Tankless Water Heater Install

HEP PlumbingTankless Water Heater Install

Tankless Water Heater Install | Plumbing | Copperhill

Imagine stepping into your Copperhill home and turning on the tap to an endless stream of perfectly heated water—no bulky tank, no waiting, no running out. HEP’s licensed plumbers make that convenience a reality with tankless water heater installations that are tailored to your household’s size, usage, and energy-saving goals. We handle every detail, from removing your old unit and upgrading gas or electrical lines to programming the new system for optimum performance, so you can enjoy lower utility bills, extra storage space, and hot water on demand.

Because we live and work in the Copper Basin, we know the local water quality, building codes, and weather extremes that affect your system’s efficiency. Our team arrives on time, protects your home with drop cloths and shoe covers, and backs the job with industry-leading warranties and 24/7 emergency support. Whether you’re replacing a failing tank or building a new mountain retreat, HEP delivers the hassle-free, future-proof hot-water solution Copperhill homeowners trust.

What our customers say

Very professional and great customer service. Tom went above and beyond with the installation of our furnace and two cooling units. Ed did some preventive maintenance on our tankless water heater and got us some quotes on other work that was inspected. Very helpful and informative.
Adam P. profile photo
Adam P.
We worked with Brayden and Zack and they were great! They installed our water heater quickly and were very kind!
Brooke P. profile photo
Brooke P.
Kyler came out to give me a quote on a tankless and answered all my questions that I asked he went above and beyond thank you
Ej P. profile photo
Ej P.
So we're finishing half of our basement and got ahold of HEP for some advice on tankless water heaters to try and save some space. Less than 24 hours later Kyler was at the house and had an answer for every question and 2 or 3 options for every scenario I ran by him. After about an hour he had us a plan in budget that we could live with. Next business day Robbie was out bright and early and had us taken care of in a matter of hours. Guys are clean, friendly, do neat work, sell a much better product that we replaced and seem to care about what they do. Higher priced compared to a smaller one man operation but I've got piece of mind on what was completed and there's no price tag for that. Appreciate the HEP guys!
Cole I. profile photo
Cole I.
Thank you so much Triston for driving almost 2 hours to fix my hot water heater. Such a sweet man.
Brandee O. profile photo
Brandee O.
Matthew Ross was the gentleman that came out and serviced our tanks. He answered any questions we had and was very respectful and did a great job.
Sarah R. profile photo
Sarah R.
The crew that installed our water heater were very kind, professional, and answered any questions I had. Their work was top tier
Taylor Y. profile photo
Taylor Y.
They are a great Oxbox HVAC & Navien Tankless water heater equipment dealer, their technicians & customer service representatives are friendly, professional and knowledgeable. They purchase & install quality products.
Kal T. profile photo
Kal T.
Called on Saturday night and set up a Sunday appointment. The technician, Patrick McGraw, was friendly, helpful, and diagnosed the issue quickly. I've used HEP for my tankless water heater and HVAC upgrades and getting quotes on electrical, plumbing, and drywall for our unfinished basement. Great guys to work with.
Kevin J. profile photo
Kevin J.
Justin, Jesse and Brandon were fantastic. I'm ready to experience my gas tankless water heater.
Ru P. profile photo
Ru P.

Why Copperhill Homeowners Choose Tankless Water Heaters

Copperhill, Tennessee, sits within Polk County’s rolling foothills, where seasonal temperature swings demand reliable hot water year-round. Many local property owners are moving away from bulky storage tanks and turning to tankless water heaters. The shift is driven by three main factors: space savings, energy efficiency, and virtually endless hot water. A tankless system heats water only when a faucet turns on, eliminating the standby heat loss common with traditional tanks. For Copperhill homes—often built on narrow mountain lots or renovated cabins where utility space is at a premium—the compact wall-mounted design frees up valuable square footage.

