Commercial Plumbing

HEP PlumbingCommercial Plumbing

Commercial Plumbing | Plumbing | Reliance

When a burst pipe, failing water heater, or backed-up drain threatens to shut your business down, HEP’s licensed commercial plumbers arrive fast—any time, day or night—to keep Reliance running. From restaurants that need spotless kitchens to industrial facilities that demand high-volume water lines, we design, install, and maintain systems built for heavy use and strict code compliance. Our team comes equipped with state-of-the-art leak-detection gear, hydro-jetting machines, and a warehouse on wheels stocked with genuine replacement parts, so most fixes are completed on the first visit.

Because downtime costs money, we work around your schedule, coordinate with other trades, and provide clear, upfront pricing before the wrenches turn. Preventive service plans, backflow testing, sewer camera inspections, and energy-efficient fixture upgrades all help you sidestep surprise repairs and control utility costs. Ready for plumbing that performs as hard as you do? Call or click today and discover why so many Reliance businesses trust HEP to keep the water flowing and the doors open.

What our customers say

EJ was fantastic was really pleased with the work . Would recommend EJ and the hep team for all your plumbing needs.
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Charlie S.
Corbin was a fantastic Plumber and would highly recommend!
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Elenore F.
Josh has been out to our house several times and always does s great job. Definitely our go to for all things plumbing related ! Great service at a great price !
A M. profile photo
A M.
Preston with HEP Knoxville just left my house after spending over an HOUR checking out my septic, explaining things to me in detail, talking about solutions, quoting me a GREAT price and making me feel like I am in safe, capable and professional hands!!! Can’t give enough stars to HEP! Only suggestion? Maybe a small raise for Preston? He’s a really good representative for your company! He was just really really thorough and helpful, and I felt really confident about his ability and decisions.
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Nancy E.
Chase Rost did a fantastic job with our plumbing inspection! While there was nothing to be fixed in our home, he provided me with knowledgeable information that we will use to further have easy and great plumbing inspections in the future. Would definitely recommend Chase to anyone needing plumbing help.
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Devin F.
Dalton and Deante were beyond awesome. They quickly assessed the most efficient process to replace our clogged drain pipe. We are an apartment complex and they understood the sense of urgency in order to keep our residence inconvenience to a minimum. When HEP is on the way you will be in great hands with D &D.
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CDL
Tim White is the best for plumbing inspection. Curious, caring, thorough and on time. Great experience! Would highly recommend.
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Kathryn C.
Brad is the best plumber; made suggestions to landlord and honestly cares about your issues
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Covington H.
Brad showed up on time and was very professional and courteous. He was a key factor in hiring this company to replace sewer pipe in my commercial building. Thanks!!!
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Robert T.
David, Chandler, Brad, and Jonathan done a great job plumbing our 1992 double wide. So, thankful for HEP and these young men.
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Sherry E.

Commercial Plumbing Expertise in Reliance: HEP Company’s Comprehensive Approach

HEP company has established a reputation in Reliance for delivering reliable, code-compliant, and future-ready commercial plumbing solutions. From ground-up construction to retrofit projects on legacy facilities, the team provides turnkey service that balances cost of ownership, longevity, and regulatory demands.

Commercial buildings in Reliance—from health-care centers and hospitality venues to manufacturing plants—require plumbing systems that meet strict standards for safety, performance, and sustainability. HEP’s depth of knowledge across engineering, installation, and service maintenance makes the company a single-source partner for property owners, facility managers, and general contractors who need dependable results without disruptions to daily business operations.

The Core Pillars of HEP’s Commercial Plumbing Service

  • Code compliance and inspection readiness
  • Engineering-driven design and value engineering
  • Skilled installation for new construction and retrofits
  • 24/7 emergency response for critical failures
  • Preventive maintenance programs to control lifecycle costs
  • Water conservation tactics and sustainability initiatives
  • Detailed documentation for permitting and insurance purposes

Broad-Spectrum Commercial Plumbing Services in Reliance

Modern commercial properties demand a variety of specialized plumbing capabilities. HEP’s service catalog is designed to meet those diverse needs under one roof.

