- HEP Plumbing
- Tankless Water Heater Install

Tankless Water Heater Install
Tankless Water Heater Install | Plumbing | New Market
Imagine stepping into a hot shower that never runs cold, no matter how many people queued up before you—that’s the everyday luxury a tankless water heater from HEP brings to New Market homes. By heating water on demand, these ultra–efficient units slash standby energy loss, free up precious closet or garage space, and can last nearly twice as long as traditional tanks. Whether you’re building new, remodeling, or tired of rationing hot water, our licensed plumbers size and install the perfect system for your family’s needs, complete with rock-solid warranties and transparent, no-surprise pricing.
From your first call to the final test-run, HEP handles everything in-house: gas line upgrades, venting, electrical, and even hauling away your old tank. We arrive when we say we will, protect your floors with shoe covers, and leave the workspace cleaner than we found it—because our reputation in New Market was built one happy homeowner at a time. Ready for endless hot water and lower utility bills? Give us a ring and say, “Fix it, HEP!”
What our customers say
Tankless Water Heater Install in New Market: How HEP Company Ensures Endless Comfort
No household feature gets taken for granted faster than hot water—until it disappears mid-shower or fails to fill a kitchen sink with steaming suds. In New Market, families who want consistent, on-demand hot water without the bulk or energy loss of a storage tank often turn to HEP Company for tankless water heater installations. From preliminary load calculations to final system testing, HEP technicians combine local knowledge with advanced plumbing expertise, giving New Market residents the peace of mind that their investment will perform flawlessly for years.
The Rise of Tankless Technology in Suburban and Rural Settings
New Market’s mix of historic farmhouses, newer subdivisions, and remote-parcel custom homes presents challenges for traditional tank-style water heaters:
- Limited basement or crawl-space access
- Elevated risk of standby heat loss in drafty utility rooms
- Long plumbing runs that squander hot water in transit
Tankless units, sometimes called “on-demand” water heaters, heat water only when fixtures open, eliminating standby loss and streamlining space requirements. HEP Company’s plumbing division has spent years refining installation protocols that address the varied construction profiles found throughout New Market, from century-old cottages on Main Street to modern builds along Indian Ridge Road.
Why Homeowners in New Market Choose HEP for Tankless Water Heater Installation
Local Code Mastery and Permit Handling
Regional plumbing codes differ from county to county, and New Market’s regulations on venting clearances, gas line sizing, and condensate drainage evolve as technologies improve. HEP Company’s permit specialists remain in daily contact with Jefferson County inspectors, ensuring every installation satisfies:
- Vent termination distance from windows and soffits
- Approved materials for high-acid condensate outlets
- Mandatory backflow prevention devices on combination space-water heating systems
By managing the documentation and inspection schedule internally, HEP frees homeowners from paperwork headaches and potential compliance delays.
Certified Technicians With Specialized Training
Tankless units require precise gas-to-air calibration, advanced combustion analysis, and familiarity with integrated diagnostics. HEP service teams hold multiple manufacturer certifications covering:
- Modulating heat exchanger maintenance
- Multi-unit cascading setups for large demand profiles
- Mobile app integration for performance monitoring
Continuous education sessions, attended both virtually and at factory campuses, keep HEP plumbers current on firmware updates and component recalls, safeguarding each New Market installation long after the initial job is finished.
Holistic System Design Rather Than “Swap-Out” Mindset
Installing a tankless water heater is rarely a simple remove-and-replace procedure. HEP’s design process examines:
- Whole-house peak demand vs. individual fixture flow rates
- Electrical circuit capacity for ignition and freeze protection
- Water quality analytics to determine scaling potential
- Future remodeling plans that could alter hot-water requirements
The resulting blueprint may include dedicated recirculation loops, water-softening equipment, or upgraded vent paths, all engineered to maximize efficiency and user satisfaction.
