- HEP Plumbing
- Tankless Water Heater Install

Tankless Water Heater Install
Tankless Water Heater Install | Plumbing | Philadelphia
Fed up with running out of hot water or watching your energy bills climb every winter? HEP’s master plumbers bring the future of home comfort to Philadelphia with high-efficiency tankless water heater installations that deliver endless hot water on demand. We size each unit to your household’s exact needs, remove the bulky tank that hogs closet or basement space, and install whisper-quiet systems that can cut energy costs by up to 40%. From the narrow rowhomes of South Philly to the historic twins in Chestnut Hill, our licensed team navigates tight utility rooms and aging pipework with ease, handling permits, gas line upgrades, and haul-away of your old tank in a single, streamlined visit.
Choose HEP and you’re choosing local expertise backed by iron-clad warranties, transparent up-front pricing, and same-day emergency service if anything ever goes wrong. Schedule your free in-home assessment today and discover how a compact tankless unit can keep every shower steamy, every dishwasher cycle hot—and your Philadelphia home running smarter year-round.
What our customers say
HEP: Expert Tankless Water Heater Installation in Philadelphia
Philadelphia homeowners and property managers looking for dependable, energy-efficient hot water solutions consistently turn to HEP for professional tankless water heater installation. The company’s licensed plumbers combine decades of field experience with an in-depth knowledge of local plumbing codes, ensuring every installation meets the highest standards of safety, performance, and ecological responsibility. From compact city rowhomes in Fishtown to expansive townhouses in Chestnut Hill, HEP tailors each project to the unique structural and lifestyle demands of the client’s space.
A tankless water heater—sometimes referred to as an on-demand or instantaneous water heater—produces hot water only when it’s needed. Instead of storing heated water in a tank, advanced burners or heating elements activate when a tap is opened. The result is an endless supply of hot water, significant energy savings, and a sleek, wall-mounted unit that frees up valuable floor area. HEP’s dedicated installation teams specialize in both gas and electric models, recommending the best fit based on household size, fuel availability, and water usage patterns.
Why Choose a Tankless Water Heater
Immediate Benefits for Philadelphia Homes
• Endless hot water for back-to-back showers
• Up to 40% energy savings compared to conventional storage tanks
• Compact footprint—ideal for urban dwellings with limited mechanical room space
• Longer equipment lifespan, often exceeding 20 years with proper maintenance
• Reduced risk of tank leaks and flooding incidents
Sustainability Advantages
Pennsylvania’s climate and energy costs amplify the value of tankless technology. By heating water on demand, gas and electric units reduce fossil fuel consumption, lower greenhouse gas emissions, and help homeowners move closer to carbon-neutral living. HEP ensures each installation is optimized for maximum efficiency through proper venting, accurate sizing, and fine-tuned calibration of flow sensors.
Recognizing the Signs You Need an Upgrade
Ageing storage tanks are notorious for hidden corrosion, sediment buildup, and energy waste. Philadelphia residents should consider transitioning to tankless when they notice:
• Rust-colored water or metallic taste
• Inconsistent water temperature, especially during peak usage hours
• Audible rumbling or popping sounds from the tank
• Space constraints due to renovation plans
• Rising utility bills despite stable consumption habits
HEP’s technicians perform comprehensive inspections, leveraging thermal imaging and flow rate testing to determine whether a retrofit or replacement is the most cost-effective solution.
HEP’s Comprehensive Installation Process
Installing a tankless water heater is far more involved than simply mounting a unit. HEP follows a meticulous, step-by-step workflow:
- Site Evaluation and Load Calculation
- Fuel Source Assessment: gas line sizing, electrical capacity, or dual-fuel considerations
- Venting Design to comply with Philadelphia Mechanical Code
- Water Line Reconfiguration for optimal flow and minimal pressure drop
- Secure Wall Mounting with vibration-dampening brackets
- Combustion Air and Exhaust Testing with digital analyzers
- Commissioning, Flow Calibration, and User Orientation
By adhering to this methodical process, HEP minimizes installation downtime and ensures that every component—from isolation valves to condensate pumps—is installed to manufacturer specifications.
Gas vs. Electric Tankless Systems
Fuel Source Comparison
• Gas units often deliver higher flow rates, making them ideal for large households with multiple simultaneous hot water demands.
• Electric models eliminate combustion gases, simplifying venting requirements and offering easier placement flexibility.
• Philadelphia’s mixed housing stock benefits from both options, and HEP provides objective guidance based on panel capacity, utility rates, and future renovation plans.
HEP’s extensive inventory includes high-efficiency condensing gas models, non-condensing gas variants for outdoor mounting, and modular electric units that can be ganged together for multifamily applications.
Navigating Philadelphia Plumbing Codes
The Philadelphia Plumbing Code mandates specific venting distances, backflow prevention measures, and combustion air requirements. HEP’s code-certified plumbers:
• Pull all required permits and coordinate inspections with the Department of Licenses and Inspections.
• Apply city-approved sealing compounds on threaded gas fittings.
• Install dielectric unions when transitioning between copper and galvanized steel to prevent galvanic corrosion.
• Verify low-lead compliance for all potable water fittings to meet Safe Drinking Water Act standards.
Their proactive liaison with city inspectors minimizes red-tagged delays and ensures final approval is achieved on the first visit.
