Commercial Plumbing

HEP PlumbingCommercial Plumbing

Commercial Plumbing | Plumbing | Decherd

From restaurants on West Main to manufacturing facilities near Railroad Avenue, businesses across Decherd trust HEP’s Plumbing to keep their water flowing, drains clear, and operations uninterrupted. Our licensed commercial plumbers are equipped for everything from ADA-compliant fixture installs and backflow prevention testing to hydro-jetting grease-packed lines at 3 a.m.—whatever it takes to avoid downtime and code violations. We understand that every minute of a leak or clog cuts into your bottom line, so we arrive fast, work clean, and communicate every step of the process, giving you upfront, no-surprise pricing before a single wrench turns.

As a locally rooted, employee-owned company, HEP’s Plumbing stands behind every job with a workmanship guarantee and 24/7 emergency response. Whether you’re planning a new build on Veterans Drive or need a same-day water heater replacement for your downtown café, you’ll get the same courteous service that’s made us Decherd’s go-to commercial plumbing team for over two decades. Let us handle the pipes—you focus on running your business.

What our customers say

Jonathan and Joe were prompt, professional, and awesome!! Aaron And Shaun did the camera work and they were also prompt, professional, and friendly. I would highly recommend HEP for all of your plumbing needs.
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Franya P.
Kyler Plumber was super friendly, patient and very helpful!! Told him what I was looking to do and he really listened to what I had to say.. He looked at everything and let me know that I had multiple options and there were better ways to accomplish as little or as much of what I was looking to do!! He spent the time to give me multiple options that all fit into my budget!! I really didnt think my plumbing and remodel was something I was ever gonna be able to afford and thanks to HEP and Kyler I will be able to do this after all!! This will be my 2nd time calling HEP and I will continue to recommend them to people I know!! Thanks to everyone who works there and the way you do business!!
Tisha T. profile photo
Tisha T.
Randy from HEP came and cleaned out my septic. What an awesome pro. Arrived on time and he was courteous, knowledgeable and Easy to talk to. If you choose HEP an you should you can rest easy that the job will be done right the first time.
B.A. R. profile photo
B.A. R.
Ruben and the team of plumbers are awesome . Great team.
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Denise B.
Todd farmer did a amazing job today at my house. I recommend Todd for any plumbing work. Thank you for your service
Joslyn S. profile photo
Joslyn S.
These guys were professional, and very helpful. I will be using HEP for all my plumbing needs.
Andrew S. profile photo
Andrew S.
Jce provided great plumbing service very efficient and professional
Deshawn T. profile photo
Deshawn T.
Very prompt, professional, and knowledgeable. They were recommended by me to a neighbor and I would happily recommend them to anyone who needs some plumbing work done.
Jake C. profile photo
Jake C.
Aaron and Preston where awesome. I will definitely use them for all of my plumbing needs in the future.
Troy T. profile photo
Troy T.
Excellent company & very prompt. Klyler, my technician, is a professional. Very skilled and courteous. Highly recommend them for all plumbing needs.
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Eddie W.

Innovations Driving the Future of Commercial Plumbing in Decherd

HEP’s commitment to leading-edge techniques and components has elevated commercial plumbing standards across Franklin County. By uniting advanced materials with digital oversight, every project executed in Decherd—whether a sprawling industrial expansion or a single tenant improvement—benefits from heightened reliability, efficiency, and transparency.

Material Advancements

Modern commercial installations increasingly rely on cutting-edge materials that improve durability and speed up project timelines. HEP integrates:

  • PEX-A tubing with expansion fittings that resist freeze damage and scale buildup
  • CPVC for aggressive hot-water applications where metal corrosion would otherwise be a concern
  • Stainless steel press-fit connections that eliminate open flames on job sites and minimize installation downtime
  • Acid-resistant polypropylene piping for laboratories or food-processing drains exposed to harsh cleaning agents

These innovations reduce total joints, lower the probability of leaks, and extend service life even under the heavy usage typical of Decherd’s industrial corridors.

