- HEP Plumbing
- Tankless Water Heater Install

Tankless Water Heater Install
Tankless Water Heater Install | Plumbing | Etowah
When chilly Etowah mornings hit, nothing feels better than instant, endless hot water—and that’s exactly what a professionally installed tankless system from HEP Plumbing delivers. Our licensed technicians swap out clunky, energy-hungry tanks for sleek units that heat water on demand, trimming utility bills and freeing up closet or crawl-space real estate. From historic homes near the L&N Depot to cabins tucked against Starr Mountain, we size every system to match your family’s flow rate, secure all permits, and leave your home cleaner than we found it—guaranteed.
Customers call us because we show up fast, explain every option in plain English, and back our work with rock-solid warranties. If you’re ready for reliable hot showers, lower energy costs, and the peace of mind that HEP Is On The Way, schedule your free tankless consultation today and discover why your Etowah neighbors make us their first call for plumbing excellence.
What our customers say
Why Etowah Homeowners Choose Tankless Water Heaters
Living in Etowah means enjoying mild springs, warm summers, and crisp winters that can still plunge overnight temperatures below freezing. Hot water demand rises and falls with the season, yet comfort expectations never change. Traditional tank-style water heaters cycle on all day to keep 40–50 gallons hot even when no one is using the tap. A tankless system, by contrast, heats water only when a fixture opens, providing an efficient, on-demand solution perfectly suited to the rhythm of life in McMinn and Polk counties.
Energy Efficiency in the Southeast Climate
The humid subtropical climate of East Tennessee pushes HVAC and water heating equipment to work harder in summer and winter. A tankless water heater:
- Uses high-efficiency heat exchangers that can reach energy factors above 0.90.
- Eliminates standby losses because no stored water continually cools off.
- Modulates burner or element output in real time, conserving fuel during mild weather.
Utility providers in the region note that water heating typically accounts for 15–18 % of the average household’s energy consumption. Cutting that slice by even one-third can translate into significant savings over the appliance’s lifespan.
Endless Hot Water for Growing Households
Many Etowah families live in multi-generational homes, and weekend visits often swell the number of showers back-to-back. A properly sized tankless unit delivers a continuous stream so no one ends up finishing with an unexpected blast of cold. This endless supply is particularly useful during:
- Early-morning routines before school and work.
- Evening laundry cycles that coincide with dishwasher use.
- Holiday gatherings when out-of-town guests stay overnight.
HEP’s Comprehensive Plumbing Expertise
HEP’s plumbing division combines local knowledge, rigorous training, and an unwavering commitment to code compliance. Whether the house sits near L&N Depot or up Highway 30 toward Reliance, every installation follows a standardized procedure to ensure reliable performance.
Licensed Technicians With Specialized Training
All HEP plumbers performing tankless water heater work hold current state licenses and undergo continuous education on:
- Combustion analysis for gas-fired models.
- Electrical requirements for high-amp electric units.
- Advanced venting methods, including concentric and sealed air intake/exhaust systems.
- Water quality assessment and mitigation strategies to protect heat exchangers.
Code Compliance and Safety Assurance
Building departments in Etowah adhere to the 2018 International Residential Code with local amendments. HEP technicians:
- Pull the required mechanical and plumbing permits.
- Size gas lines to meet BTU demands plus future appliance allowances.
- Install dielectric unions, pressure relief valves, and expansion devices as mandated.
- Conduct final inspections alongside municipal officials, providing homeowners with documentation for insurance and resale purposes.
Step-By-Step Overview of a Tankless Water Heater Installation
Initial Home Evaluation
A successful upgrade begins with a walkthrough that documents existing plumbing, gas or electrical capacity, venting pathways, and space constraints. HEP’s evaluation checklist covers:
- Incoming water temperature measurements at various fixtures.
- Flow rate calculations to determine simultaneous demand.
- Verification of combustion air availability for gas units.
- Assessment of drainage points for condensate, crucial for high-efficiency models.
Sizing and Selection
Tankless units are rated by gallons per minute (GPM) at a specific ΔT (temperature rise). For Etowah, incoming groundwater averages 55 °F. To supply two showers (2.0 GPM each) plus a sink (1.0 GPM) simultaneously at 120 °F, a minimum 8 GPM unit is recommended. HEP cross-references manufacturer data to match:
- Gas BTU output or electric kW rating.