Benefits That Resonate in Copperhill

  • Consistent hot water for extended showers after hiking the Ocoee River trail
  • Reduced utility bills, crucial for households managing high summer cooling costs
  • Longer service life than many conventional tank units
  • Compatibility with propane, a common fuel source in rural Polk County
  • Cleaner water, as there is no storage tank for sediment to accumulate

How HEP Approaches Tankless Water Heater Installation in Copperhill

HEP’s licensed plumbers bring specialized knowledge of Copperhill’s building styles, water chemistry, and permitting requirements. Every installation begins with a structured approach that emphasizes precision, safety, and adherence to state and local plumbing codes.

Detailed On-Site Assessment

An in-person evaluation allows HEP technicians to determine pipe diameter, gas line capacity, electrical panel load, and venting routes. Copperhill includes a mix of century-old farmhouses, modern subdivisions, and vacation cabins, so every project presents unique design variables. During the assessment, the technician documents:

  • Incoming water temperature, which averages 50–55°F in winter
  • Existing plumbing material (copper, PEX, or galvanized)
  • Gas meter location and BTU ratings
  • Wall structure for mounting brackets
  • Drain options for condensation management

Sizing the Right Unit for Copperhill’s Climate and Water Quality

The colder the incoming water, the harder a tankless system must work to reach the desired temperature. HEP calculates required gallons per minute (GPM) based on simultaneous fixture use—showers, dishwashers, and washing machines—common in family homes. The company also examines local hardness levels; Copperhill water often carries moderate mineral content from mountain aquifers, so a descaling feature or pre-filter may be recommended.

Gas, Electric, or Propane: Fuel Source Considerations

While natural gas lines serve many neighborhoods in Copperhill, propane remains popular on outlying acreage. HEP discusses fuel options, highlighting:

  • Gas models, prized for high GPM output
  • Propane units, ideal for cabins off natural gas grids
  • Electric units, preferred when gas infrastructure is unavailable or limited

Load calculations ensure the electrical panel can handle the amperage if an electric model is selected, or that the gas line supplies the correct cubic feet per hour (CFH) for combustion.

Plumbing Expertise That Protects Your Copperhill Home

A tankless water heater may look straightforward on a product brochure, but behind the wall is a network of pipes, valves, and venting that must perform flawlessly. HEP’s plumbing heritage guarantees that hydraulic integrity is maintained throughout the project.

Upgrading Water Lines and Venting Systems

Tankless units operate best with ¾-inch water lines to minimize flow restriction. In older Copperhill houses outfitted with ½-inch galvanized piping, HEP often upsizes the main trunk line and installs dielectric unions to prevent corrosion. Venting requirements vary: non-condensing units employ stainless steel Category III vent pipe, whereas condensing models use Schedule 40 PVC. The technician routes vents through roofs or sidewalls, mindful of snow loads and aesthetic impact.

Meeting Tennessee Code Requirements

Polk County inspection departments enforce International Residential Code (IRC) standards. HEP ensures:

  • Proper clearance from combustibles
  • Backflow prevention using vacuum breakers
  • Gas leak tests at pressure specified by TPI (Tennessee Plumbing Inspectors)
  • Adequate make-up air for combustion
  • High-temperature shutoff valves to protect against scalding

Energy Efficiency and Long-Term Savings

Tankless water heaters can reach efficiencies of 96% or greater. According to the U.S. Department of Energy, households may save 24–34% on water-heating costs if daily hot-water demand is under 41 gallons. Even larger families benefit because tankless systems never run out of hot water, eliminating the energy wasted to heat reserve volumes.

Key drivers of savings in Copperhill include:

  • Lower standby losses compared with 40- or 50-gallon tanks
  • Modulating burners that match output to demand in real time
  • Incentives from local utilities for high-efficiency gas appliances

Common Challenges in Older Copperhill Properties and HEP Solutions

Mountain real estate presents logistical hurdles—tight crawl spaces, thick log walls, and variable water pressure. HEP adapts installation tactics to overcome these constraints.

Limited Space and Retro-Fit Strategies

When mechanical rooms are too cramped, technicians mount the tankless unit on an exterior wall with an insulated cabinet. This keeps interior space free yet protects components from freezing. In multi-story homes, HEP may employ concentric venting that combines intake and exhaust through one opening to minimize roof penetrations.