Energy Efficiency and Environmental Impact
HEP optimizes unit performance through advanced controls that modulate burner intensity or heating element output in real-time. This modulation slashes standby losses and tailors operation to prevailing flow demand. Over a typical Philadelphia heating season, homeowners can see:
• Lower natural gas or electricity consumption by thousands of BTUs or kilowatt-hours.
• Reduced carbon dioxide emissions equivalent to planting dozens of mature trees.
• Decreases in municipal water waste due to shorter wait times for hot water at distal fixtures.
Key Features of Leading Tankless Brands Installed by HEP
While brand names remain neutral, HEP selects units featuring:
• Stainless steel heat exchangers for superior corrosion resistance.
• Integrated recirculation pumps to eliminate cold-water sandwiches.
• Wi-Fi-enabled diagnostics for remote monitoring and firmware updates.
• Freeze protection modes—a crucial safeguard in Philadelphia’s sub-freezing winters.
These features collectively enhance comfort, reliability, and long-term value.
Ideal Locations Within the Home for a Tankless Unit
Strategic Placement Factors
• Central proximity to high-usage fixtures to minimize lag time.
• Access to exterior walls or roofs for vent termination.
• Sufficient clearance for annual maintenance and component replacement.
• Protection from extreme temperatures to maintain efficiency and extend lifespan.
HEP’s installers often recommend laundry rooms, basements, or utility closets, but innovative solutions—such as attic installations with properly insulated piping—can reclaim valuable interior square footage.
Service Coverage Across Philadelphia Neighborhoods
HEP’s field teams navigate the city’s diverse architecture daily. Residents in the following areas, among others, benefit from quick deployment and local code expertise:
• Center City, including Rittenhouse Square and Logan Square
• South Philadelphia enclaves like Passyunk Square and Bella Vista
• West Philadelphia neighborhoods from University City to Overbrook
• Northern sections including Northern Liberties, Kensington, and Port Richmond
• Northwest communities such as Manayunk, Roxborough, and Mt. Airy
• Northwest suburban fringe—Chestnut Hill and adjacent areas
Technicians arrive stocked with region-specific fittings, ensuring compatibility with both aging cast-iron piping and modern PEX installations.
Post-Installation Maintenance & Care
To safeguard performance, HEP offers structured maintenance programs that align with manufacturer recommendations. Key tasks include:
• Annual descaling with food-grade vinegar or proprietary solutions to counteract Philadelphia’s moderately hard water.
• Inspection and cleaning of inlet water filters that trap sediment.
• Verification of gas pressure and combustion parameters.
• Software updates on digital control boards.
Homeowners receive a customized maintenance checklist and tutorial, empowering them to handle basic upkeep between professional visits.
Common Myths About Tankless Water Heaters
• Myth: “Tankless units provide instant hot water.” Reality: They eliminate standby storage but still require brief line purging unless paired with a recirculation loop.
• Myth: “They can’t handle cold climates.” Reality: Properly sized models with freeze protection excel in winter-ready Philadelphia.
• Myth: “Upfront installation is too complex.” Reality: HEP’s streamlined process integrates seamlessly with most plumbing systems, curbing perceived complexity.
Schedule and Project Timeline Expectations
An average single-family installation spans one working day. Pre-installation planning, including permit acquisition and product delivery, typically occurs within seven to ten business days. Complex retrofits—such as conversions from oil-fired boilers to gas tankless units—may require up to three days, particularly if new venting routes or electrical circuits are needed. HEP’s project managers supply a detailed Gantt chart and maintain transparent communication from proposal to final walkthrough.
Safety Considerations During Installation
HEP enforces rigorous safety protocols:
• Combustible gas detectors verify leak-free connections before ignition.
• Voltage testers ensure disconnects are de-energized before wiring.
• Negative air machines and HEPA filters mitigate dust when core drilling masonry for venting.
• Personal protective equipment—flame-resistant clothing, eye protection, and respirators—safeguard technicians and occupants alike.
Materials and Tools Used by HEP Technicians
Essential Equipment
• Press-fit copper connectors for rapid, solder-free joints
• Corrugated stainless steel tubing (CSST) with protective sheathing
• Digital combustion analyzers calibrated to NIST standards
• Pipe crimpers for ASTM F1807 PEX systems
• Fiber cement board for fire-rated wall backing
These industry-leading tools speed installation and reduce the likelihood of post-installation leaks or performance issues.
Upgrading Existing Plumbing Lines
Older Philadelphia properties frequently exhibit galvanic corrosion, undersized piping, or outdated shut-off valves. HEP’s plumbers replace:
• Galvanized steel with copper, PEX, or CPVC
• Needle valves with full-port ball valves
• Single-handle faucets incompatible with modern scald-protection requirements
The result is a streamlined plumbing network primed for high-flow, low-restriction tankless operation.
The Role of Proper Venting
Tankless gas units must expel combustion gases safely and efficiently. HEP designs venting systems that:
• Utilize category III or IV stainless steel pipe for corrosion resistance against acidic condensate.
• Maintain manufacturer-specified clearances from windows, soffits, and property lines.
• Integrate condensate neutralizers to protect drains and meet municipal pH discharge limits.
• Consider aesthetic factors by color-matching vent terminations with exterior finishes.
Winterizing Procedures for Cold Philadelphia Winters
In unconditioned spaces—such as garages or exterior utility closets—HEP employs:
• Pipe heat tracing with thermostatic controls.