Licensed Technicians
Licensed Technicians | Tankless Water Heater Install | Plumbing | Pikeville
Tired of running out of hot water right when you need it most? HEP’s licensed technicians bring decades of plumbing expertise to Pikeville homes, delivering clean, professional workmanship and a seamless tankless water heater install that fits your lifestyle. We’ll size the unit correctly, upgrade the venting and gas or electric connections, and haul away the old tank—leaving you with endless, on-demand hot water and monthly energy savings you can feel as soon as the first bill arrives.
From your initial call to the final system check, our local team keeps you informed, on schedule, and fully covered by industry-leading warranties. Whether you’re retrofitting an older property or building the mountain retreat of your dreams, let HEP handle the details while you enjoy quieter operation, freed-up storage space, and peace of mind. Call today and experience why Pikeville homeowners say, “HEP, we’ll take it from here!”
FAQs
What advantages does a tankless water heater offer homeowners in Pikeville?
Tankless units heat water on demand, so you never run out of hot water—even during long showers or back-to-back laundry cycles. Because they don’t keep 40–80 gallons of water hot all day, they use 20–40 % less energy than conventional tanks, which can noticeably cut your monthly utility bill. They are also compact, freeing up floor space, and typically last 18–20 years—almost twice as long as a storage-tank heater. Our licensed Pikeville technicians size the unit to your family’s flow rate and install it to meet local plumbing and gas codes, ensuring you receive the full performance and efficiency benefits.
Will a tankless water heater work with my current plumbing, gas, or electrical system?
In most Pikeville homes the answer is yes, but some upgrades may be needed. Tankless gas models require a larger gas supply line (often ¾″) and Category III or IV stainless-steel venting, while electric models need a 240-V circuit with sufficient amperage (generally 120–150 A service). During your free in-home evaluation our licensed technicians inspect pipe sizes, meter capacity, panel space, and vent routes. We’ll provide a written estimate that details any required modifications so you know the exact scope and cost before work begins.
How long does a professional tankless water heater installation take?
Most straightforward replacements are completed in one working day—typically 4–8 hours for a gas unit and 6–10 hours for an electric model that requires panel upgrades. If extensive gas piping, electrical rewiring, or venting through masonry walls is needed, the project can stretch to a day and a half. Our Pikeville crew arrives with all permits in hand, protects your home with drop cloths, completes the installation, tests for gas leaks and proper flow, and hauls away your old tank the same day.
Do I need a permit for a tankless water heater in Pikeville, and will you handle the paperwork?
Yes. Pikeville and Pike County require mechanical and, when gas lines are altered, plumbing permits for any water heater change-out. Electrical permits are mandatory for service-panel upgrades. As a licensed plumbing and HVAC contractor, we pull all required permits, schedule inspections with the City of Pikeville Building Inspection Office, and provide you with the signed approval documents for your records. This ensures your installation meets Kentucky Residential Code (KRBC) and maintains your manufacturer’s warranty.
How often should a tankless water heater be serviced after installation?
Most manufacturers recommend annual maintenance in areas with hard water like Eastern Kentucky. Our technicians flush the heat exchanger with food-grade descaling solution, clean the inlet filter, inspect the burner, and verify combustion readings. The service takes about an hour and extends the life of the unit while keeping your warranty valid. We offer low-cost maintenance plans that include reminder calls and priority scheduling.
What kind of energy savings can I expect, and are rebates available in Pikeville?
Switching from a standard tank to a properly sized Energy Star® tankless unit can lower natural gas usage by 25–35 % a year, which equates to roughly $75–$150 in annual savings for an average Pikeville household. Electric tankless models can reduce standby losses by up to 20 %. In addition, Columbia Gas of Kentucky often offers rebates of $250–$350 for qualifying high-efficiency units, and the federal government currently provides a 30 % tax credit (up to $600) on the equipment cost under the Inflation Reduction Act. We handle all rebate paperwork and provide the documentation you need for tax filing.