- HEP Plumbing
- Home Comfort

Home Comfort
Home Comfort | Tankless Water Heater Install | Plumbing | Philadelphia
Imagine stepping into a shower that never turns lukewarm, even after everyone in the house has already washed up. That’s the everyday luxury HEP Home Comfort Plumbing brings to Philadelphia homeowners with energy-saving, space-smart technology that delivers endless hot water on demand. Our veteran plumbers arrive on time, respect your home, and finish most projects in a single visit, so you can start enjoying lower utility bills and reclaim valuable closet or basement space the same day.
Schedule your tankless water heater install with the local team that backs every job with transparent pricing, tailored system sizing, and rock-solid warranties. From rowhomes in Fishtown to historic dwellings in Chestnut Hill, we handle all permitting and code compliance, haul away your old tank, and leave the work area spotless. Ready to upgrade? One call to HEP turns “maybe someday” into steaming-hot reality today.
FAQs
What are the key benefits of switching to a tankless water heater in the Philadelphia area?
Tankless (on-demand) water heaters heat water only when you open a tap, eliminating the standby losses that plague storage tanks. Philadelphia’s mixed climate means you can see energy savings of 20–40 % compared with a conventional gas tank. In addition, tankless units are wall-mounted, freeing up 8–12 ft² of floor space—valuable in the city’s row homes. They also provide an endless supply of hot water, so families never "run the tank dry," and most models are rated to last 20+ years, roughly double the life expectancy of a tank heater.
How do I know what size tankless unit my home needs?
Sizing is based on flow rate (gallons per minute, GPM) and temperature rise. In Philadelphia, incoming water is about 50 °F in winter, and you typically need 120 °F at the tap—a 70 °F rise. Home Comfort Plumbing will add up the simultaneous fixtures you want to run (e.g., shower 2.5 GPM + dishwasher 1.5 GPM = 4 GPM). A family that frequently runs two showers and a washer at once might need 8 GPM, while a smaller household may be fine with 6 GPM. We perform a free in-home assessment to confirm gas line capacity, venting routes, and electrical requirements before recommending the right model.
What does installation cost, and are there rebates for Philadelphia homeowners?
A typical natural-gas tankless installation with Home Comfort Plumbing ranges from $3,200 to $4,800, depending on unit capacity, venting length, and whether a gas line upsizing is required. Philadelphia Gas Works (PGW) currently offers a $300 rebate for ENERGY STAR®–qualified condensing tankless heaters, and you may also qualify for a 30 % federal tax credit (up to $600) under the Inflation Reduction Act. We handle all paperwork and deduct the rebate from your final invoice whenever possible.
How long will the installation take, and will I be without hot water?
Most replacements are completed in one working day. We begin by safely disconnecting and removing your old tank, then mount the new unit, run venting, and make gas, water, and condensate connections. Hot-water downtime is usually 4–6 hours. For major gas-line upgrades or electrical work, the project can extend to two days, but we always restore hot water by nightfall, and we’ll let you know the schedule before we start.
Do I need permits or inspections in Philadelphia for a tankless water heater?
Yes. The Philadelphia Department of Licenses & Inspections (L&I) requires a plumbing permit for any water-heater replacement that changes venting or gas piping. Home Comfort Plumbing is a licensed Philadelphia Master Plumber and pulls the permit for you. After installation, an L&I inspector or your local utility will verify that the venting, gas pressure, and condensate drain meet the Philadelphia Plumbing Code and the Pennsylvania Uniform Construction Code.
What maintenance and warranty should I expect after installation?
Most manufacturers provide a 12-year heat-exchanger warranty, 5 years on parts, and 1 year on labor, and Home Comfort Plumbing extends the labor coverage to 3 years at no extra cost. Annual maintenance involves cleaning the inlet screen and flushing the heat exchanger with a descaling solution—critical in our moderately hard Delaware Valley water. The service takes about an hour and helps maintain efficiency and warranty validity. We offer discounted service plans that include the annual flush and a full system check.