Commercial Plumbing

HEP PlumbingCommercial Plumbing

Commercial Plumbing | Plumbing | Charleston

When Charleston businesses need water lines rerouted before a restaurant opening, back-flow devices certified, or a leaking rooftop unit repaired before the morning rush, they call HEP. Our licensed commercial plumbers arrive in fully stocked trucks ready to tackle everything from historic-district repipes to high-pressure jetting for busy hotel kitchens. We understand how every minute of downtime impacts revenue, so we schedule around your hours, provide clear, up-front pricing, and finish the job cleanly—leaving your property as pristine as the Battery at sunrise.

Behind the scenes, HEP pairs local know-how with cutting-edge technology. Thermal imaging finds hidden slab leaks without tearing up tile, GPS-tracked hydro-jetters clear grease-laden lines fast, and digital inspection reports land in your inbox before our truck leaves the lot. Whether you manage a single storefront on King Street or an industrial facility in North Charleston, you get 24/7 emergency response, code-compliant craftsmanship, and the backing of a company that’s kept Lowcountry businesses flowing smoothly for decades. One call, and HEP handles it—so you can get back to handling yours.

What our customers say

Kyler Plumber was super friendly, patient and very helpful!! Told him what I was looking to do and he really listened to what I had to say.. He looked at everything and let me know that I had multiple options and there were better ways to accomplish as little or as much of what I was looking to do!! He spent the time to give me multiple options that all fit into my budget!! I really didnt think my plumbing and remodel was something I was ever gonna be able to afford and thanks to HEP and Kyler I will be able to do this after all!! This will be my 2nd time calling HEP and I will continue to recommend them to people I know!! Thanks to everyone who works there and the way you do business!!
Tisha T. profile photo
Tisha T.
Corbin and Joseph were the best plumbers we have used and I highly recommend this company and them!
Barbara G. profile photo
Barbara G.
Randy from HEP came and cleaned out my septic. What an awesome pro. Arrived on time and he was courteous, knowledgeable and Easy to talk to. If you choose HEP an you should you can rest easy that the job will be done right the first time.
B.A. R. profile photo
B.A. R.
Ruben and the team of plumbers are awesome . Great team.
Denise B. profile photo
Denise B.
These guys were professional, and very helpful. I will be using HEP for all my plumbing needs.
Andrew S. profile photo
Andrew S.
Jce provided great plumbing service very efficient and professional
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Deshawn T.
Been a pleasure working with Commercial Crew Leader, Steven Kelley, on a large sewer replacement job for our residential community! One job down and more to come! Thanks for all your HEP!!
Jennifer M. profile photo
Jennifer M.
Aaron and Preston where awesome. I will definitely use them for all of my plumbing needs in the future.
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Troy T.
Excellent company & very prompt. Klyler, my technician, is a professional. Very skilled and courteous. Highly recommend them for all plumbing needs.
Eddie W. profile photo
Eddie W.
Jonathan and Joe were prompt, professional, and awesome!! Aaron And Shaun did the camera work and they were also prompt, professional, and friendly. I would highly recommend HEP for all of your plumbing needs.
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Franya P.

The Importance of Reliable Commercial Plumbing in Charleston

Charleston’s thriving economy depends on a vast range of businesses—boutique hotels along the peninsula, bustling restaurants on Upper King, industrial plants on the outskirts, and medical centers serving rapidly expanding suburbs. Each facility, regardless of size or sector, relies on robust commercial plumbing to keep operations running smoothly. A single undetected leak, clogged drain, or backflow event can interrupt service, damage inventory, compromise sanitation, and erode brand reputation. Consistent water pressure, properly functioning fixtures, and code-compliant waste disposal are not optional conveniences; they are foundational to daily productivity, employee comfort, and patron safety.

Coastal humidity, occasional flooding, shifting soils, and historic infrastructure introduce distinctive challenges for commercial property owners in Charleston. Pipes may corrode faster, grease traps fill more quickly in high-volume kitchens, and heavy tourist traffic strains restrooms throughout the year. In this environment, partnering with a service provider that understands local conditions is essential. HEP company meets that need with an integrated approach that prioritizes longevity, compliance, and minimal disruption to business activities.

