Satisfaction Guarantee
Satisfaction Guarantee | Tankless Water Heater Install | Plumbing | Fountain City
Experience the perfect blend of cutting-edge comfort and hometown service when you choose HEP for your tankless water heater install in Fountain City. Our licensed, background-checked plumbers arrive on time, protect your home with drop cloths and shoe covers, and swap out that bulky tank for an energy-saving, space-saving unit that delivers endless hot water on demand. Because every installation is backed by our legendary Satisfaction Guarantee, you can relax knowing the job isn’t done until you’re completely delighted.
From the first call to the final cleanup, we keep everything transparent—flat-rate pricing, clear explanations, and follow-up support that actually follows up. Whether you’re upgrading to lower utility bills or reclaiming storage space in the garage, HEP handles all permits, haul-away, and testing so you can start enjoying luxurious showers the very same day. Ready to feel the HEP difference? Schedule your Fountain City tankless upgrade now and discover why neighbors keep our number on speed dial.
FAQs
What advantages does a tankless water heater offer over a traditional storage-tank model?
A tankless (on-demand) unit heats water only when you open a tap, eliminating standby heat loss and cutting energy use by 20-40 %. You also get an endless supply of hot water, since there is no tank to empty. Tankless units mount on a wall, freeing up floor space, and they typically last 18-20 years—about twice as long as a storage tank. Because there is no large reservoir, the risk of catastrophic tank leaks is virtually eliminated.
How does your satisfaction guarantee work for tankless water heater installations in Fountain City?
Our guarantee is simple: if you’re not 100 % satisfied with the performance of your new tankless heater or the quality of our workmanship within the first year, we’ll return at no extra charge to make it right. If we still can’t meet your expectations, we will remove the equipment and refund your installation labor costs. All parts are covered by the manufacturer’s warranty, and we register that warranty for you on the day of installation. The guarantee is backed by our fully licensed and insured local plumbing team, so you never have to chase a distant call center.
How long will the installation take, and will I be without hot water the whole time?
Most tankless conversions in Fountain City are completed in 4–6 hours. During that window the water will be shut off only long enough to disconnect the old tank and tie in the new lines—usually one to two hours. We schedule at your convenience, arrive with all parts on the truck, and test every fixture before we leave so you’ll have hot water the same day.
Do I need permits or inspections for a tankless water heater, and do you handle them?
Yes. Fountain City follows Knoxville/Knox County plumbing and gas codes, which require a permit and a final inspection when gas, electric, or venting is modified. As a licensed contractor we obtain the permit, pay the fees, schedule the inspector, and provide you with the signed approval for your records. Permit costs are included in our quoted price, so there are no surprise add-ons.
What maintenance does a tankless water heater need, and do you offer service plans?
To keep warranty coverage and peak efficiency, manufacturers recommend an annual flush and descaling to remove mineral buildup, plus a screen filter cleaning every few months. We offer an affordable maintenance plan that includes the yearly flush, a multipoint safety inspection, priority scheduling, and discounted repair rates. We also send reminder emails/texts so you never miss a service interval.
Can a tankless unit handle the hot-water needs of my large household, and how do I choose the right size?
Absolutely. The key is matching the heater’s flow-rate capacity (gallons per minute) to the number of fixtures you may run simultaneously—showers, washing machine, dishwasher, etc. During a free in-home consultation we measure your peak demand, check incoming water temperature, and recommend either a single high-output unit or multiple cascading units for very large homes. This guarantees you’ll have consistent hot water even during busy mornings.