- HEP Plumbing
- Registered Manufacturer Warranties

Registered Manufacturer Warranties
Registered Manufacturer Warranties | Tankless Water Heater Install | Plumbing | Fountain City
Looking for an endless stream of hot water without the bulky tank? HEP’s licensed, Fountain City plumbers specialize in tankless water heater install services that come with registered manufacturer warranties—so your investment is protected from day one. Because we’re authorized by leading brands, every unit we mount is logged directly with the manufacturer, securing extended parts coverage and giving you priority access to factory-approved repairs. From gas line sizing to final pressure tests, our techs handle every detail with code-compliant precision, finishing most jobs in a single visit.
Expect lower energy bills, space-saving designs, and reliable performance backed by HEP’s 24/7 local support. Whether you’re upgrading an aging tank or building a new home in Fountain City, we’ll guide you through model selection, file the warranty paperwork, and leave your home cleaner than we found it. Ready for endless hot water and total peace of mind? Just say “When you need a pro… Call HEP!”
FAQs
What does a registered manufacturer warranty typically cover on a new tankless water heater installed in Fountain City?
When you register your tankless unit with the manufacturer—such as Rinnai, Navien, Rheem, Noritz, or Bosch—the standard warranty usually includes (1) a heat-exchanger warranty that ranges from 10 to 15 years, (2) a parts warranty of 3 to 5 years, and (3) a 1-year labor allowance that reimburses some or all of the technician’s service fees. Coverage applies to defects in materials or workmanship, provided the unit is installed and maintained according to the maker’s guidelines and local Fountain City plumbing codes.
Do I have to register my tankless water heater for the warranty to be valid?
Yes. Most manufacturers require online or mail-in registration within 30–90 days of the installation date. Without registration, the warranty automatically defaults to a significantly shorter period—often 5 years on the heat exchanger and 1 year on parts. As part of our installation service in Fountain City, we handle the registration paperwork for you and provide a confirmation email that you should keep with your home records.
Will the warranty be voided if I install the tankless water heater myself?
Almost all manufacturers state that warranty coverage is contingent on professional installation by a licensed plumber or HVAC contractor. DIY installation will normally void the full warranty and leave you with only limited parts protection (if any). Our Fountain City–licensed plumbers follow factory training guidelines, ensuring your new tankless heater meets warranty and local code requirements.
Are there any local conditions in Fountain City that can affect my warranty?
Fountain City’s moderately hard water (around 6–9 grains per gallon) can lead to scale buildup on the heat exchanger. Manufacturers require annual or bi-annual descaling/maintenance in areas with hard water to keep the warranty valid. We offer low-cost maintenance plans and can install an inline scale-inhibiting filter or water softener if needed, both of which satisfy warranty conditions and improve system longevity.
Is the manufacturer warranty transferable if I sell my home in Fountain City?
Most brands allow a one-time transfer of the remaining warranty to the next homeowner, provided the unit was registered initially and maintenance records are supplied. You’ll need to fill out a transfer form—usually within 30 days of closing—to keep coverage intact. This transferability can add value to your property during resale.
Does your Fountain City plumbing company offer any additional protection beyond the manufacturer warranty?
Yes. In addition to the factory warranty, we back every tankless installation with a 2-year labor warranty. If any covered part fails within those first 24 months, we handle the manufacturer claim, order the replacement parts, and perform the labor at no charge to you. We also provide 24/7 priority service for warranty calls so you’re never without hot water for long.