- HEP Plumbing
- Tankless Water Heater Install

Tankless Water Heater Install
Tankless Water Heater Install | Plumbing | Pikeville
Imagine endless hot showers, lower utility bills, and a water-heating system that tucks neatly out of the way—that’s what a tankless upgrade from HEP Plumbing can bring to your Pikeville home. Our licensed technicians remove bulky, outdated tanks and replace them with sleek, on-demand units that heat water only when you need it, saving energy and freeing up valuable space. From sizing the perfect model for your family’s needs to handling gas lines, venting, and code compliance, we take care of every detail so you can start enjoying efficient, never-ending hot water right away.
With more than two decades of service across the Plateau, we back every installation with our “HEP Is On The Way!” promise—rapid scheduling, upfront pricing, and workmanship guaranteed. Whether you’re building new, remodeling, or finally retiring that rusty old tank, call or text today and discover why Pikeville homeowners trust HEP to turn the simple act of heating water into a smarter, cost-saving investment.
What our customers say
Why Pikeville Homeowners Choose Tankless Water Heaters
Pikeville’s mix of historic residences, newly constructed suburbs, and rural properties creates a diverse landscape of plumbing needs. Traditional storage-tank water heaters have served the community for decades, yet more and more residents are migrating toward tankless technology. The reasons boil down to convenience, energy savings, and space optimization.
- Endless hot water on demand: A tankless unit heats water only when a fixture calls for it, eliminating the “empty-tank” issue that plagues conventional heaters after multiple showers or laundry cycles.
- Lower energy consumption: By avoiding standby heat loss—the constant reheating of stored water—households can see measurable reductions in utility usage.
- Compact design: Most tankless models mount neatly to a wall, freeing up square footage in basements, utility closets, or crawl spaces.
- Longer service life: With proper maintenance, units typically last several years longer than bulkier tank heaters.
- Flexible installation: Multiple units can be daisy-chained to serve large homes or specialized applications like radiant floor heating.
These advantages align perfectly with Pikeville living, where homeowners value both efficiency and practicality.
Understanding HEP's Tankless Water Heater Installation Process
Installing a tankless water heater is not a one-size-fits-all assignment. HEP’s licensed plumbers follow a disciplined procedure designed to match each Pikeville property with an optimized system.
Preliminary Assessment and Sizing
Before any tools come out, a technician conducts a detailed inspection of the existing plumbing network, gas supply, electrical service, and vent pathways. They measure:
- Peak simultaneous demand (showers, washing machines, dishwashers)
- Groundwater temperature specific to the Pikeville region
- Desired outlet temperature for comfortable showers and faucets
- Flow rate requirements per fixture
These data points determine the appropriate British Thermal Unit (BTU) rating and gallons-per-minute (GPM) capacity. Correct sizing prevents performance drop-offs during busy mornings and avoids unnecessary energy expenditure.
Selecting the Right Unit
Not every tankless heater is built alike. HEP evaluates:
- Fuel source compatibility (natural gas, propane, or electric)
- Indoor vs. outdoor cabinet options to accommodate Pikeville’s seasonal swings
- Built-in recirculation pumps for reduced wait times at distant taps
- Scale detection and self-diagnostic features to combat mineral-rich Appalachian water supplies
Only after balancing these factors does HEP recommend a specific make and model.
Professional Installation Day
On installation day, technicians execute a step-by-step checklist:
- Safely shut off gas, water, and electrical feeds.
- Drain and remove the old tank heater, making room for the wall-mounted system.
- Upgrade gas line diameter if the new heater’s BTU requirements exceed existing capacity.
- Install stainless-steel or polypropylene venting to comply with code and manufacturer specs.
- Mount the unit, connect cold-water inlet and hot-water outlet, and integrate isolation valves for future maintenance.
- Purge air from the lines, test for gas leaks, calibrate temperature, and verify ignition sequences.
A final walkthrough ensures homeowners understand operation basics and warranty registration steps.
Plumbing Expertise Behind Every Tankless Water Heater Install
Tankless systems demand precise plumbing craftsmanship. Even a minor deviation—like an undersized gas line or improperly sloped vent—can cause ignition failures, fluctuating temperatures, or premature component wear. HEP’s crew stays current with International Plumbing Code (IPC) amendments and manufacturer bulletins, translating those standards into reliable in-home performance.
