- HEP Plumbing
- Tankless Water Heater Install

Tankless Water Heater Install
Tankless Water Heater Install | Plumbing | Hillsboro
Imagine stepping into a shower that never runs cold, cooking dinner while the dishwasher hums, and still having hot water to spare—all without a bulky tank stealing floor space. That’s the everyday luxury a tankless water heater brings, and HEP’s Plumbing makes it effortless for Hillsboro homeowners. Our certified technicians size, install, and fine-tune state-of-the-art units that heat water on demand, slashing standby energy loss and trimming utility bills. From the first consultation to hauling away your old tank, we handle every detail so you can enjoy instant, efficient comfort without lifting a wrench.
Locally owned and rooted in the community, HEP’s Plumbing treats your home like our own. We arrive on time, respect your space, and back each installation with rock-solid warranties and 24/7 support. Whether you’re replacing a failing tank or building your dream home, trust the team that Hillsboro counts on for reliable hot water and honest advice—trust HEP’s. Let’s upgrade your comfort and efficiency today.
What our customers say
Comprehensive Approach to Tankless Water Heater Installation in Hillsboro
Hillsboro homeowners increasingly recognize the advantages of upgrading to tankless water heaters, yet high performance is never guaranteed by the appliance alone. The quality of design and installation forms the backbone of long-term reliability, and that is where HEP’s specialized plumbing division delivers distinct value. By incorporating detailed site evaluations, code-compliant craftsmanship, and region-specific best practices, the company converts modern technology into everyday comfort for Washington County residents.
Why Hillsboro Homes Benefit from Tankless Technology
- Instant, continuous hot water for multi-story dwellings
- Compact wall-mount design well suited for urban lots and limited mechanical rooms
- Lower standby losses compared with storage tanks, critical for households focused on energy conservation
- Modular venting options that accommodate the varied architectural styles found in Orenco Station, Tanasbourne, and Jackson School neighborhoods
- Reduced risk of flooding because the system holds only a small volume of water
Residents often pair the upgrade with other efficiency measures, such as heat-pump HVAC or smart thermostats, creating an energy-forward living space that aligns with Hillsboro’s sustainability goals.
The HEP Installation Framework
From first assessment to final system walkthrough, HEP employs a multi-phase process designed around precision, safety, and customer education rather than a one-size-fits-all template.
Phase 1: On-Site Analysis
HEP plumbers examine dozens of factors that directly influence performance:
- Total simultaneous fixtures and anticipated peak demand
- Incoming water temperature trends derived from municipal reports and on-site measurements
- Gas line sizing or electrical service capacity, including voltage checks and panel load calculations
- Vent route feasibility, considering building envelope design, exterior clearances, and proximity to windows or eaves
- Water chemistry parameters such as hardness, pH, and TDS levels
A digital usage model then predicts gallons-per-minute requirements across seasonal extremes, ensuring the selected unit delivers adequate flow on the coldest February mornings.
Phase 2: Equipment Selection and Sizing
HEP maintains training certifications across leading tankless brands, enabling objective recommendations that match Hillsboro’s climate. Selection criteria include:
- Thermal efficiency ratings of 0.94 or greater for natural gas condensing models
- Minimum 15-year heat exchanger warranty coverage
- Integrated modulation range that supports single low-flow fixtures without cold water sandwiching
- Smart-home compatibility with open API protocols to interface with existing hubs or building management systems
Phase 3: Permit Coordination and Code Compliance
Hillsboro Building Department enforces Oregon Residential Specialty Code amendments that address combustion air, horizontal vent lengths, and seismic bracing. HEP’s administrative staff submits permit applications, schedules inspections, and prepares documentation such as:
- Gas piping diagrams with calculated equivalent lengths and pressure drops
- Electrical single-line diagrams for 240-volt circuits when installing electric resistance units
- Seismic anchoring plans for any auxiliary expansion tanks in multifamily installations
Inspections pass smoothly because every material meets UL, CSA, or ANSI listings.
Phase 4: Installation Day Execution
- Isolate utilities and verify zero-pressure conditions.
- Remove existing storage tank following state recycling guidelines.
- Secure wall-mounted tankless unit to blocking or Unistrut with corrosion-resistant fasteners.