Digital Twin Modeling

Beyond traditional BIM coordination, HEP develops full digital twins—virtual replicas of plumbing networks updated in real time through embedded flow meters and pressure sensors. Facility engineers can:

  • Visualize demand spikes on an interactive dashboard
  • Test “what-if” scenarios, such as fixture additions or valve closures, without touching the physical system
  • Predict maintenance needs based on historical stress patterns, preventing unexpected outages during peak production cycles

Water Quality Analytics

Continuous monitoring of water chemistry helps protect occupants and equipment alike. Inline sensors capture data on pH, turbidity, residual chlorine, and temperature every few seconds. Benefits include:

  • Immediate alerts when readings drift outside safe thresholds
  • Automated flushing sequences that prevent stagnation in seldom-used branches
  • Early detection of conditions conducive to Legionella proliferation, supporting stringent healthcare and hospitality requirements

HEP’s integration of these forward-looking technologies ensures that Decherd businesses receive plumbing infrastructures prepared for both present demands and future growth.

The Scope of Commercial Plumbing Services Offered by HEP in Decherd

The commercial landscape in Decherd encompasses advanced manufacturing plants, logistics hubs, restaurants, medical offices, and educational facilities. HEP’s comprehensive service portfolio addresses every stage of a building’s life cycle, delivering seamless solutions from initial concept drawings through routine maintenance decades later.

Comprehensive New Construction Support

On ground-up projects, HEP collaborates with architects, civil engineers, and general contractors to engineer plumbing systems that optimize water distribution, drainage, and fixture placement. Services include:

  • Preliminary design-assist to streamline submittals and accelerate permitting
  • Full BIM coordination to detect clashes with structural steel, electrical conduits, or HVAC ductwork
  • Staging and prefabrication of assemblies in a controlled shop environment, reducing on-site labor and waste
  • Startup procedures, functional performance testing, and operator training prior to certificate of occupancy

Retrofit and Upfit Expertise for Existing Facilities

Decherd’s thriving industrial district features many legacy buildings now repurposed for modern processes. HEP excels at:

  • Point-of-use hot water system conversions to tankless or high-efficiency boilers
  • Re-routing supply and waste lines during tenant improvements while maintaining production uptime
  • Converting galvanized and copper lines to corrosion-resistant plastics to eliminate pinhole leaks
  • Integrating new drainage solutions for expanded locker rooms, commercial kitchens, or lab spaces

Code Compliance and Safety Practices

Compliance with rigorous plumbing codes is non-negotiable for commercial real estate owners. HEP’s internal regulatory team tracks updates to local amendments and any interim bulletins issued by Tennessee’s Department of Environment and Conservation.

Adherence to Tennessee State Plumbing Codes

Each plan set undergoes a meticulous review against the latest state plumbing code, ensuring:

  • Correct pipe sizing for fixture unit counts
  • Proper backflow prevention on potable water lines and chemical feed systems
  • Venting strategies that maintain trap seals and mitigate sewer gas infiltration
  • Drainage slopes verified by digital level tools for precise fall rates

Job Site Safety Culture

HEP fields a dedicated safety coordinator for every Decherd project over a specified threshold of labor hours. Key elements include:

  • Daily “stretch and flex” routines that reduce musculoskeletal injuries
  • Weekly toolbox talks addressing confined space entry, hot work permits, and silica dust mitigation
  • Real-time incident reporting through a mobile app that pushes corrective actions to supervisors
  • Frequent third-party audits validating compliance with OSHA standards and project-specific safety plans

Specific Commercial Sectors Served

Decherd’s diversified economy demands equally diverse plumbing solutions. HEP tailors designs and field practices to the operational nuances of each sector.

Manufacturing and Industrial Facilities

Automated process lines require robust, redundant water supplies and high-capacity floor drains. HEP delivers:

  • Loop-fed domestic water systems preventing single-point failure
  • Triple-walled chemical waste piping with leak detection cables
  • Containment trenches lined with fiberglass for aggressive wastewater streams

Healthcare and Assisted Living

Patient safety mandates ultra-clean water delivery and fail-safe drainage. HEP specialists install:

  • L copper piping or stainless steel for critical potable lines
  • Reduced temperature mixing valves at handwashing stations to limit scald risk
  • Proportioned vacuum and medical gas piping networks certified to NFPA 99

Hospitality and Food Service

Hotels, breweries, and restaurants thrive on reliable hot water and grease management. HEP provides:

  • High-efficiency commercial water heaters sized via peak demand load analysis
  • Automatic grease interceptor monitoring systems that alert staff to pump-out requirements
  • Re-circulation loops balanced with electronic flow controls for consistent fixture temperatures

Educational Campuses

Schools and training centers often operate sprawling domestic water networks across multiple wings. HEP incorporates:

  • Centralized monitoring of flush valve counts to regulate water use during peak dismissal times
  • Touchless fixtures integrated with building automation systems for improved hygiene
  • Vandal-resistant cleanouts and access panels to manage high student traffic areas

Retail and Mixed-Use Developments

Tenant turnover in retail centers can require rapid plumbing reconfigurations. HEP’s prefabrication approach enables:

  • Quick swapping of fixture rough-ins before new store openings
  • Flexible manifolds that support future expansion without wall demolition
  • Sub-metering solutions that accurately allocate water costs among tenants

Sustainable Plumbing Solutions

Reducing consumption and minimizing environmental impact drive many Decherd developers to pursue green certifications. HEP supports these initiatives through practical, ROI-focused strategies that conserve both water and energy.