Pre-Installation Planning: Site Evaluation and Demand Load Calculation
On-Site Inspection Criteria
An HEP project manager walks the property before quoting any job, taking note of:
- Gas meter location and available BTU capacity
- Existing vent penetrations through roofs or sidewalls
- Distance to fixtures at the farthest points in the plumbing network
- Ambient temperatures in proposed installation areas, particularly detached garages or crawl spaces
Thermal images and laser distance measurements support accurate determinations of pipe insulation needs, especially for barn-style accessory dwelling units common in rural New Market lots.
Sizing the Tankless Unit for Seasonal Variations
New Market experiences marked temperature swings between humid summers and freezing winters. In winter, incoming groundwater can fall to near 40°F, drastically reducing the flow rate a tankless heater can supply. HEP engineers apply a delta-T formula:
Desired Output Temp (°F) - Incoming Temp (°F) = Required Temperature Rise
With this data, they select burners and heat exchangers capable of meeting simultaneous shower and appliance demands even on the coldest mornings.
Key Components of a Proper Tankless Installation
Gas Line Upgrades for Full-Fire Operation
Modern condensing tankless units can exceed 199,000 BTU/h at full throttle. Many older homes in New Market retain 1/2-inch black iron or CSST lines sized for smaller atmospheric tanks. HEP frequently installs:
- 3/4-inch or 1-inch rigid black iron mains
- Dedicated manifold tees to isolate appliance flows
- High-flow regulators at the meter for balanced pressure under load
Meticulous pressure testing and leak checks using electronic detectors conclude every gas retrofit.
Venting and Combustion Air Strategies
Condensing units expel cooler exhaust gases but produce acidic condensate. HEP technicians select:
- Schedule 40 PVC or Polypropylene vent pipe approved by the unit’s manufacturer
- Termination hoods with integrated screens against bird nests
- Neutralizing traps that buffer condensate pH before discharge
For tightly sealed new constructions, HEP may install a twin-pipe configuration to draw combustion air from outside, protecting indoor air quality.
Water Treatment and Filtration
New Market’s municipal supply and numerous private wells contain varying mineral levels. To defend heat exchangers against limescale:
- Cartridge-style sediment filters catch rust and debris
- Point-of-entry water softeners use metered regeneration to reduce hardness
- Periodic citric-acid flush ports are added for simplified maintenance
A well-conditioned system maintains energy efficiency and extends component lifespan.
Installation Day: Step-By-Step Craftsmanship
Safe Removal of the Existing Tank Heater
HEP plumbers drain the old tank through high-flow hoses, cap off abandoned vent penetrations, and haul the unit for responsible recycling. Drop cloths, corner guards, and adhesive floor runners protect interior finishes throughout the process.
Mounting and Leveling the Tankless Unit
- Steel wall brackets anchor into studs or masonry
- Laser levels ensure proper slope to favor condensate flow toward the drain
- Clearance checks verify service access on all sides
Because tankless units weigh significantly less than storage tanks, they can sometimes mount in previously unused closets or attic spaces, liberating floor area.
Integrating Plumbing Connections
HEP’s soldering and press-fit technicians adhere to lead-free standards. Isolation valves with quick-connect service ports flank the cold-water inlet and hot-water outlet, making annual descaling quick and mess-free. Thermal expansion is controlled with rated stainless-steel flex lines or PEX-AL-PEX, depending on building code allowances.
Electrical and Control Wiring
Low-voltage thermostats and Wi-Fi modules run through conduit to safeguard cables from rodents and attic temperatures. Where backup power is critical—such as properties prone to ice-storm outages—HEP recommends surge-protected circuits and generator-ready transfer switches.
Initial Power-On and Calibration
Upon startup, technicians:
- Purge air from gas and water lines
- Set dip switches or digital menus for altitude compensation
- Verify outlet temperature with infrared thermometers
- Record combustion numbers—CO, O2, and flue differential pressure—inside a commissioning report stored both on paper and in cloud backups
Post-Installation Services That Safeguard Performance
Routine Maintenance Packages
While tankless units boast longer average lifespans than tank models, they still require periodic upkeep:
- Annual heat-exchanger descaling
- Filter changes at manufacturer-specified intervals
- Firmware updates via USB or smartphone apps
HEP offers tiered service agreements that align with these tasks, allowing homeowners to enjoy uninterrupted hot water and maintaining warranty validity.