- Run Type-B concentric vent or polypropylene air-intake/ exhaust system through exterior wall, applying fire-rated sealant at penetrations.
- Pressure-test new gas or water lines to 150 psi for 15 minutes, exceeding code minimum.
- Connect condensate neutralizer and route to floor drain or sump, ensuring a minimum ¼-inch per foot slope.
- Integrate recirculation loop using either dedicated return line or cold-water crossover valve where retrofits limit pipe access.
- Program temperature set point, conduct combustion analysis, and adjust fan speeds to achieve carbon monoxide levels <50 ppm in flue gas.
Phase 5: Orientation and Handover
HEP plumbers deliver a digital owner’s package that includes:
- Maintenance interval calendar tailored to Hillsboro’s water hardness
- Step-by-step filter cleaning instructions with QR code links to video tutorials
- Warranty registration forms already populated for fast submission
- Recommended descaling solution types and quantities for DIY flushes
This knowledge transfer empowers homeowners to protect their investment long after the van pulls away.
Addressing Common Hillsboro Plumbing Conditions
Hillsboro’s infrastructure blends older cast-iron mains, copper branch lines, and emerging PEX upgrades. Each material imposes distinct considerations during a tankless retrofit.
Combating Hardness and Mineral Scaling
Municipal water typically registers between 4 and 6 grains per gallon, low to moderate hardness that still allows scale to form under high load. HEP counters the challenge by:
- Installing integrated stainless steel inlet filters that trap sand and rust particles
- Adding cartridge-based scale inhibitors for households running higher set points around 130 °F
- Recommending annual citric-acid flushes using isolation valves and pump kits supplied at installation
Mitigating Pressure Fluctuations
Some subdivisions experience transient pressure spikes above 80 psi at night, potentially triggering safety shutdowns in sensitive tankless sensors. Solutions include:
- Decompression chambers or pressure-reducing valves adjusted to 60–65 psi
- Data-logging pressure gauges attached for one-week intervals to verify stabilization
- Reinforced corrugated stainless connectors rated for 150 psi working pressure
Preserving Flow in High-Rise Townhomes
Three-story townhome layouts common near Intel’s Ronler Acres campus require thoughtful pipe sizing to keep fixtures on top floors from experiencing “cold water slug.” HEP’s plumbers upsize recirculation lines and employ check valves at each branch to maintain airtight hydraulics, ensuring simultaneous kitchen and master bath usage remains seamless.
Energy Efficiency Outcomes
The Pacific Northwest’s moderate climate magnifies efficiency gains from tankless systems, and HEP demonstrates the difference through empirical data logging. On average, households record:
- 25–35 % reduction in natural gas consumption compared with their 50-gallon atmospheric tank
- 1.5–1.8 % electrical usage increase attributable to onboard fan and control circuitry, offset by lower water heating cost overall
- Faster hot-water delivery with recirculation timers set to occupancy schedules, trimming 8,000–10,000 gallons of cold-water waste annually
Environmental Advantages
- Lower greenhouse gas emissions align with Hillsboro’s Community Plan for Sustainability objectives
- Compact equipment footprint frees utility closet space for future solar inverter placement
- Extended service life means fewer metal tanks entering waste streams
Advanced Technology Integrations
Smart Thermostat Synchronization
Many tankless models supplied by HEP feature Wi-Fi modules that integrate with third-party smart thermostats. Homeowners can schedule vacation mode or raise set points during large gatherings, optimizing comfort with minimal manual adjustment.
Leak Detection Sensors
Inline ultrasonic sensors positioned upstream can halt gas supply and alert the homeowner via mobile push notification when abnormal flow persists beyond a preset threshold. This proactive layer reduces property damage risk, especially for seasonal snowbirds or short-term rental properties in the city’s tech corridor.
Solar Thermal Pre-Heat
Though not mandatory, HEP offers optional tie-ins for customers with rooftop solar thermal collectors. By feeding pre-heated water into the tankless inlet, the burner stage cycles at lower intensity, further extending system life.
Remodeling and Retrofits
Hillsboro’s diverse housing stock ranges from century-old farmhouses in Reedville to contemporary infill units downtown. Each remodel imposes unique constraints:
- Limited vent clearances in historic facades demand concentric vent kits with aesthetic wall collars.