High-Efficiency Fixture Strategies

Every gallon conserved lowers operational expenses. HEP specifies:

  • EPA WaterSense-certified flush valves calibrated for commercial use cycles
  • Aerated lavatory faucets with adaptive flow restrictors
  • Sensor-controlled urinals featuring smart algorithms that flush based on usage frequency

Rainwater Harvesting and Reuse

Capturing rooftop runoff alleviates stress on municipal storm sewers. Typical system components include:

  • UV-treated cisterns sized via rainfall modeling
  • Dual-stage filtration skid assemblies incorporating sediment cartridges and activated carbon
  • Pressure-boosting pumps integrated with irrigation systems for ornamental landscaping

Greywater Systems Integration

Lavatory and shower wastewater can be treated and redeployed for toilet flushing, cutting potable demand significantly. HEP designs:

  • Compact membrane bioreactor (MBR) units for limited mechanical rooms
  • Diverter valve networks controlled by programmable logic controllers (PLC)
  • Annual maintenance plans with water quality assurance testing

Smart Irrigation Controls

Grounds around distribution centers and office parks often consume large volumes of water. HEP technicians install:

  • Wi-Fi-enabled controllers linked to local weather feeds, preventing unnecessary watering during rain events
  • Drip emitter zoning schematics targeting root zones directly
  • Flow sensors that isolate breaks instantly, reducing landscape erosion and utility costs

Preventative Maintenance Programs

An ounce of prevention keeps downtime at bay and protects capital investments. HEP’s maintenance teams operate on customized schedules tuned to each building’s usage patterns.

Scheduled Inspections

Technicians survey valve operation, insulation integrity, and anchor stability on:

  • Domestic water risers
  • Circulating pumps
  • Expansion tanks

Findings populate a cloud dashboard accessible by facility staff.

Backflow Prevention Device Testing

Regulatory standards mandate annual certification of backflow assemblies. HEP deploys certified testers who:

  • Perform differential pressure checks with calibrated gauges
  • Replace check valve internals and seal kits where degeneration is detected
  • File digital compliance reports automatically with local water authorities

Hydro-Jet Drain Cleaning

Commercial kitchens and manufacturing floor drains accumulate grease, sediment, and production residue. HEP’s trailer-mounted hydro-jet units:

  • Propel 4,000 PSI streams that scour pipe walls without chemicals
  • Restore original diameter in lines up to 18 inches
  • Include camera verification to document results for facility records

Thermal Imaging for Hidden Leaks

Non-invasive infrared scanning detects temperature anomalies behind walls or above ceilings. Benefits include:

  • Identifying concealed pipe sweating prior to drywall damage
  • Locating pump bearing overheating before motor burnout
  • Mapping hot water loop imbalances that waste energy

Emergency Response Capabilities

While preventive care minimizes failures, unforeseen events can still threaten operations. HEP’s rapid response infrastructure keeps critical facilities online.

Rapid Mobilization Protocol

A dedicated dispatch coordinator tracks specialized crews outfitted with:

  • Portable extraction pumps
  • Pipe freezing kits for live line repairs
  • Temporary RPZ backflow devices

Geofencing software routes the closest unit to Decherd addresses, often within minutes of the call.

Temporary Bypass Piping Solutions

For major failures, HEP fabricates flexible bypass lines that:

  • Maintain potable water service during main line reconstruction
  • Provide alternate drainage routes when interceptors are offline
  • Allow production lines to continue operating even while central plumbing infrastructure is under repair

Project Management Methodology

Complex commercial plumbing demands meticulous coordination across trades, schedules, and budgets. HEP’s project management framework rests on proactive communication and lean principles.