- Required vent length and material.
- Warranty terms aligned with homeowner expectations.
Gas, Electric, or Propane Configuration
Natural gas service extends through most of the city limits, but rural properties often rely on propane or electric. Each fuel source presents unique installation nuances:
- Natural gas: Meter sizing, regulator capacity, and CSST or black iron piping upgrades.
- Propane: Proper tank location, two-stage regulation, and conversion kits when necessary.
- Electric: Dedicated breakers, copper conductors sized for 240 V loads up to 36 kW, and potential panel upsizing.
Venting and Condensate Management
High-efficiency condensing units expel cooler exhaust that permits PVC or polypropylene venting. However, acidic condensate must be neutralized before discharge. HEP installs:
- Condensate neutralizer kits filled with limestone aggregate.
- Air-gap fittings that meet plumbing code for indirect waste lines.
- Vacuum breakers to protect against siphoning.
Final Commissioning and Testing
Once physical installation is complete, technicians:
- Purge air from gas lines or bleed trapped air from hydronic seals.
- Perform leak tests with electronic combustion analyzers.
- Program inlet temperature settings and maximum outlet limits.
- Record baseline efficiency readings for the homeowner’s records.
Plumbing Considerations Unique to Etowah Properties
Hard Water and Scale Mitigation
The Hiwassee River watershed contributes moderate hardness, averaging 120–140 ppm. Scale accumulation shortens heat exchanger life and reduces efficiency. HEP offers:
- Inline sediment filters.
- Phosphate-based scale inhibitors.
- Annual descaling services with food-grade vinegar or citric acid solutions.
Well Systems and Variable Pressure
Outlying properties often operate on private wells with pressure tanks. Pressure swings can trigger flow sensors erratically, causing temperature oscillations. HEP stabilizes supply with:
- Pressure-reducing valves adjusted to 50–60 psi.
- Accumulator tanks where drawdown exceeds 5 psi.
Legacy Piping Materials in Older Homes
Bungalows built before 1970 may contain galvanized steel or polybutylene lines. During installation, HEP:
- Replaces corroded nipples with brass or copper stub-outs.
- Installs dielectric unions to prevent galvanic corrosion when dissimilar metals meet.
- Evaluates whole-house repipe options when pipe integrity is severely compromised.
Advantages of Partnering With HEP for Installation
Streamlined Project Management
From permit application to final inspection, HEP coordinates every milestone, sparing homeowners from juggling multiple subcontractors. Internal communication platforms track:
- Inventory availability to minimize delays.
- Crew scheduling optimized around homeowner convenience.
- Inspection dates and municipality paperwork.
High-Quality Components and Accessories
HEP sources equipment directly from factory-authorized distributors, ensuring:
- Genuine OEM venting kits.
- Certified gas flex connectors rated above anticipated BTU load.
- Thermal expansion tanks sized per fixture count and incoming pressure.
Post-Installation Maintenance Plans
Routine maintenance preserves efficiency and extends lifespan. Optional service agreements include:
- Annual flush and descaling.
- Water quality tests for hardness, pH, and chlorides.
- Combustion analysis with flue gas measurement for gas units.
Environmental and Economic Benefits
Lower Utility Bills
A tankless heater’s ability to avoid standby losses can trim natural gas or electricity consumption by 20–40 %. In Etowah, where utility rates have inched upward, the savings compound annually. Rebates or tax incentives occasionally surface, amplifying financial returns.
Reduced Carbon Footprint
By burning less fuel, a tankless unit decreases greenhouse gas emissions. A 199,000 BTU condensing model operating at 95 % thermal efficiency emits markedly fewer pounds of CO₂ per year than a 50-gallon atmospheric tank at 0.58 energy factor.
Common Signs Your Existing Water Heater Is Failing
Homeowners often postpone replacement until a catastrophic leak demands immediate action. Recognizing early symptoms allows time to plan for a tankless upgrade. Watch for:
Fluctuating Temperatures
Inconsistent outlet temperature despite constant dial settings may indicate:
- Dip tube deterioration causing cold water to short-circuit.
- Excessive sediment insulating the burner.
Rust-Colored Water
Corrosion inside a glass-lined tank eventually manifests as brown or orange discoloration at faucets. An anode rod replacement may buy limited time, but internal rust generally signals end of serviceable life.