2.1 New Construction Plumbing

Every ground-up build in Reliance must align with local ordinances, Tennessee state requirements, and national plumbing codes. HEP collaborates with architects, civil engineers, and mechanical contractors in the pre-construction phase to ensure:

  • Optimized pipe routing that reduces material usage without compromising flow
  • Proper fixture specification based on building occupancy and industry type
  • Backflow prevention solutions that safeguard municipal water mains
  • Sizing calculations for water heaters, booster pumps, and storage tanks
  • Accurate documentation for plan review and permits

2.2 Tenant Improvements and Retrofit Projects

Older facilities need upgrades that improve performance while respecting architectural constraints. HEP offers retrofit expertise that minimizes downtime and protects existing finishes.

  • Replacement of galvanized or polybutylene piping with PEX, copper, or stainless steel
  • Reconfiguration of restroom layouts for accessibility compliance
  • Installation of high-efficiency flush valves, sensor faucets, and bottle-filling stations
  • Grease interceptor upgrades for food-service tenants
  • Booster pump additions for multi-story buildings experiencing low pressure

2.3 Industrial and Manufacturing Plumbing

Reliance hosts a range of light industrial and manufacturing operations that rely on specialized plumbing, including process piping and drainage for chemical or high-temperature waste. HEP’s industrial division manages:

  • Schedule 80 PVC, CPVC, stainless, and carbon steel process lines
  • Acid waste piping with double containment systems
  • Tempered water loops for emergency safety showers
  • Air compressor condensate drainage compliant with EPA guidelines
  • Closed-loop chilled water systems for equipment cooling

2.4 Medical Gas and Healthcare Plumbing

Healthcare facilities require meticulous attention to infection control, redundancy, and regulatory scrutiny. HEP holds certifications for medical gas piping, allowing the team to install and service:

  • Vacuum, oxygen, and nitrous oxide lines
  • Redundant domestic hot water recirculation systems above 140°F to prevent Legionella
  • Bed pan washers, clinical sinks, and eyewash stations
  • Isolation valves and zone control for patient safety
  • Reporting documentation for AHJ inspections

2.5 Hospitality and Food-Service Applications

Hotels, cafeterias, and restaurants in Reliance depend on flawless plumbing to preserve customer satisfaction and health department compliance. HEP delivers:

  • Large-volume water heating systems with mixing valves to prevent scalding
  • Point-of-use filtration and softening for ice machines and beverage dispensers
  • High-capacity grease traps sized to menu profile and peak patron load
  • Preventive hydro-jet drain cleaning to avoid kitchen backups
  • Automatic leak detection systems for guest rooms and common areas

Preventive Maintenance: Extending the Life of Commercial Plumbing Assets

Correct installation is only half the story; proactive maintenance preserves efficiency and forestalls costly shutdowns. HEP designs customized maintenance schedules based on building type, usage intensity, and compliance requirements.

3.1 Scheduled Inspections

  • Visual and camera inspection of drain and sewer lines
  • Valve exercise programs to ensure shutoff reliability
  • Water pressure and temperature tests to validate equipment performance
  • Backflow preventer testing and certification

3.2 Planned Component Replacement

Rather than waiting for a catastrophic failure, HEP tracks component lifecycles:

  • Flush valve diaphragms and seals
  • Mixing valve cartridges
  • PRV (pressure reducing valve) spring assemblies
  • Expansion tank bladders
  • Non-cellulose cooling tower fill media

3.3 Water Quality Management

Water hardness and chemical content can erode pipes and fixtures. HEP engineers water treatment solutions such as:

  • Ion-exchange softening for scale prevention
  • Reverse osmosis systems for commercial kitchens and labs
  • Chemical injection pumps that balance pH in closed-loop systems
  • Corrosion inhibitor programs for hydronic heating loops

3.4 Leak Detection and Remote Monitoring

Internet of Things (IoT) technology enables real-time oversight:

  • Ultrasonic flow meters identify anomalies within seconds
  • Wireless sensors send alerts when moisture is detected in critical zones
  • Cloud-based dashboards provide facility managers with consumption analytics
  • Integration with building automation systems for automatic shutoff protocols

HEP’s Safety and Quality Assurance Model

Reliance businesses trust HEP because of its rigorous adherence to safety procedures and quality benchmarks.