Pre-Construction Planning

Early engagement yields better predictability. Planners:

  • Generate pull schedules that sequence tasks to avoid stacking trades in confined spaces
  • Flag long-lead materials and place orders prior to mobilization
  • Conduct constructability reviews alongside structural and electrical partners

Lean Construction Principles

Waste elimination drives down costs and shortens durations. HEP applies:

  • 5S practices to staging areas, ensuring organized tool and material layouts
  • Kanban boards to visualize daily crew tasks and track constraints
  • Just-in-Time delivery sequencing to minimize on-site inventory and theft risk

Closeout Documentation

Turnover packets compiled digitally include:

  • As-built drawings reflecting valve tags, cleanout coordinates, and plumbing chase routes
  • Preventive maintenance checklists specific to installed equipment
  • Manufacturer warranties and cut sheets archived for rapid retrieval

Local Knowledge: Decherd-Specific Considerations

Understanding local infrastructure nuances is critical to a plumbing system’s long-term success.

Water Table and Soil Conditions

Decherd’s moderate water table and clay-loam soils require:

  • Trench dewatering during main line excavations to prevent bedding washout
  • Double-wrap corrosion protection for buried ferrous piping under acidic soil pockets
  • Strategic placement of sump basins near dock pits where infiltration is common

Seasonal Weather Impact

Winter freezes and spring rainstorms pose unique challenges. HEP mitigates risk through:

  • Freeze-proof wall hydrants with integral vacuum breakers
  • Heat-trace systems on exterior backflow preventers
  • Stormwater pump stations sized for localized rainfall intensity curves

Coordination with City Utilities

HEP’s preconstruction team liaises with Decherd Utility Division to secure:

  • Tap approvals for domestic supply and fire service
  • Capacity confirmations for sanitary sewer discharge, especially important for food-processing facilities
  • Permitting for street cuts when tying into existing mains beneath public right-of-way

Training and Workforce Development

At the core of HEP’s craftsmanship is a skilled workforce.

Apprenticeships and Journeyman Programs

New entrants progress through:

  • Four-year, NCCER-aligned classroom curricula covering code, math, and isometric drawing
  • Rotations across rough-in, finish trim, and service divisions to broaden skillsets
  • Mentorship under licensed foremen who log competency sign-offs

Ongoing Certification Courses

Even seasoned plumbers must stay current. HEP funds:

  • ASSE certifications for medical gas, backflow, and hydronic specialties
  • OSHA 30-hour refresher courses every three years
  • Manufacturer factory schools on emerging product lines such as variable speed booster pumps

Culture of Continuous Improvement

Weekly “lessons learned” sessions promote transparency, allowing teams to analyze:

  • Successes in prefab module rollout
  • Hurdles in communication with other trades
  • Ideas for tool innovations or safety gear upgrades

Technology Stack in the Field

Digital tools accelerate decision-making and documentation.

Cloud-Based Project Tracking

Field supervisors update:

  • Daily work reports that sync to the office in real time
  • Photo logs capturing concealed rough-in before drywall closure
  • Punch-list items assigned to responsible parties with due dates

Augmented Reality for Install Verification

With AR headsets, HEP foremen:

  • Overlay 3D BIM models onto live jobsite conditions, verifying hanger positions
  • Identify misaligned sleeves before concrete pour
  • Conduct remote walkthroughs with project managers off-site, reducing travel

Drone-Assisted Site Surveys

On expansive campuses, drones:

  • Map trench routes quickly, producing topographical overlays
  • Inspect rooftop mechanical penetrations without ladders or fall-protection setup
  • Track material laydown zones to improve logistics flow

Energy and Water Audit Services

HEP delivers measurement-based upgrades that pay for themselves.

Benchmarking Consumption

Technicians install data loggers on:

  • Main domestic lines to capture flow rates hourly
  • Hot water return loops to gauge temperature decay
  • Drain discharge points to quantify effluent volumes

Collected data establishes baselines against which improvement measures are evaluated.

ROI Modeling for Upgrades

Financial analysts calculate:

  • Simple payback periods for fixture replacements
  • Net present value of condensing boiler swaps
  • Utility rebate eligibility for high-efficiency appliances

The resulting report arms property managers with clear justifications when seeking capital expenditure approvals.

Plumbing System Components HEP Installs

HEP’s breadth spans from basic fixtures to specialized systems.

Booster Pump Stations

Multi-story structures or high-demand factories rely on variable frequency drive (VFD) booster sets to maintain pressure under simultaneous draws.