Diagnostic Support Through Remote Monitoring
Select models include cloud-based analytics, sending performance data back to HEP’s secure server. Trend analysis can alert technicians to:
- Rising scale accumulation indicated by longer burner cycles
- Repeated ignition retries pointing to gas supply fluctuations
- Sudden drops in flow rates caused by sediment buildup
Early detection minimizes unplanned downtime and avoids costly repairs.
Energy and Environmental Benefits of Going Tankless With HEP
Reduced Standby Losses in Mixed-Climate Regions
Unlike storage tanks that cycle burners day and night, tankless systems fire only when faucets open. For New Market households that spend long stretches at work or school, the savings stack up:
- Lower natural gas or propane consumption
- Decreased electricity usage for standby heat maintenance
- Smaller carbon footprint, especially relevant to environmentally conscious homeowners
Space Efficiency in Renovations and Additions
When remodeling older farmhouses, square footage is precious. HEP’s wall-mounted installations reclaim basement or utility-room real estate for:
- Expanded laundry areas
- Pantry shelves
- Indoor water treatment equipment
Long-Term Cost of Ownership
Because tankless components are modular, wear parts such as igniters and fans can be replaced without scrapping the entire unit. Combined with a design life that can exceed 20 years under proper maintenance, overall lifecycle expenses trend favorably.
Specialized Applications in New Market Homes
High-Demand Multigenerational Residences
Several properties around New Market host extended families, requiring simultaneous showers, laundry, and dishwashing. HEP engineers mitigate demand spikes by:
- Cascading two or more units via intelligent controllers
- Using buffer tanks for micro-storage to dampen short-cycle firing
- Programming staggered recirculation schedules to spread heat load
Detached Workshops and Barn Apartments
Agricultural outbuildings converted into living spaces often sit hundreds of feet from the main house. HEP’s trenchless PEX installation methods pair with dedicated tankless heaters situated near the point of use, preventing long wait times and unnecessary pipe heat loss.
Solar-Assist Hybrid Configurations
New Market enjoys abundant sunny days, making solar thermal pre-heating attractive. HEP integrates flat-plate or evacuated-tube collectors feeding a storage buffer. The tankless heater then boosts temperature to setpoint, functioning as a precision backup rather than the primary load carrier.
Common Misconceptions Addressed Through Professional Consultation
Myth: Instant Hot Water at Every Tap
While tankless units supply limitless hot water, they do not eliminate the time it takes hot water to travel through long pipe runs. Solutions such as insulated recirculation loops or on-demand pump buttons must be factored into the design stage.
Myth: Any Existing Vent or Gas Line Will Suffice
Many homeowners believe their previous tank water heater utilities are adequate. HEP’s combustion tests often reveal undersized gas lines and vents that would throttle performance or violate code. Correct sizing ensures future reliability.
Myth: Maintenance-Free Operation
Calcium deposits, spider webs in air intakes, and software faults can all impair function. Scheduled maintenance remains essential, albeit less intrusive than flushing a storage tank every few months.
Water Quality Considerations Specific to New Market
Municipal Supply Characteristics
- Moderate hardness levels averaging 8–10 grains per gallon
- Occasional sediment spikes after heavy rainfall events disrupting mains
- Chloramine disinfectants that can dry out rubber gaskets over time
Private Well Variations
- Elevated iron and manganese in ridge-top wells
- Lower pH levels necessitating acid neutralizers before the tankless intake
- Variable flow rates influenced by seasonal aquifer shifts
HEP’s water treatment specialists sample at point-of-use and recommend filtration or conditioning equipment compatible with tankless internals.
Recirculation Solutions for Faster Hot Water Delivery
Dedicated Return Line Systems
Ideal for new builds, a small diameter pipe returns cooled water to the heater, triggered by:
- Demand sensors recognizing fixture activation
- Timer-based periods aligned with daily routines
- Smart-home geofencing that preheats water when occupants approach
Cross-Over Valve Retrofits
In existing homes without a return line, a thermostatic valve under the farthest sink temporarily circles water through the cold pipe until hot water arrives. HEP installs these alongside low-wattage pumps, achieving shorter waits without extensive remodel work.