HEP Company: Specialized Expertise for Every Commercial Setting

HEP company’s commercial plumbing division stands out by delivering purpose-built solutions rather than generic fixes. Teams are composed of licensed plumbers, project managers, and field technicians who focus exclusively on commercial and industrial systems. They maintain current knowledge of Charleston’s municipal codes, South Carolina Department of Health & Environmental Control guidelines, and industry-specific directives such as Joint Commission requirements for healthcare or hazard analysis protocols for food processing.

Comprehensive Service Portfolio

HEP company handles all phases of plumbing infrastructure life cycles, including:

  • Conceptual design for new builds
  • Installation of piping, fixtures, and specialized equipment
  • Preventive maintenance tailored to facility schedules
  • Repair, retrofitting, and performance upgrades
  • 24/7 emergency response for critical failures
  • Documentation, testing, and certification for regulatory bodies

Tailored Solutions for Charleston’s Diverse Industries

Downtown hotels need ultra-quiet drainage and aesthetic fixtures to satisfy discerning guests. Breweries require high-capacity supply lines, sanitary stainless-steel piping, and reliable wastewater management. Historic office buildings often contend with narrow service chases and aging cast iron. HEP company evaluates each project’s operational demands, architectural constraints, and future growth plans to craft solutions that integrate seamlessly with existing structures while satisfying rigorous performance benchmarks.

Key Services Offered by HEP’s Commercial Plumbing Division

New Construction Plumbing Design & Installation

From mixed-use developments in West Ashley to state-of-the-art laboratories in North Charleston, new construction projects demand proactive plumbing strategies. HEP company collaborates with architects, civil engineers, and general contractors at early planning stages. Using the latest Building Information Modeling (BIM) software, the team maps optimal pipe routes, fixture placements, and equipment rooms to streamline installation and avoid clashes with HVAC, electrical, and structural elements. This pre-construction coordination shortens build times, contains costs, and enhances long-term serviceability.

Retrofitting & Upgrades for Existing Facilities

Charleston’s architectural charm often hides dated mechanical systems. When business growth increases water consumption or code changes render components obsolete, HEP company implements targeted retrofits. Common upgrade projects include:

  • Converting galvanized steel supply lines to corrosion-resistant copper or PEX
  • Integrating low-flow fixtures without compromising user experience
  • Replacing aging boilers with high-efficiency commercial water heaters
  • Installing sensor-activated valves to reduce accidental flooding

Technicians stage work in phases to preserve day-to-day operations, arranging off-hour shifts when necessary to eliminate downtime.

Preventive Maintenance Programs

Unscheduled shutdowns are costly. To mitigate risk, HEP company designs predictive maintenance schedules based on fixture counts, water quality data, and usage patterns. Services may encompass:

  • Annual water heater flushes to remove scale
  • Quarterly grease trap pumping and inspection
  • Biannual backflow preventer testing and certification
  • Scheduled sewer camera inspections to identify blockages early
  • Regular valve exercises to keep critical shutoffs operational

Digital records capture trend reports that property managers can reference during audits or budgeting exercises.

Emergency Response and Rapid Restoration

Even the best preventive program cannot guarantee immunity from unexpected failures caused by severe storms or accidental damage. HEP company operates a dedicated commercial response unit equipped with powerful extraction pumps, pipe freezing equipment for on-the-spot isolation, and industrial drying systems. Technicians arrive ready to:

  • Locate leaks with acoustic sensors and infrared imaging
  • Deploy trenchless pipe patching to seal breaks below slabs
  • Clear sewer backups using high-pressure hydro jetting
  • Replace failed components with stocked OEM parts to restore service quickly

Drain & Sewer Line Solutions

Commercial drains handle higher volumes of solids, detergents, oils, and chemicals than residential counterparts. HEP company combines mechanical augers, hydro jetting, and enzyme treatments to keep lines clear. For persistent issues, video scoping pinpoints root intrusion, pipe sagging, or buildup within joints. Trenchless technology—cured-in-place pipe (CIPP) liners or pipe bursting—allows repair or replacement without extensive excavation, ideal for landscaped courtyards, busy parking lots, or sensitive historic grounds.