Commercial Water Heaters and Boilers

HEP sizes and installs:

  • Condensing water heaters exceeding 95% thermal efficiency
  • Storage tanks with epoxy liners for corrosion resistance
  • Dedicated recirculation pumps with ECM motors for reduced electrical load

Grease Interceptors and Oil-Water Separators

Restaurants and automotive shops avoid drain clogs and environmental fines via:

  • Below-ground fiberglass interceptors accessible from grade
  • Above-ground stainless units for space-constrained kitchens
  • Monitoring sensors that integrate with building management systems to signal service needs

Medical Gas Piping

Healthcare facilities depend on impeccably clean, leak-free gas lines. HEP’s certified installers:

  • Purge and braze with nitrogen flows per NFPA 99
  • Perform standing pressure tests above code minimums
  • Document batch numbers for each copper tube to ensure traceability

Quality Assurance and Testing Procedures

Every joint and fixture must prove its integrity before turnover.

Hydrostatic Pressure Testing

All new water supply lines undergo tests at 1.5 times working pressure for two hours. Data loggers record pressure curves for archive.

Video Pipe Inspection

Cameras snake through sanitary and storm lines from two inches to 24 inches in diameter, verifying:

  • Proper pitch
  • Absence of obstructions
  • Smooth transitions at fittings

Water Purity Sampling

Post-chlorination, technicians pull samples for:

  • Heterotrophic plate count (HPC) analysis
  • Free and total chlorine residual verification
  • Turbidity measurement against facility standards

Case Study: Upgrading a Decherd Manufacturing Plant

A regional manufacturer sought to expand its production floor by 40,000 square feet while keeping existing operations running. HEP’s approach showcased how meticulous planning and modern technology coalesce into measurable results.

Pre-Mobilization Phase

  • BIM coordination revealed over 200 clashes with existing HVAC ductwork, resolved before field crews arrived.
  • Prefabrication of two 80-foot stainless steel process water headers occurred off-site, cutting on-site welding by 60%.

Execution Highlights

  • A temporary bypass fed potable water to occupied sections via overhead piping, eliminating downtime.
  • Real-time digital pressure monitoring flagged a minor gasket defect early, correcting it during a scheduled lunch break rather than prompting after-hours overtime.

Performance Outcomes

  • Substantial completion occurred two weeks ahead of schedule.
  • Flow tests demonstrated a 15% increase in process water delivery efficiency due to optimized loop layout.
  • Subsequent six-month inspections logged zero leaks or unanticipated maintenance calls, validating the up-front design investments.

Areas We Serve

AlcoaAllardtAltamontAndersonvilleApisonAthensBean StationBeersheba SpringsBelvidereBentonBirchwoodBlaineBlountvilleBluff CityBricevilleBristolCalhounCaryvilleCharlestonChattanoogaChurch HillClairfieldClevelandClintonCoalmontCollegedaleCookevilleCopperhillCorrytonCosbyCowanCrab OrchardCrossvilleCumberland GapDandridgeDaytonDecaturDecherdDeer LodgeDelanoDucktownDuffDunlapElizabethtonEloraEnglewoodErwinEstill SpringsEtowahEvensvilleFarragutFayettevilleFlintvilleFountain CityFriendsvilleGatlinburgGeorgetownGrandviewGraysvilleGreenbackGreenevilleGruetli-LaagerGuildHallsHarrimanHarrisonHarrogateHeiskellHelenwoodHillsboroHixsonHuntlandHuntsvilleJacksboroJamestownJasperJefferson CityJellicoJohnson CityJonesboroughKarnsKelsoKingsportKingstonKnoxvilleKodakLa FolletteLake CityLancingLenoir CityLookout MountainLoudonLouisvilleLuttrellLynchburgMadisonvilleManchesterMaryvilleMascotMaynardvilleMcDonaldMcMinnvilleMonteagleMontereyMorristownMountain CityMulberryNew MarketNew TazewellNewcombNewportNiotaNorrisOak RidgeOakdaleOcoeeOld FortOliver SpringsOneidaOoltewahPalmerPelhamPetrosPhiladelphiaPigeon ForgePikevillePioneerPowellRelianceRicevilleRobbinsRockfordRockwoodRogersvilleRutledgeSale CreekSequatchieSeviervilleSewaneeSeymourSharps ChapelShelbyvilleSignal MountainSoddy-DaisySouth PittsburgSpartaSpeedwellSpring CityStrawberry PlainsSunbrightSweetwaterTalbottTazewellTellico PlainsTen MileThorn HillTownsendTracy CityTullahomaTurtletownVonoreWallandWartburgWashburnWhite PineWhitwellWinchesterWinfield
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