Integrated Pump Modules in Tankless Units
Several tankless manufacturers now offer built-in pumps. HEP configures firmware parameters to balance energy savings with user comfort, leveraging occupancy data when available from whole-home automation hubs.
Venting Challenges Unique to Historic New Market Homes
Masonry Chimney Limitations
Older brick chimneys sized for low-efficiency furnaces cannot handle the acidic condensate of a modern tankless. HEP frequently:
- Abandons the chimney and reroutes intake/exhaust through sidewalls
- Inserts acid-resistant flexible liners with proper clearance
- Adds condensate neutralization at the chimney base to prevent mortar degradation
Zero Clearance Attic Installations
Historic properties often lack mechanical rooms. HEP’s low-profile tankless units can mount between rafters, provided adequate combustion air is ducted. Insulation shields keep ambient temperatures within manufacturer specifications during both summer heat and winter freezes.
Safety Protocols Embedded in Every HEP Installation
Gas Combustion Analysis
Digital analyzers verify:
- Carbon monoxide levels below 50 ppm in flue gas
- Proper oxygen depletion within acceptable tolerance
- Stable manifold pressure across modulating range
Electrical Grounding and Surge Protection
Tankless circuit boards are vulnerable to voltage spikes common during New Market’s thunderstorm season. HEP installs:
- Whole-house surge protectors at the service panel
- Bonding straps across gas and water lines
- GFCI outlets where code requires
Seismic and Anchor Measures
While Tennessee is not a high-seismic zone, HEP’s best practices include supplemental strapping for wall-mounted units, especially in garages where accidental impact from tools or vehicles could occur.
Environmental Stewardship and Material Recycling
Responsible Disposal of Old Tanks
Scrap metal partners receive retired storage tanks, separating steel, copper, and brass for reprocessing. Fiberglass insulation is diverted from landfills to manufacturers using it for composite products.
Low-VOC Sealants and Adhesives
HEP selects plumbing cements and pipe dope formulas meeting strict volatile organic compound limits, reducing indoor air contamination during and after installation.
Eco-Friendly Packaging Practices
Cardboard cartons from new tankless units are baled for recycling, and foam inserts are returned to suppliers for reuse, trimming the job’s carbon footprint.
Case Examples of HEP Expertise in New Market
Split-Level Home Near Piedmont Road
The existing 50-gallon electric tank repeatedly tripped breakers. After a detailed audit, HEP installed a 180,000 BTU condensing tankless with a crossover valve retrofit. Family members report back-to-back showers without breaker trips, and attic space once occupied by the tank now houses seasonal décor.
Farmstead Conversion on Old Dandridge Pike
A barn renovated into a guest suite needed hot water 200 feet from the main house. Trenched gas lines, insulated PEX, and a dedicated on-demand heater keep visitors comfortable. Solar-ready stubs allow future integration of rooftop collectors.
Craftsman Bungalow Downtown
Tight crawl spaces made vent routing tricky. HEP deployed concentric venting through an existing stairwell chase, preserving the façade’s historic charm while meeting modern efficiency goals.
Ongoing Research and Development at HEP
Company engineers collaborate with heat-pump water heater manufacturers, assessing hybrid solutions suited for New Market’s climate. Field trials help refine installation techniques that may soon blend the benefits of tankless gas and electrically driven heat-pump technology.
Community Engagement and Educational Outreach
HEP plumbers host periodic workshops at the New Market community center, demonstrating descaling procedures and explaining the importance of combustion safety. These events empower homeowners to recognize early warning signs and practice responsible system ownership.
Residents also benefit from HEP’s partnerships with local trade schools, where apprentices join seasoned technicians on live installations, gaining hands-on experience while contributing to high-quality workmanship in their hometown.
Final Thoughts on High-Performance Hot Water Solutions
From custom gas line engineering to precision calibration, HEP Company delivers tankless water heater installations tailored to New Market’s diverse housing stock and environmental conditions. Homeowners upgrading with HEP gain reliable hot water, energy savings, and the assurance that every component complies with regional codes and industry best practices.