Gas Line Modifications
Tankless heaters commonly require ¾-inch gas piping or larger to deliver sufficient fuel during high-demand periods. HEP evaluates pressure drop across long runs, adds support brackets, and incorporates drip legs to catch sediment—tiny details that prevent burner starvation and extend burner life.
Venting Solutions
Unlike storage tanks that vent through chimneys, high-efficiency tankless units often use sealed concentric or dual-pipe systems. HEP assesses:
- Horizontal vs. vertical termination options
- Minimum clearances from windows, doors, and soffit vents
- Condensate drainage slope to avoid acidic moisture pooling in the heat exchanger
Executing venting with surgical precision safeguards indoor air quality and satisfies stringent manufacturer warranty clauses.
Energy Efficiency and Environmental Impact
Fizzing Appalachian streams and lush Kentucky hillsides remind Pikeville residents of nature’s value. Installing a tankless water heater dovetails with local sustainability goals by:
- Cutting natural gas or electricity demand up to 40% compared to tank units under similar usage patterns.
- Reducing greenhouse gas emissions by curbing wasted standby heating cycles.
- Minimizing landfill waste due to longer appliance lifespan and fewer discarded tanks.
Homeowners who pair tankless technology with solar pre-heating, smart operation scheduling, or low-flow fixtures amplify these gains even further.
Common Challenges in Pikeville Homes and HEP Solutions
Every region carries unique quirks that affect plumbing projects. Pikeville is no exception.
Limited Space in Older Homes
Historic downtown properties often feature narrow basement stairs, tight closets, or low ceilings. HEP mitigates space constraints by:
- Selecting ultra-compact, vertically oriented units
- Installing exterior waterproof cabinets when indoor real estate is nonexistent
- Strategically routing vent lines through joist bays to save headroom
Hard Water Considerations
Mineral-heavy water shortens the life of heating elements and heat exchangers. HEP addresses this concern through:
- Pre-installation hardness tests to determine calcium and magnesium levels
- Integration of point-of-entry water softeners or inline scale inhibitors
- Scheduled descaling services timed with manufacturer recommendations
These precautions preserve efficiency and uphold warranty validity.
Maintenance Tips After Installation
A tankless water heater is not entirely “set-and-forget.” Consistent upkeep safeguards performance.
- Flush the heat exchanger annually with white vinegar or manufacturer-approved descaling solution.
- Inspect the in-line screen filter every six months for sediment buildup.
- Keep the exterior cabinet free from dust and spider webs to ensure adequate airflow.
- Exercise temperature and pressure relief valves during flushing to confirm proper operation.
- Monitor error codes on the digital display and address them promptly with professional assistance.
Annual Flush and Scale Removal
HEP recommends a closed-loop pump system for descaling. By circulating warm vinegar for 45 minutes, calcium deposits detach without dismantling the unit, maintaining peak heat transfer efficiency.
Monitoring Water Pressure
Excessive pressure accelerates internal wear. Installing a pressure-reducing valve (PRV) where municipal water enters the home stabilizes PSI and reduces stress on all plumbing fixtures.
Signs It's Time to Upgrade to a Tankless System
Even if a traditional tank still functions, certain indicators suggest switching sooner rather than later.
- Hot water runs out during back-to-back showers.
- Utility bills climb despite consistent usage patterns.
- Floor space is at a premium and a bulky tank is in the way.
- The existing heater exceeds ten years of age, inching toward the end of its average service life.
- Rust flecks appear in hot water, hinting at internal tank corrosion.
- Family size has grown, increasing simultaneous demand for hot water.
Importance of Proper Sizing and Flow Rate Calculation
Undersized units create lukewarm showers and dissatisfied households; oversized units add unnecessary upfront cost and may cycle improperly. HEP’s technicians leverage software calculations and local climate data to optimize:
- Required temperature rise: Differential between cold-water inlet and target outlet temp.
- Maximum simultaneous fixtures: Showers, faucets, appliances.
- Peak gallons-per-minute draw under worst-case scenarios (holiday gatherings, weekend chores).
Accurate numbers translate into seamless daily operation.
Integrating Smart Home Technology with Tankless Heaters
Smart home adoption is rising in Pikeville, and tankless water heaters blend seamlessly with this trend.
- Wi-Fi modules display real-time energy analytics on mobile apps.