Managing Hard Water Mineral Content

Copperhill’s moderate hardness can cause scale buildup on heat exchangers. HEP offers:

  • Integrated isolation valves for periodic vinegar flushes
  • Optional scale reduction filters at the cold-water inlet
  • Annual maintenance programs tailored to mineral levels measured in grains per gallon

Eco-Friendly Benefits for Polk County Residents

Environmental stewardship is ingrained in the Appalachian lifestyle. Tankless water heaters produce lower greenhouse gas emissions when powered by efficient natural gas lines or clean propane. Their compact size requires fewer raw materials to manufacture, and the absence of a storage tank reduces the potential for rusty water disposal at end-of-life. For homeowners considering solar water pre-heating, tankless units integrate seamlessly, acting as back-up when solar output dips during winter.

Step-By-Step Breakdown of a Typical Installation Day

  1. Arrival and jobsite protection: drop cloths, shoe covers, and plastic sheeting
  2. Shutoff of existing water and gas lines and safe draining of the old tank
  3. Removal of the tank and disposal per local recycling guidelines
  4. Mounting the tankless unit bracket and leveling for proper condensate flow
  5. Connection of hot and cold water lines with copper or PEX and leak testing
  6. Installation of gas piping, sediment trap, and drip leg, followed by pressure test
  7. Routing vent pipe, applying fire-stop collars, and verifying termination distance
  8. Hook-up of electrical circuit, bonding, and ground fault protection
  9. System flush to remove debris and initial descaling if recommended by manufacturer
  10. Commissioning: setting temperature (usually 120°F for safety), programming recirculation modes, and performing combustion analysis for optimal efficiency

Post-Installation Support and Maintenance Services

A tankless system’s longevity hinges on regular maintenance. HEP schedules annual check-ups that include:

  • Heat exchanger inspection
  • Screen filter cleaning
  • Gas pressure testing
  • Descaling service when mineral content dictates
  • Software firmware updates for digital control boards

Copperhill residents benefit from local technicians who understand regional water conditions and respond quickly during peak vacation seasons.

Signs It’s Time to Replace a Traditional Water Heater in Copperhill

  • Rust-colored water or metallic tastes
  • Audible rumbling from sediment at the bottom of the tank
  • Visible leaks or pooling around the base
  • Rising energy bills despite unchanged usage habits
  • Frequent resetting of the temperature-pressure relief valve
  • Insufficient hot water during morning showers

Any of these symptoms signal that an upgrade to tankless technology can protect the home from water damage and inefficient operation.

Myths About Tankless Water Heaters Debunked

Myth: Tankless units deliver instant hot water.
Reality: They heat water on demand, yet pipe length still affects delivery time. A recirculation pump solves this.

Myth: Electric tankless systems work everywhere.
Reality: Older Copperhill cabins may lack the high-amperage circuits required; panel upgrades might be necessary.

Myth: Maintenance isn’t needed.
Reality: Scale buildup can still occur and should be addressed yearly.

Key Features to Look for in a Tankless Unit

  • Stainless steel heat exchanger for corrosion resistance
  • Modulating burner with wide turndown ratio (e.g., 15:1)
  • Built-in recirculation pump compatible with dedicated return lines
  • Remote monitoring via smartphone app
  • Freeze protection for mountings in unconditioned spaces
  • Low NOx combustion compliance

Reasons to Rely on a Licensed Plumber Instead of DIY

  • Permit acquisition and inspection coordination
  • Gas line sizing calculations to prevent under-fueling
  • Proper venting to avoid carbon monoxide risk
  • Warranty validation; many manufacturers require professional installation
  • Ability to handle unforeseen issues like deteriorated shutoff valves
  • Liability insurance that protects the homeowner

Local Terrain, Weather, and Infrastructure Factors Impacting Installation

Copperhill’s altitude of roughly 1,600 feet affects combustion air density, influencing gas appliance calibration. Winter lows can dip into the 20s, increasing freeze-related risks for exterior water lines. Heavy summer rains add humidity that mandates correct condensate drainage. Rural roads may delay parts delivery, so HEP vans stock common fittings, vent sections, and isolation valves to ensure same-day completion.