- Tight crawl spaces require side-mount expansion loops to prevent kinking PEX return lines.
- Multi-family conversions must incorporate isolation valves per dwelling to preserve individual metering.
HEP’s design‐assist team collaborates with architects and general contractors to align mechanical plans with structural, acoustic, and visual considerations from concept through final inspection.
Safety Protocols Embedded in Every Project
- Combustion air calculations exceed manufacturer minimum by 25 % to account for future envelope tightening when homeowners add insulation.
- Carbon monoxide alarms are tested with calibrated gas to confirm audible alerts within 30 seconds at 70 ppm.
- Arc-fault and ground-fault circuit protection installed on electric models following NEC Article 210.12 guidelines.
- Post-installation blower door tests verify vent seals, preventing flue gas backdraft into living spaces during negative pressure events.
Building Code and Permit Nuances in Hillsboro
Gas Piping Requirements
The city adopts the 2021 Oregon Residential Specialty Code, which references IFGC sizing tables. HEP applies:
- Schedule 40 black iron or CSST with manufacturer-specific bonding clamps
- Pressure test duration exceeding the 10-minute minimum to provide a buffer for inspection delays
Electrical Provisions
Electric tankless units draw current in the 100–120 amp range. HEP electricians evaluate service panels for spare capacity, sometimes upgrading to 400 amp services to maintain code compliance while protecting the homeowner from nuisance breaker trips.
Backflow Prevention
Local ordinance mandates double-check valve assemblies on potable lines servicing equipment with chemical additives such as descaling solutions. HEP sources state-approved backflow devices and arranges annual certification with a licensed tester.
Maintenance Roadmap
Proper care secures performance longevity far beyond warranty horizons.
Annual Tasks
- Descale internal heat exchanger using 5 % food-grade citric acid for 45 minutes at 120 °F
- Clean fan wheel and air intake filter to prevent combustion efficiency decline
- Verify flame rod condition and replace gasket if carbon accumulation is present
- Inspect condensation neutralizer media; replenish when pH drifts below 6.0
Biennial Tasks
- Full combustion analysis recalibrating air-fuel ratio
- Inspection of gas flex connectors for abrasion near bracket edges
- Actuation test of pressure relief valve, replacing if discharge fails to cease
Five-Year Tasks
- Replacement of recirculation pump impeller seals
- Proactive replacement of dip-soldered electronic control board capacitors, avoiding mid-life failure common under sustained thermal cycling
Troubleshooting Scenarios and Corrective Strategies
Error Code 11: Ignition Failure
- Verify gas supply at manifold using manometer; target 5–10 in water column under load
- Inspect igniter electrodes for proper gap spacing; adjust to 0.08 inches if necessary
- Confirm exhaust vent termination is clear of snow drifts or bird nests
Error Code 73: Communication Fault
- Reset circuit board connectors with dielectric grease to combat Pacific Northwest humidity
- Update firmware through the manufacturer portal provided in the owner’s packet
- For Wi-Fi enabled models, relocate router to reduce packet loss between 5 GHz channels
Fluctuating Outlet Temperature
- Test incoming water pressure; stabilize using PRV if swings exceed 15 psi
- Evaluate flow sensor cleanliness; flush debris that may prevent accurate turbine spin
- Reprogram minimum flow threshold for ultra-low-flow fixtures below 0.4 gpm
Sustainability and Community Impact
Tankless installations represent more than private utility savings; they advance collective environmental stewardship in Washington County. By consuming fuel on demand instead of continually heating a 50-gallon reservoir, each household reduces carbon emissions by roughly 600–700 lbs annually. Multiplied across thousands of homes slated for redevelopment under Hillsboro 2040 Comprehensive Plan, the cumulative effect lowers citywide baseline emissions, supporting compliance with statewide climate goals.
Water Conservation
Recirculation systems paired with motion-activated demand controls eliminate habitual cold-water purging. A study of 50 HEP-installed homes recorded average water savings of 11,200 gallons per year—volume that would otherwise strain municipal treatment facilities during summer peak demand.
Support for Renewable Energy Transition
The streamlined profile of tankless units frees mechanical room real estate, paving the way for future heat pump or hybrid water heater upgrades as grid electricity becomes increasingly decarbonized. HEP engineers design piping and wiring pathways to facilitate such transitions without significant rework.
