Commercial Plumbing

HEP PlumbingCommercial Plumbing

Commercial Plumbing | Plumbing | Decatur

From bustling restaurants on 2nd Avenue to growing industrial parks along the Beltline, Decatur businesses rely on HEP to keep water moving, temperatures balanced, and operations running without a hitch. Our licensed commercial plumbers arrive with fully stocked trucks, state-of-the-art leak-detection tech, and a can-do attitude that respects your schedule and bottom line. Whether you need a tenant-finish build-out, backflow prevention testing, or a midnight repair that can’t wait until morning, we’re on call 24/7—ready to solve the problem and keep your doors open.

HEP’s reputation has been built one jobsite at a time through transparent estimates, meticulous code compliance, and an unwavering commitment to safety. From hospitals that demand sterilized systems to warehouses that depend on robust fire suppression, we design, install, and maintain plumbing solutions that stand up to Decatur’s toughest demands. Partner with us, and discover how smoothly your business can flow when you’ve got a commercial plumbing team that treats every pipe, valve, and gasket like it’s mission-critical.

What our customers say

Josh has been out to our house several times and always does s great job. Definitely our go to for all things plumbing related ! Great service at a great price !
A M. profile photo
A M.
Preston with HEP Knoxville just left my house after spending over an HOUR checking out my septic, explaining things to me in detail, talking about solutions, quoting me a GREAT price and making me feel like I am in safe, capable and professional hands!!! Can’t give enough stars to HEP! Only suggestion? Maybe a small raise for Preston? He’s a really good representative for your company! He was just really really thorough and helpful, and I felt really confident about his ability and decisions.
Nancy E. profile photo
Nancy E.
Dalton and Deante were beyond awesome. They quickly assessed the most efficient process to replace our clogged drain pipe. We are an apartment complex and they understood the sense of urgency in order to keep our residence inconvenience to a minimum. When HEP is on the way you will be in great hands with D &D.
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CDL
Tim White is the best for plumbing inspection. Curious, caring, thorough and on time. Great experience! Would highly recommend.
Kathryn C. profile photo
Kathryn C.
Todd farmer did a amazing job today at my house. I recommend Todd for any plumbing work. Thank you for your service
Joslyn S. profile photo
Joslyn S.
Brett Nicely was such a help with getting us a quote on the plumbing for our house build. He was quick to come out to the site and willing to help us find all of the numbers we needed. Great to work with!
Isabel S. profile photo
Isabel S.
Josh Simms from HEP provided excellent service. He was punctual, professional, and got the job done right. Everything was completed as expected, and his work was top-notch. I would absolutely recommend Josh and HEP to anyone needing a reliable plumber.
Matt W. profile photo
Matt W.
Very prompt, professional, and knowledgeable. They were recommended by me to a neighbor and I would happily recommend them to anyone who needs some plumbing work done.
Jake C. profile photo
Jake C.
Brett Nicely performed my annnual plumbing service for my residence and multiple rental properties. He was very knowledgeable, extremely courteous, friendly and went the extra mile to answer all my questions. A great experience, I highly recommend Brett from HEP!
Pascale W. profile photo
Pascale W.
Amanda was super! Everything is back to normal. HEP has become my go-to plumber!!
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Nancy B.

Comprehensive Commercial Plumbing Services in Decatur

Decatur’s business community is diverse, ranging from historic downtown retail storefronts to sprawling industrial parks on the city’s outskirts. Each property type faces distinct plumbing challenges, yet all rely on uninterrupted water supply, proper waste removal, and code-compliant fixtures to serve customers, tenants, and employees. HEP delivers a versatile portfolio of commercial plumbing solutions that align with the technical, regulatory, and operational demands of buildings throughout the city and its surrounding metro area.

Core Service Categories Offered by HEP

  • New construction rough-in, top-out, and finish plumbing
  • Renovation and tenant improvement retrofits
  • Preventive maintenance agreements and scheduled inspections
  • 24/7 emergency leak isolation and repair
  • Water heater, boiler, and heat exchanger installation
  • Comprehensive drain cleaning and hydro-jetting
  • Backflow device testing, certification, and replacement
  • Grease trap sizing, installation, cleaning, and recordkeeping
  • Sewer camera inspections and trenchless pipe rehabilitation
  • Smart plumbing integration with building automation systems

By covering every phase—from initial design consultation through long-term maintenance—HEP provides a single, accountable partner for facility managers who prefer streamlined workflows and consistent workmanship.

New Construction and Remodel Expertise

Commercial construction projects in Decatur operate under strict timelines to avoid delays that could impact occupancy permits or revenue generation. HEP’s dedicated new-build division coordinates with general contractors, architects, and other trades to ensure plumbing milestones align with critical path schedules.

Pre-Construction Planning Advantages

  • Value engineering to optimize pipe routing and fixture selections
  • Material submittals that meet Decatur’s local amendments to the International Plumbing Code
  • Detailed installation drawings compatible with BIM coordination models
  • Early procurement of long-lead specialty valves, thermostatic mixing assemblies, and custom stainless components

During remodels, HEP’s technicians employ traceable pipe mapping and non-invasive exploratory tools to minimize demolition. This approach helps property owners maintain partial operations, an advantage for restaurants, medical clinics, and retail stores that cannot afford complete closure during upgrades.

Preventive Maintenance Strategies

Reactive repairs may stop immediate damage, but they rarely address the root causes that lead to recurring downtime. HEP partners with facility teams to develop systematic inspection protocols that catch wear patterns before they trigger a business interruption.