4.1 Jobsite Safety Protocols

  • Daily hazard analysis meetings
  • Lockout/tagout compliance during equipment service
  • Confined space entry permits and atmospheric testing
  • Hot-work permits for torch and solder operations
  • Fall protection for elevated pipe rack installations

4.2 Quality Control Checkpoints

  • Pre-fabrication review of isometric drawings
  • Hydrostatic and air pressure testing on every segment
  • Borescope confirmation for weld integrity
  • Third-party water sample analysis post-installation
  • Commissioning reports signed by a licensed master plumber

Sustainable Commercial Plumbing Solutions

Municipal authorities in Reliance encourage water stewardship and efficient energy use. HEP integrates sustainability into every stage of a commercial project.

5.1 Water Conservation Strategies

  • Low-flow fixtures (1.28 gpf toilets, 0.5 gpm faucets) that maintain user comfort
  • Automatic shutoff controls in public restrooms
  • Submetering for tenant billing transparency
  • Rainwater harvesting systems for irrigation and cooling tower make-up

5.2 Energy-Efficient Water Heating

  • Condensing boilers with thermal efficiencies above 95%
  • Heat pump water heaters that leverage ambient or reject heat
  • Solar thermal pre-heating panels connected to storage tanks
  • Recirculation loops with ECM pumps and smart controllers

5.3 Responsible Material Selection

  • Lead-free alloys for potable water components
  • Recycled PVC content in drain, waste, and vent piping
  • Low-VOC solvents and flux to protect indoor air quality

Specialized Equipment and Technology in Use

HEP invests in advanced tools that streamline workflows, improve accuracy, and shorten project timelines.

6.1 Prefabrication and BIM

Building Information Modeling (BIM) fosters coordination and reduces field conflicts:

  • 3D clash detection with structural, mechanical, and electrical systems
  • Off-site prefabrication of multi-trade racks for faster site installation
  • Barcode tracking of fabricated assemblies for QA documentation

6.2 Trenchless Pipe Rehabilitation

When excavation is disruptive or impossible, HEP offers:

  • Cured-in-place pipe (CIPP) lining that restores structural integrity
  • Pipe bursting methods replacing undersized lines with larger diameter
  • Point repair sleeves for targeted fixes within a main run

6.3 High-Pressure Jetting and Vacuum Extraction

Clogged drains and sewer mains are cleared swiftly using:

  • 4,000 psi water jet rigs with adjustable nozzles
  • Combination vac trucks for sludge removal in grease basins
  • CCTV crawler units capturing HD video for condition assessment

Regulatory Compliance and Documentation

Authorities Having Jurisdiction (AHJ) in Reliance maintain stringent standards. HEP’s in-house compliance department manages the paperwork, inspections, and certifications that keep projects on schedule.

7.1 Permit Acquisition and Plan Review

  • Preparation of engineered drawings stamped by licensed professionals
  • Submission packages aligning with local Plumbing Code amendments
  • Ongoing liaison with inspectors for phased approvals

7.2 Backflow and Cross-Connection Control

  • Certified testers conduct initial performance verification
  • Annual recertification as dictated by municipal ordinances
  • Digital reports archived for client access and city audits

7.3 ADA and Accessibility Considerations

Commercial restrooms and break areas must be inclusive:

  • Fixture mounting heights and clearances meeting ADAAG requirements
  • Grab bar installation with reinforcement blocking
  • Off-set drain configurations for wheelchair accessibility

Industries Served by HEP in Reliance

Reliance’s economic diversity means plumbing needs differ widely. HEP tailors solutions by sector.

