized or multiple units

HEP analyzes usage patterns, aligning equipment selection to household lifestyle.

Comparative Operating Costs

While purchasing decisions are beyond this article’s scope, it is notable that efficient operation often leads to favorable long-term utility savings when compared to storage tanks. Reduced energy consumption and extended lifespan combine to form a compelling value proposition for many Morristown homeowners.

Professional Credentials and Training Standards at HEP

Licensing and Certification

Installers maintain:

  • Tennessee Board for Licensing Contractors credentials
  • EPA Section 608 refrigerant handling (for hybrid heat pump components, when applicable)
  • Ongoing manufacturer-specific tankless training modules

Safety and Quality Programs

HEP employs robust internal frameworks:

  • Jobsite hazard assessments for each project
  • Tool calibration schedules ensuring accurate torque and pressure readings
  • Peer review of installation photos for adherence to best practices

These practices foster consistency and reliability across every Morristown installation.

Coordinated Plumbing Services Beyond Installation

Periodic System Inspections

Beyond annual descaling, plumbers offer:

  • Seasonal vent and condensate trap inspections
  • Flow sensor cleaning
  • Firmware updates for Wi-Fi models to enhance operational stability

Water Conservation Upgrades

During maintenance visits, additional retrofits may include:

  • Low-flow aerators compatible with tankless pressure requirements
  • Pressure-reducing valves to maintain optimal system integrity
  • Leak detection sensors integrated into smart home platforms

Integration With Renewable Energy Sources

Some homeowners explore pairing tankless units with solar thermal pre-heat systems. HEP engineers design safe integration strategies:

  • Mixing valves to prevent scalding from high solar loop temperatures
  • Automated bypass controls during overcast conditions
  • Expansion tanks for solar loop pressure stability

By coordinating renewable technologies, homeowners achieve further sustainability milestones.

Local Expertise Enhances Morristown Tankless Install Success

Morristown neighborhoods—from Clover Run to Eastview—present varied architectural styles, water supply setups, and utility configurations. HEP’s deep familiarity with local building codes, climate considerations, and community infrastructure enables precise, efficient installations, ensuring every tankless water heater operates flawlessly within each home’s unique environment.

Areas We Serve

AlcoaAllardtAltamontAndersonvilleApisonAthensBean StationBeersheba SpringsBelvidereBentonBirchwoodBlaineBlountvilleBluff CityBricevilleBristolCalhounCaryvilleCharlestonChattanoogaChurch HillClairfieldClevelandClintonCoalmontCollegedaleCookevilleCopperhillCorrytonCosbyCowanCrab OrchardCrossvilleCumberland GapDandridgeDaytonDecaturDecherdDeer LodgeDelanoDucktownDuffDunlapElizabethtonEloraEnglewoodErwinEstill SpringsEtowahEvensvilleFarragutFayettevilleFlintvilleFountain CityFriendsvilleGatlinburgGeorgetownGrandviewGraysvilleGreenbackGreenevilleGruetli-LaagerGuildHallsHarrimanHarrisonHarrogateHeiskellHelenwoodHillsboroHixsonHuntlandHuntsvilleJacksboroJamestownJasperJefferson CityJellicoJohnson CityJonesboroughKarnsKelsoKingsportKingstonKnoxvilleKodakLa FolletteLake CityLancingLenoir CityLookout MountainLoudonLouisvilleLuttrellLynchburgMadisonvilleManchesterMaryvilleMascotMaynardvilleMcDonaldMcMinnvilleMonteagleMontereyMorristownMountain CityMulberryNew MarketNew TazewellNewcombNewportNiotaNorrisOak RidgeOakdaleOcoeeOld FortOliver SpringsOneidaOoltewahPalmerPelhamPetrosPhiladelphiaPigeon ForgePikevillePioneerPowellRelianceRicevilleRobbinsRockfordRockwoodRogersvilleRutledgeSale CreekSequatchieSeviervilleSewaneeSeymourSharps ChapelShelbyvilleSignal MountainSoddy-DaisySouth PittsburgSpartaSpeedwellSpring CityStrawberry PlainsSunbrightSweetwaterTalbottTazewellTellico PlainsTen MileThorn HillTownsendTracy CityTullahomaTurtletownVonoreWallandWartburgWashburnWhite PineWhitwellWinchesterWinfield
HEP Plumbing
Book Online
(423) 228-7696