Factory-trained Technicians
Factory-trained Technicians | Tankless Water Heater Install | Plumbing | Fountain City
Fountain City homeowners know comfort matters, and nothing says comfort like endless hot water. HEP’s factory-trained technicians bring years of specialized experience to every tankless water heater install, combining meticulous craftsmanship with the latest technology from brands like Rinnai, Navien, and Rheem. We arrive on time, protect your floors, and handle all permitting and code requirements so you can enjoy a hassle-free upgrade.
From the first friendly greeting to the final system check, our licensed plumbers treat your home with respect—explaining each step, answering questions, and leaving your space spotless. Expect quieter operation, extra storage room, and energy savings of up to 40%, all backed by industry-leading warranties and HEP’s 24/7 local support.
Join the neighbors across Fountain City who already rely on us for fast, reliable service. With HEP, you’ll never run out of hot water—or reasons to smile—because we truly Handle Every Plumbing need.
FAQs
What are the main benefits of installing a tankless water heater in my Fountain City home?
Tankless units heat water on demand, so you never run out of hot water. Because they don’t store 40–50 gallons of hot water like a conventional tank, standby heat loss is eliminated, trimming 20-40 % off water-heating costs. They mount on a wall, freeing up floor space, and their average life span is 20+ years—roughly double that of a tank. Many models also qualify for local rebates and a federal 30 % tax credit, putting money back in your pocket.
How do your factory-trained technicians ensure a proper tankless water heater installation?
Our technicians complete brand-specific factory courses each year, so we follow the exact venting, gas-line, electrical, and clearance requirements set by the manufacturer. Before installation we perform a load calculation, size the unit to your household’s peak demand, verify water quality, and pull all required Fountain City plumbing/mechanical permits. On install day we protect flooring, upgrade gas or electrical lines if needed, set the unit, flush the lines, test for leaks, adjust temperature, and walk you through the digital controls before removing all debris.
How long does a typical tankless water heater installation take?
Most straightforward replacements take 4–6 hours. Projects that need a gas-line upsizing, new electrical circuit, or longer vent run can extend to a full day. You’ll receive a written schedule beforehand, and we bring all materials so your hot-water downtime is minimal.
Will a tankless water heater work with my existing plumbing and gas/electric lines?
In many cases yes, but our pre-installation inspection checks flow rate, gas supply (BTU capacity) or amperage for electric models, venting path, and water hardness. If upgrades are required—such as a larger gas line, 240-V circuit, or scale-reduction filter—we give you an upfront price and handle the work in-house so everything meets Fountain City building codes and the manufacturer’s warranty requirements.
What kind of maintenance does a tankless water heater need, and do you offer service plans?
Most manufacturers recommend flushing the heat exchanger with a vinegar or citric acid solution once a year to remove scale, especially in Fountain City’s moderately hard water. The inlet screen should also be cleaned annually, and a full diagnostic check run. We offer an affordable annual maintenance plan that includes descaling, component inspection, software updates, and priority repair pricing, keeping your warranty valid and efficiency high.
Are there rebates or incentives available in Fountain City for switching to a tankless system?
Yes. Knoxville Utilities Board (KUB) and TVA periodically offer $250–$500 rebates for qualifying high-efficiency gas units, and the federal Energy Efficient Home Improvement Credit covers 30 % of the installed cost, up to $600 for gas and $2,000 for electric heat-pump water heaters. Our office completes and files all rebate paperwork and provides the AHRI certificate so you capture every available incentive.