- Remote diagnostics allow technicians to troubleshoot without an on-site visit.
- Vacation mode reduces temperature setpoints to combat energy waste when the house is empty.
- Voice assistant compatibility offers hands-free temperature adjustments.
HEP’s plumbers configure these features during installation, educating homeowners on firmware updates and network security best practices.
Code Compliance and Safety Standards in Pikeville
Kentucky’s building codes incorporate national regulations and local amendments. HEP’s adherence to these standards ensures long-term safety:
- Vent terminations remain a minimum distance from property lines and combustible materials.
- Gas line pressure tests use calibrated manometers to confirm leak-free connections.
- Electrical circuits employ dedicated breakers and ground fault protection where required.
- Anti-scald valve integration maintains outlet temperatures below 120°F to protect children and seniors.
Passing inspections on the first attempt saves homeowners time and eliminates re-inspection fees.
The Role of Quality Materials in Long-Lasting Installs
Cutting corners on materials can nullify the benefits of high-end equipment. HEP specifies:
- Type L copper or PEX-a tubing with oxygen-barrier ratings
- Full-port isolation valves for unrestricted flow during maintenance
- Stainless-steel flexible connectors rated for elevated temperatures
- ULC-listed venting pipe with UV-resistant exterior finishes
Superior parts reduce the likelihood of leaks, corrosion, and premature failure.
Geographic Factors in Pikeville Affecting Installation
The city’s rolling terrain, seasonal humidity, and occasional cold snaps influence design choices.
- Elevated lots may require condensate pumps to overcome gravity.
- Crawl spaces susceptible to freezing call for insulated water lines and heat-trace tape.
- Remote rural properties often rely on propane; twin 100-lb cylinders or buried tanks guarantee adequate fuel delivery.
Understanding these variables allows HEP to tailor each installation for year-round reliability.
Seasonal Performance Considerations for Pikeville Tankless Systems
Winter groundwater temperatures in Pikeville can plunge to the mid-40s, forcing a tankless heater to generate a substantial temperature rise before water reaches showers and faucets. During peak summer months, inlet temperatures may exceed 70°F, cutting the required rise nearly in half. HEP’s technicians compensate for these seasonal fluctuations by:
- Programming adaptive temperature controls that automatically shift output settings based on ambient readings
- Installing thermostatic mixing valves that maintain comfortable, consistent delivery even when cold-water inputs vary dramatically
- Recommending optional buffer tanks for properties with extreme supply swings or unusually long distribution lines
By planning for January’s cold snaps as well as July’s warmth, HEP ensures uninterrupted comfort throughout every Appalachian season.
Myths About Tankless Water Heaters Debunked
Misinformation can deter homeowners from embracing beneficial technology. Let’s clear the air.
-
Myth: “Tankless heaters deliver instant hot water.”
Reality: They eliminate standby loss, but water still travels through pipes; recirculation loops or buffers resolve wait times. -
Myth: “They can’t handle large families.”
Reality: Correctly sized units or parallel installations meet even heavy-demand households. -
Myth: “Maintenance isn’t necessary.”
Reality: Descaling and filter cleaning are vital, especially in mineral-rich regions. -
Myth: “Electric tankless models cost less to run everywhere.”
Reality: Energy rates vary; natural gas often remains more economical in Pikeville. -
Myth: “Installation is simple enough for a DIY project.”
Reality: Gas line, venting, and code compliance complexities require licensed professional execution.
HEP's Commitment to Customer Education and Transparency
Beyond wrench work, HEP believes informed homeowners make better long-term decisions. After each installation, technicians provide:
- A digital copy of the manufacturer’s manual and customized quick-start guide.
- A maintenance calendar outlining future service milestones.
- Clear explanations of diagnostic codes and what to do if one appears.
- Guidance on optimal temperature settings for energy efficiency and safety.
Empowering customers fosters trust and prolongs equipment life.
Warranty Considerations
Most tankless units carry separate warranties for heat exchangers, parts, and labor. HEP’s documentation process includes:
- Registering the serial number online within the manufacturer’s timeframe.
- Ensuring gas pressure and venting readings satisfy warranty prerequisites.
- Advising clients on record-keeping of annual maintenance to prevent coverage denials.
Adhering to these protocols protects homeowners from unexpected repair expenses and maximizes return on investment.