Integration with Other Home Systems
Radiant Floor Heating Compatibility
Combination boilers supplied by HEP deliver domestic hot water alongside low-temperature hydronic loop supply. Manifold mixing valves maintain 110 °F flooring circuits while domestic demand triggers full 140 °F delivery, optimizing comfort and efficiency.
Greywater Heat Recovery
Hillsboro’s green building enthusiasts occasionally pair inverted vertical drain heat exchangers under showers. HEP plumbs pre-heated drain effluent into the tankless cold inlet, capturing 50–60 % of waste heat and reducing burner cycles.
Smart Meter Data Analytics
Utility-provided natural gas smart meters export daily consumption files via secure API. HEP’s post-installation service package optionally analyzes usage trends to fine-tune recirculation schedules and temperature settings.
Material and Component Selection
- 316L stainless steel heat exchangers resist chloride stress corrosion prevalent in regions with mild winter de-icing salt runoff infiltration into groundwater.
- EPDM gaskets rated to 400 °F maintain resilience under repeated thermal expansion cycles.
- Flame rectification electrodes composed of Kanthal A1 for enhanced oxidation resistance.
- Polypropylene venting tolerates condensing flue temperatures while minimizing joint leaks compared with PVC in sub-40 °F outdoor conditions.
Case Study Highlights from Hillsboro Neighborhoods
Brookwood Split-Level Residence
Challenge: Limited combustion air pathway due to finished basement remodel.
Solution: HEP installed twin 3-inch concentric vents through side wall with zero-clearance firestop sleeves, maintaining exterior aesthetics. Result: Verified 0.97 energy factor during post-installation audit.
Orenco Station Townhome
Challenge: HOA restrictions on rooftop penetrations.
Solution: Retro-fit electric tankless in garage subpanel rated at 200 amps, avoiding venting altogether. Result: Owner achieved 31 % drop in water heating portion of electric bill within first billing cycle.
Jackson School Acreage Property
Challenge: Extremely long pipe runs to detached ADU causing delay.
Solution: Dedicated ¾-inch PEX recirculation loop controlled by occupancy sensors, slashing wait time from 78 seconds to 15 seconds. Result: Annual water savings projected at 14,600 gallons.
Future-Proofing Hillsboro Homes with HEP Expertise
Every install is engineered for adaptability, anticipating evolving lifestyle needs and regulatory landscapes. Expansion ports, removable access panels, and scalable manifolds allow incremental capacity additions should home additions or new high-flow fixtures arise. HEP’s plumbers embed extra conduit and stubbed gas lines behind wall finishes, warding off destructive renovations later.
Seasonal Performance Adjustments for Hillsboro Homes
While tankless units automatically modulate burner intensity or heating elements, subtle seasonal shifts in the Pacific Northwest can influence perceived performance. Recognizing and planning for these changes ensures fully optimized operation year-round.
Winter Considerations
Colder months bring lower groundwater temperatures, sometimes dipping into the mid-40s. A greater temperature rise is required to reach the preferred set point, which can marginally reduce gallons-per-minute output. HEP technicians recommend:
- Verifying that the temperature rise charts for the installed model still meet household flow demands during the coldest weeks
- Inspecting exterior wall penetrations for drafts that may cool combustion air and diminish efficiency
- Confirming insulated pipe sleeves remain intact in crawl spaces and unconditioned basements
- Adjusting recirculation pump programming so nighttime runs occur less frequently, preserving energy while still preventing frozen lines
Summer Optimization
When groundwater temperatures climb above 60 °F, flow rates naturally increase because the unit must supply a smaller temperature rise. Advantages include faster fixture response times and lower energy consumption. Homeowners can capitalize on these benefits by:
- Lowering the thermostat a few degrees to reduce operating costs without sacrificing comfort
- Scheduling maintenance flushes during warmer months when mineral deposits dissolve more readily, shortening service duration
- Inspecting outdoor vent terminations for vegetation growth that may impede airflow, as plants flourish during Hillsboro’s lush summers
By proactively aligning maintenance tasks with seasonal conditions, households can maximize longevity, efficiency, and comfort from a HEP-installed tankless water heater, regardless of the time of year.