8.1 Education

  • Campus-wide domestic water loop upgrades
  • Drinking fountain retrofits with bottle-filling capability
  • Science lab specialty gas and vacuum systems

8.2 Retail and Mixed-Use

  • High-traffic restroom turnover with vandal-resistant fixtures
  • Storm drainage and roof leader tie-ins to municipal systems
  • Greywater reuse for landscape irrigation

8.3 Government and Municipal Facilities

  • Jail and detention center durable plumbing fixtures
  • Courthouse archival humidity control through humidification piping
  • Fire station decontamination shower plumbing

8.4 Data Centers

  • Redundant chilled water loops for server cooling
  • Leak detection mats under raised floors
  • Non-reactive piping materials to protect sensitive electronics

Typical Project Workflow with HEP

Understanding the lifecycle of a commercial plumbing project helps stakeholders plan resources effectively.

9.1 Pre-Construction Consultation

  • Needs analysis and site survey
  • Budget estimating and value engineering options
  • Long-lead item procurement planning

9.2 Design and Coordination

  • Collaborative BIM sessions with structural and HVAC teams
  • Final stamp of engineered drawings
  • Permit submission and revisions

9.3 Mobilization and Installation

  • Delivery of prefabricated assemblies
  • On-site routing of mains, branches, and vents
  • Fixture setting and trim out according to finish schedule

9.4 Testing and Commissioning

  • Hydrostatic/air testing of pressure and DWV systems
  • Water heater startup and combustion analysis
  • Balancing domestic hot water recirculation loops

9.5 Post-Occupancy Support

  • Turnover binders with as-built drawings and O&M manuals
  • Training sessions for facility maintenance staff
  • Scheduled follow-up inspections to verify system performance

Emergency Response Services in Reliance

Commercial plumbing failures can halt business operations and create liability exposure. HEP’s preparedness strategy minimizes downtime:

  • Rapid deployment crews equipped with GPS-tracked service vans
  • On-hand inventory of critical fittings, valves, and gaskets
  • Mobile welding and threading stations for on-site fabrication
  • Bypass pumping setups for sewer line collapse scenarios

Water Heater Solutions for Large-Scale Demand

High-volume hot water is indispensable for hospitality, healthcare, and manufacturing processes. HEP offers end-to-end management of water heating assets.

11.1 Storage vs. Demand Analysis

  • Assessment of load profiles during peak and off-peak hours
  • Recommendation of tankless rack systems or high-recovery tanks based on data
  • Integration with building management systems for energy monitoring

11.2 Redundancy Planning

  • Parallel piping of multiple heaters with automatic switchover
  • Isolation valve placement enabling maintenance without shutdowns
  • Circulator pumps sized for balanced flow across all units

11.3 Legionella Mitigation

  • Consistent delivery of 140°F at source with thermostatic mixing to outlets
  • Automated thermal disinfection cycles
  • Periodic water sampling and reporting

Drainage, Waste, and Vent System Engineering

A commercial plumbing network is only as strong as its DWV infrastructure. HEP’s DWV services include:

  • Sizing stacks and horizontal runs to prevent siphonage and trap seal loss
  • Bilge and sump pump installation for below-grade areas
  • Acid-resistant piping for laboratories and medical suites
  • Air admittance valves when vent stacking is constrained
  • Grease waste segregation to protect public sewer mains

Fire Protection Plumbing Interfaces

Although fire suppression often falls under separate contractors, HEP coordinates connections between domestic water and fire protection systems:

  • Reduced pressure zone (RPZ) assemblies feeding sprinkler risers
  • Standpipe hose outlet plumbing in stairwells
  • Fire pump suction and discharge piping with seismic bracing

Cross-Trade Collaboration for Optimal Outcomes

Seamless project delivery demands tight integration with other trades.

14.1 Mechanical Contractors

  • Shared hanger systems supporting HVAC and plumbing lines
  • Combined condensate drain manifolds for rooftop equipment

14.2 Electrical Contractors

  • Coordinated placement of water heaters and heat tracing circuits
  • Bonding and grounding of metallic piping systems

14.3 General Contractors and Construction Managers

  • Sequencing of rough-in, insulation, and drywall to prevent rework
  • Joint safety meetings and site logistics planning

Certifications, Licenses, and Associations

Regulated credentials protect clients and ensure professional performance.