Water Heater Systems for High-Demand Sites

Restaurants, hospitals, and fitness centers require consistent hot water delivery. HEP company sizes and installs commercial-grade tank, tankless, or hybrid systems based on peak flow analysis. Features can include:

  • Redundant heat exchangers to guarantee uptime
  • Digital mixing valves for precise temperature control
  • Recirculation loops to minimize wait times at distant fixtures
  • Scalability modules that expand capacity as demand grows

Backflow Prevention and Cross-Connection Control

Protecting Charleston’s potable water supply is a legal and ethical obligation. HEP company’s certified testers assess risk points where non-potable sources might enter municipal lines. Services cover:

  • Selecting and installing appropriate backflow devices (RPZ, DCVA, PVB)
  • Annual testing to meet city ordinances
  • Filing documentation with local authorities
  • Coordinating remediation where devices fail compliance tests

Grease Management for Food Service Establishments

Commercial kitchens generate substantial amounts of fats, oils, and grease (FOG) that can solidify in sewer lines. HEP company provides holistic grease management:

  • Sizing and installing code-compliant interceptors
  • Setting pumping schedules aligned with production volumes
  • Implementing biological additives that break down residual grease
  • Training staff on proper disposal practices to reduce infractions

Water Conservation Strategies & Sustainable Technologies

Charleston’s coastal ecosystem benefits when businesses reduce water waste. HEP company promotes sustainable plumbing by:

  • Installing WaterSense-certified fixtures
  • Integrating rainwater harvesting for landscape irrigation
  • Designing greywater systems for non-potable reuse
  • Implementing smart leak detection with cloud-based alerts

These measures lower utility expenses and support Corporate Social Responsibility goals without sacrificing performance.

Compliance With Charleston Codes and Regulations

Understanding Local Plumbing Ordinances

Charleston adopts the South Carolina Plumbing Code with region-specific amendments. This includes stipulations on stormwater drainage, flood hazard mitigation, and seismic bracing. HEP company stays current on every revision and integrates requirements into project documentation, ensuring that permitted work passes inspection the first time.

Documentation, Testing, and Certification

Building inspectors and insurance carriers demand accurate records. HEP company delivers:

  • Detailed submittal packages for plan approval
  • Pressure tests, chlorination tests, and bacteriological analysis for new supply lines
  • Grease interceptor sizing calculations and manifest logs
  • As-built drawings reflecting final pipe routing for future reference

Advanced Technology and Materials Used by HEP

Trenchless Pipe Repair Techniques

Excavation can disrupt foot traffic and compromise the structural integrity of historic foundations. HEP company leverages trenchless solutions—CIPP liners, pipe bursting, and epoxy coatings—that rehabilitate or replace pipes from within, reducing surface disturbance. CIPP liners cure in place, forming a seamless, joint-free pipe resistant to tree root intrusion and corrosion.

Digital Diagnostics and Smart Monitoring

Thermal imaging cameras, ultrasonic flow meters, and wireless pressure sensors identify anomalies faster than manual inspection. HEP company installs smart water monitoring systems that send real-time alerts to facility managers when consumption deviates from programmed norms, enabling rapid intervention before costly damage occurs.

Benefits of Partnering With HEP for Commercial Plumbing Projects

Minimizing Downtime and Protecting Revenue

Service interruptions translate into lost reservations, manufacturing delays, or canceled procedures. HEP company’s streamlined scheduling, prefabricated piping assemblies, and off-site staging reduce on-site installation time. When emergencies arise, rapid mobilization restores function quickly, preventing prolonged revenue loss.

Enhancing Asset Longevity

Consistent pressure balancing, proper pipe material selection, and routine maintenance extend system life spans. Facilities save on premature replacements and experience fewer catastrophic failures.

Safeguarding Health and Safety

Code-compliant installation and regular cross-connection control prevent contamination. Reliable hot water delivery and effective waste removal uphold cleanliness standards critical for healthcare, food service, and hospitality sectors.

Supporting Environmental Stewardship

Water conservation initiatives decrease strain on municipal treatment plants and lower carbon footprints. HEP company’s use of recyclable materials and energy-efficient equipment supports ESG reporting metrics.

Industries Served Across the Charleston Region

Hospitality and Lodging

Hotels and resorts count on uninterrupted service. HEP company installs high-recovery water heaters, vacuum waste systems for multi-story structures, and designer fixtures that endure constant use while complementing upscale aesthetics.

Food & Beverage Production

Breweries, distilleries, and food processing facilities benefit from sanitary stainless-steel piping, acid-resistant trench drains, and temperature-controlled water supply loops tailored for critical recipes.