Safety Protocols Followed by HEP Technicians

  • Combustion analyzers verify carbon monoxide levels below 9 ppm
  • Lock-out/tag-out procedures before electric panel work
  • Leak detection fluid applied to every threaded gas joint
  • Personal protective equipment: gloves, goggles, and knee pads
  • Fire extinguishers and first-aid kits kept within arm’s reach
  • Post-installation walkthrough to show homeowners shutoff valve locations

Material and Equipment Used by HEP

  • Type L copper tubing for hot water lines
  • PEX-a pipe with crimp rings for flexible routing in tight joist bays
  • Schedule 40 PVC or Category III stainless venting, depending on unit type
  • Digital manometers for gas pressure validation
  • Thermal imaging cameras to detect hidden leaks
  • Press-fit tools that minimize soldering time and open-flame hazards

Advantages for Vacation Rentals and Mountain Cabins

Short-term rental owners in Copperhill often experience spike demand when multiple guests arrive. A properly sized tankless heater eliminates complaints about cold showers. Units can be paired with remote Wi-Fi monitoring, allowing property managers to adjust temperature or receive alerts if error codes appear. Reduced standby heating also keeps utility bills predictable during vacancies.

Warranty and Documentation Delivered After Installation

HEP registers each tankless water heater with the manufacturer, ensuring coverage that commonly ranges from 12 to 15 years on heat exchangers and 5 to 6 years on parts. Homeowners receive:

  • Digital or printed warranty certificate
  • Combustion test results for records
  • Maintenance schedule recommendations
  • Permit approval documentation from Polk County Building Department
  • System model and serial numbers, simplifying any future service calls

Tips for Maximizing the Lifespan of Your New System

  • Flush the heat exchanger with manufacturer-approved descaling solution annually
  • Clean the inlet filter every six months to maintain flow rate
  • Keep outdoor mounted units clear of mulch, snow, and debris
  • Set temperature no higher than 120°F to reduce scaling and save energy
  • Install a whole-house sediment filter if well water feeds the home
  • Schedule professional inspections each year to update firmware and verify combustion efficiency

Areas We Serve

AlcoaAllardtAltamontAndersonvilleApisonAthensBean StationBeersheba SpringsBelvidereBentonBirchwoodBlaineBlountvilleBluff CityBricevilleBristolCalhounCaryvilleCharlestonChattanoogaChurch HillClairfieldClevelandClintonCoalmontCollegedaleCookevilleCopperhillCorrytonCosbyCowanCrab OrchardCrossvilleCumberland GapDandridgeDaytonDecaturDecherdDeer LodgeDelanoDucktownDuffDunlapElizabethtonEloraEnglewoodErwinEstill SpringsEtowahEvensvilleFarragutFayettevilleFlintvilleFountain CityFriendsvilleGatlinburgGeorgetownGrandviewGraysvilleGreenbackGreenevilleGruetli-LaagerGuildHallsHarrimanHarrisonHarrogateHeiskellHelenwoodHillsboroHixsonHuntlandHuntsvilleJacksboroJamestownJasperJefferson CityJellicoJohnson CityJonesboroughKarnsKelsoKingsportKingstonKnoxvilleKodakLa FolletteLake CityLancingLenoir CityLookout MountainLoudonLouisvilleLuttrellLynchburgMadisonvilleManchesterMaryvilleMascotMaynardvilleMcDonaldMcMinnvilleMonteagleMontereyMorristownMountain CityMulberryNew MarketNew TazewellNewcombNewportNiotaNorrisOak RidgeOakdaleOcoeeOld FortOliver SpringsOneidaOoltewahPalmerPelhamPetrosPhiladelphiaPigeon ForgePikevillePioneerPowellRelianceRicevilleRobbinsRockfordRockwoodRogersvilleRutledgeSale CreekSequatchieSeviervilleSewaneeSeymourSharps ChapelShelbyvilleSignal MountainSoddy-DaisySouth PittsburgSpartaSpeedwellSpring CityStrawberry PlainsSunbrightSweetwaterTalbottTazewellTellico PlainsTen MileThorn HillTownsendTracy CityTullahomaTurtletownVonoreWallandWartburgWashburnWhite PineWhitwellWinchesterWinfield
HEP Plumbing
Book Online
(423) 228-7696