  • State-licensed master plumbers on every project
  • Medical gas installer and brazing certifications per NFPA 99
  • Backflow tester licenses recognized by the city of Reliance
  • OSHA 30-hour certification for jobsite supervisors
  • Membership in national and regional plumbing trade associations

The HEP Advantage for Commercial Plumbing in Reliance

Commercial stakeholders select HEP for a combination of technical rigor, transparent communication, and sustained performance under demanding conditions.

16.1 Single-Vendor Accountability

Managing multiple subcontractors can introduce complexity and risk. HEP offers:

  • Design-build capability that reduces handoffs
  • Unified documentation simplifying warranty claims
  • Consolidated scheduling that streamlines critical path activities

16.2 Skilled Workforce

  • Ongoing continuing education hours for code updates
  • Cross-training in mechanical systems for holistic problem solving
  • Apprenticeship pipeline that secures workforce continuity

16.3 Technology-Forward Mindset

  • Paperless field reporting via mobile apps
  • Augmented reality (AR) previews for client walkthroughs
  • Drone photogrammetry capturing rooftop piping conditions

Integrating Plumbing with Building Automation Systems

Intelligent buildings are becoming the norm in Reliance’s commercial sector. HEP ensures plumbing assets communicate with broader building management systems.

  • Modbus and BACnet integration for water meter data
  • Automated valve control tied to occupancy sensors
  • Alarm triggers to facilities dashboards when leak sensors detect events
  • Real-time energy usage reporting on hot water generation

Ongoing Support Across the Building Lifecycle

Plumbing infrastructure represents a long-term investment that extends beyond initial commissioning. HEP’s lifecycle support services encompass:

  • Asset tagging and cloud-based maintenance history
  • Predictive analytics forecasting replacement timelines
  • On-site training refreshers for new facility staff
  • Quarterly performance audits comparing utility consumption against baselines

Areas We Serve

AlcoaAllardtAltamontAndersonvilleApisonAthensBean StationBeersheba SpringsBelvidereBentonBirchwoodBlaineBlountvilleBluff CityBricevilleBristolCalhounCaryvilleCharlestonChattanoogaChurch HillClairfieldClevelandClintonCoalmontCollegedaleCookevilleCopperhillCorrytonCosbyCowanCrab OrchardCrossvilleCumberland GapDandridgeDaytonDecaturDecherdDeer LodgeDelanoDucktownDuffDunlapElizabethtonEloraEnglewoodErwinEstill SpringsEtowahEvensvilleFarragutFayettevilleFlintvilleFountain CityFriendsvilleGatlinburgGeorgetownGrandviewGraysvilleGreenbackGreenevilleGruetli-LaagerGuildHallsHarrimanHarrisonHarrogateHeiskellHelenwoodHillsboroHixsonHuntlandHuntsvilleJacksboroJamestownJasperJefferson CityJellicoJohnson CityJonesboroughKarnsKelsoKingsportKingstonKnoxvilleKodakLa FolletteLake CityLancingLenoir CityLookout MountainLoudonLouisvilleLuttrellLynchburgMadisonvilleManchesterMaryvilleMascotMaynardvilleMcDonaldMcMinnvilleMonteagleMontereyMorristownMountain CityMulberryNew MarketNew TazewellNewcombNewportNiotaNorrisOak RidgeOakdaleOcoeeOld FortOliver SpringsOneidaOoltewahPalmerPelhamPetrosPhiladelphiaPigeon ForgePikevillePioneerPowellRelianceRicevilleRobbinsRockfordRockwoodRogersvilleRutledgeSale CreekSequatchieSeviervilleSewaneeSeymourSharps ChapelShelbyvilleSignal MountainSoddy-DaisySouth PittsburgSpartaSpeedwellSpring CityStrawberry PlainsSunbrightSweetwaterTalbottTazewellTellico PlainsTen MileThorn HillTownsendTracy CityTullahomaTurtletownVonoreWallandWartburgWashburnWhite PineWhitwellWinchesterWinfield
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