Healthcare Facilities

Hospitals, surgical centers, and assisted living communities require redundant systems, pressure zone isolation, and medical gas integration. HEP company delivers compliant installations that prioritize patient safety and infection control.

Educational Campuses

From campus dormitories to research labs, educational institutions face fluctuating occupancy and strict budgets. HEP company engineers scalable systems that adapt to semester cycles and evolving curricula.

Retail and Mixed-Use Properties

Shopping centers and multifunction complexes combine restaurants, offices, and entertainment venues under one roof. Shared infrastructure demands careful zoning, grease management, and reliable sanitary drainage—areas where HEP company excels.

Industrial and Manufacturing Sites

Production lines may require high-pressure process water, chemical-resistant piping, and emergency eyewash stations. HEP company develops specialized solutions to withstand harsh operating environments and regulatory scrutiny.

The HEP Commercial Plumbing Process

Consultation and Assessment

Every engagement begins with a site visit and stakeholder interview. Technicians perform flow rate measurements, inspect existing installations, and review building plans. Needs are prioritized based on operational impact, compliance, and ROI.

Design and Engineering Collaboration

Using CAD and BIM, HEP company models proposed systems, runs hydraulic simulations, and selects materials that balance performance with budget. Early coordination prevents costly mid-project change orders.

Project Management and Scheduling

Dedicated project managers oversee procurement, logistics, and communication with other trades. Detailed Gantt charts align milestones with the general contractor’s timeline, ensuring plumbing activities integrate seamlessly with framing, electrical, and finishing work.

Quality Assurance and Final Inspection

HEP company follows a multi-level QA protocol including pressure testing, camera verification of closed walls, and fixture functionality checks. Documentation packets accompany every job for smooth municipal sign-off.

Ongoing Support and Performance Tracking

Post-installation, facilities receive tailored maintenance plans and optional remote monitoring. Quarterly visits track system health, adjust preventive schedules, and recommend improvements as building usage evolves.

In Charleston’s competitive business environment, robust plumbing infrastructure forms the backbone of daily operations. HEP company delivers specialized commercial plumbing services that keep water flowing, drains clear, and facilities compliant, enabling local enterprises to focus on growth and customer satisfaction.

Areas We Serve

AlcoaAllardtAltamontAndersonvilleApisonAthensBean StationBeersheba SpringsBelvidereBentonBirchwoodBlaineBlountvilleBluff CityBricevilleBristolCalhounCaryvilleCharlestonChattanoogaChurch HillClairfieldClevelandClintonCoalmontCollegedaleCookevilleCopperhillCorrytonCosbyCowanCrab OrchardCrossvilleCumberland GapDandridgeDaytonDecaturDecherdDeer LodgeDelanoDucktownDuffDunlapElizabethtonEloraEnglewoodErwinEstill SpringsEtowahEvensvilleFarragutFayettevilleFlintvilleFountain CityFriendsvilleGatlinburgGeorgetownGrandviewGraysvilleGreenbackGreenevilleGruetli-LaagerGuildHallsHarrimanHarrisonHarrogateHeiskellHelenwoodHillsboroHixsonHuntlandHuntsvilleJacksboroJamestownJasperJefferson CityJellicoJohnson CityJonesboroughKarnsKelsoKingsportKingstonKnoxvilleKodakLa FolletteLake CityLancingLenoir CityLookout MountainLoudonLouisvilleLuttrellLynchburgMadisonvilleManchesterMaryvilleMascotMaynardvilleMcDonaldMcMinnvilleMonteagleMontereyMorristownMountain CityMulberryNew MarketNew TazewellNewcombNewportNiotaNorrisOak RidgeOakdaleOcoeeOld FortOliver SpringsOneidaOoltewahPalmerPelhamPetrosPhiladelphiaPigeon ForgePikevillePioneerPowellRelianceRicevilleRobbinsRockfordRockwoodRogersvilleRutledgeSale CreekSequatchieSeviervilleSewaneeSeymourSharps ChapelShelbyvilleSignal MountainSoddy-DaisySouth PittsburgSpartaSpeedwellSpring CityStrawberry PlainsSunbrightSweetwaterTalbottTazewellTellico PlainsTen MileThorn HillTownsendTracy CityTullahomaTurtletownVonoreWallandWartburgWashburnWhite PineWhitwellWinchesterWinfield
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