Digital Inspection Reports
Digital Inspection Reports | Commercial Plumbing | Plumbing | Charleston
HEP brings clarity and confidence to Charleston businesses with cutting-edge digital inspection reports that put every pipe, valve, and backflow device at your fingertips. Within hours of our on-site visit, you receive a secure link to high-resolution photos, annotated videos, and an easy-to-read checklist that highlights immediate concerns, upcoming maintenance, and budget-saving recommendations—all shareable with your facilities team or insurance carrier in a single click. No more flipping through binders or deciphering handwriting; every detail is timestamped, geo-tagged, and archived in the cloud for effortless access whenever you need it.
Whether you run a waterfront restaurant on East Bay Street or manage an industrial park in North Charleston, our licensed technicians understand Lowcountry codes, humidity challenges, and salt-air corrosion better than anyone. Pairing local expertise with award-winning customer care, we streamline compliance audits, prevent costly shutdowns, and keep your operation flowing smoothly. Discover how transparent, tech-driven insight can redefine commercial plumbing for your business—schedule your digital inspection with HEP today.
FAQs
What information is included in your digital commercial plumbing inspection report?
Each report contains high-resolution photos and videos, annotated schematics of the plumbing layout, condition ratings for every visible component, code-compliance notes specific to Charleston and South Carolina regulations, a list of priority repairs, cost estimates, and recommended maintenance schedules. All findings are time-stamped and geo-tagged so you can trace exactly where issues were observed.
How quickly will I receive the digital report after the inspection is completed?
For most Charleston commercial properties you will receive a share-ready PDF and an online portal link within 24 hours of the on-site inspection. Emergency or same-day turnaround is available for an additional fee and must be scheduled in advance. Larger facilities (over 100,000 sq. ft.) may require an extra business day for data processing.
Are your reports recognized by local code officials, insurers, and lenders?
Yes. Our templates are built around the 2021 South Carolina Plumbing Code as adopted by the City of Charleston. Each report carries the license number and digital signature of a South-Carolina-licensed Master Plumber. This format is routinely accepted by Charleston’s Building Inspections Division, major commercial insurers, and most regional banks for loan underwriting and risk assessment.
How do digital inspection reports help with preventative maintenance and budgeting?
Because the report scores every component on a 1–5 condition scale and projects remaining service life, facility managers can create data-driven maintenance plans rather than reacting to emergencies. The built-in cost estimator allows you to compare immediate repair expenses with long-term replacement costs so you can prioritize work that delivers the best ROI.
In what formats are the reports delivered and how long do you store the data?
You will receive the report as a password-protected PDF, an interactive HTML dashboard, and a CSV file for integration with CMMS or BIM platforms. We archive all media—photos, videos, sensor logs, and final reports—for seven years on encrypted AWS servers located in the U.S. You can request free re-downloads at any time during that period.
Will the inspection disrupt my business operations?
Minimal disruption is our goal. Most inspections are performed during normal hours with no need to shut down water service. Where pipe scoping or backflow testing requires temporary isolation, we coordinate with your facilities team to schedule work during low-occupancy periods or after hours. All technicians are OSHA-certified and follow Charleston Fire Department egress and safety guidelines to ensure your staff and customers remain safe throughout the process.