Rising Energy Bills
If consumption climbs without lifestyle changes, the culprit may be:
- Escalating standby losses due to failing insulation.
- Longer recovery cycles forcing continuous burner operation.
Preparing Your Home for a Tankless Upgrade
Electrical Panel Assessments
Even gas models require 120 V power for igniters and control boards. Electric models may demand dual-pole breakers up to 150 A. HEP’s licensed electricians inspect:
- Panel load calculations to ensure capacity.
- Bonding and grounding integrity for safety.
- Surge protection devices to safeguard sensitive electronics.
Gas Line Upsizing
A conventional 40-gallon tank typically consumes 40,000 BTU. Switching to a high-output tankless model can quadruple demand. Upsizing entails:
- Running new trunk lines using ¾-inch or 1-inch CSST.
- Replacing undersized regulators.
Space Optimization
Tankless units mount on walls, freeing floor space that can be repurposed for:
- Utility shelving.
- Water softening equipment.
- Emergency sump pumps in flood-prone basements.
Post-Installation Best Practices
Regular Descaling Schedules
Manufacturers specify descaling every 12 months, though Etowah’s moderate hardness may require six-month intervals in heavy-use households. Routine maintenance:
- Restores full burner efficiency.
- Keeps heat exchanger passages clear, preventing overheat shutdowns.
Seasonal System Checks
Cold snaps can raise incoming water’s temperature differential, challenging capacity. Before winter, HEP advises:
- Verifying freeze-protection settings.
- Inspecting exterior vent termination for obstructions.
- Draining condensate lines to prevent ice blockages.
Smart Home Integration and Digital Monitoring
Wi-Fi–enabled control boards are now standard on many premium tankless water heaters, allowing Etowah residents to fold hot-water production into broader smart-home ecosystems. Through secure mobile applications, homeowners gain real-time insight into operational metrics that were once invisible.
Advantages of Connected Hot Water Systems
- Push notifications alert users to error codes long before comfort is affected.
- Vacation-mode scheduling eliminates standby power draw while the house is empty.
- Precise usage graphs identify spikes that may reveal fixture leaks or running toilets.
- Remote temperature adjustments allow parents to dial back set points after teenagers finish showers, supporting household energy goals.
Compatibility With Voice Assistants
Leading platforms integrate seamlessly with popular voice assistants. A simple command such as “lower water heater to 115 degrees” can initiate a secure API request. This level of convenience encourages regular fine-tuning, maximizing efficiency throughout seasonal transitions in East Tennessee.
Warranties and Compliance
Manufacturer Coverage
Leading tankless brands offer:
- Heat exchanger warranties up to 15 years (residential).
- Parts warranties of 5–7 years.
- Labor reimbursements during the first year, subject to registration within 30 days.
Proper installation by a licensed professional like HEP is a condition of most warranties. DIY or uncertified work can void coverage.
Local Building Codes in McMinn and Polk Counties
Jurisdictions enforce:
- Minimum clearance distances from combustibles.
- Sealed combustion for units installed in sleeping quarters.
- Backflow prevention on potable connections to hydronic coils.
HEP maintains updated code libraries and attends municipal meetings to stay ahead of upcoming amendments.
The HEP Difference in Customer Experience
Transparent Communication
From the initial estimate through final walkthrough, homeowners receive:
- Digital checklists outlining each stage of work.
- Photo documentation of concealed piping upgrades.
- Real-time progress updates via text or email.
Respect for Your Property
Technicians follow strict protective protocols:
- Shoe covers and drop cloths in traffic areas.
- Tool mats that prevent scratches on finished surfaces.
- End-of-day cleanup leaving the workspace broom-clean.
Community Engagement in Etowah
Supporting Local Sustainability Goals
HEP collaborates with civic groups to promote energy conservation. Recent initiatives include:
- Donating high-efficiency fixtures to Habitat for Humanity builds.
- Sponsoring Earth Day events at Heritage Park to educate residents on water savings.
Training the Next Generation of Tradespeople
Partnerships with McMinn County vocational programs allow apprentices to shadow seasoned plumbers on real installations. Hands-on experience:
- Reinforces classroom instruction on fluid dynamics and combustion theory.
- Cultivates a skilled workforce dedicated to serving the Etowah community for decades to come.