Components Included in Routine Service Packages

  • Visual inspection of exposed supply and return lines for corrosion or mechanical stress
  • Thermal imaging of hot-water recirculation loops to confirm balanced flows
  • Ultrasonic flow metering at strategic taps to identify consumption anomalies
  • Water pressure logging over a 30-day cycle to detect pressure spikes or steady drops
  • Scheduled cleaning or media replacement for water filtration and treatment systems

Facility managers receive a digital report after each visit, complete with annotated photographs, recommended remediation timelines, and an executive summary that supports capital budgeting decisions.

Emergency Response and Rapid Repair

Even the most robust maintenance plan cannot prevent every unexpected failure. A ruptured high-pressure line, flooded equipment room, or sewer backup demands swift professional intervention to safeguard inventory, equipment, and health standards.

Rapid Response Tools Carried in HEP Service Vehicles

  • Portable pipe freezing kits that allow valve installation without building-wide shutdown
  • Inflatable drain plugs for quick containment of sanitary and storm lines
  • Press-fit copper, PEX, and stainless repair fittings to reduce open-flame work in occupied spaces
  • Battery-powered press tools and PEX expansion systems for accelerated joint creation
  • Industrial wet vacuums and dehumidifiers to stabilize indoor humidity before mold can develop

HEP’s on-call teams coordinate with building security to secure access, isolate utilities, and document conditions for insurance reporting.

Drain Cleaning and Hydro-Jetting

Decatur’s seasonal pollen blooms and heavy clay soils increase sediment load in roof drains, area drains, and sanitary lines. Restaurants, bars, and institutional kitchens add to the burden with fats, oils, and grease discharges. HEP’s drain services restore flow and safeguard pipe integrity without relying on corrosive chemicals.

Mechanical and High-Pressure Methods Utilized

  • Cable augers ranging from 3⁄8-inch to 13⁄16-inch for various pipe diameters
  • Sectional rooter machines fitted with cutting heads that slice through invasive roots near clay joints
  • Hydro-jet rigs delivering 4,000 PSI at 18 gallons per minute to scour pipe walls
  • Mini-jet systems for 1 ½-inch branch lines in restrooms and break rooms
  • Onboard cameras integrated with hydrovac nozzles for real-time inspection during jetting

Post-service, technicians capture footage that verifies line condition and recommends structural rehabilitation if cracks, offsets, or bellies appear.

Fixture Retrofitting and Water Efficiency Upgrades

Commercial restrooms are prime candidates for resource savings and user comfort improvements. HEP advises on fixture selections that satisfy ADA accessibility standards while reducing water consumption.

Common Retrofit Targets

  • One-pint ultra-high-efficiency urinals
  • 0.125-gallon metering faucets in public lavatories
  • Dual-flush toilet systems with mechanical override for reliability
  • Sensor-activated flush valves calibrated for Decatur’s municipal water pressure
  • Bottle-filling station conversions on existing drinking fountains

Building owners often qualify for municipal or utility rebates when documenting fixture upgrades—documentation that HEP provides as part of its project closeout package.

Water Heater and Boiler Solutions

From small point-of-use units in break rooms to large centralized steam generators in hospitals, water heating equipment represents a critical operational asset. An undersized or poorly maintained system can impede workflow, reduce sanitation effectiveness, and inflate energy costs.

Equipment Categories Serviced by HEP

  • High-efficiency condensing tankless units for quick-serve restaurants
  • Storage-type commercial gas heaters up to 1,000,000 BTU input
  • Duplex boiler plants with lead-lag sequencing for redundancy in hotels
  • Indirect water heaters paired with building hydronic loops
  • Solar thermal pre-heat arrays integrated with existing systems

HEP offers annual burner combustion analyses, descaling of heat exchangers, and recalibration of temperature and pressure relief valves to meet code and manufacturer specifications.

Backflow Prevention and Cross-Connection Control

Decatur’s Water Services Division mandates annual testing of devices that protect the public water supply from contamination. HEP’s certified testers maintain a detailed database of due dates, test results, and device locations so property managers stay compliant.

Backflow Devices Frequently Installed and Serviced

  • Reduced-pressure principle assemblies on main domestic feeds
  • Double check detector assemblies on fire sprinkler supply lines
  • Pressure vacuum breakers on irrigation zones
  • Spill-resistant vacuum breakers for laboratory sinks
  • Hose bibb vacuum breakers in maintenance closets

Digital test reports are submitted through the city’s online portal, and copies are stored in HEP’s cloud dashboard for easy access during audits.

Sewer Line Inspection and Trenchless Rehabilitation

Excavation can disrupt parking lots, landscaping, and pedestrian traffic. HEP offers trenchless repair technologies that extend pipe life with minimal surface impact.

Primary Rehabilitation Techniques

  • Cured-in-place pipe (CIPP) liners for diameters from 2- to 24-inch
  • Pipe bursting systems that fracture brittle clay or cast iron while pulling in new HDPE
  • Point repair fiberglass sleeves that target isolated defects
  • Spiral wound liners for rectangular or non-standard profiles

Each option is selected based on structural condition, depth, flow capacity, and budget, ensuring a tailored solution for every property.

Grease Trap Management for Food Service Establishments

Decatur’s environmental ordinances require commercial kitchens to maintain grease management systems capable of capturing FOG (fats, oils, grease) before they enter the sanitary sewer. Failure to comply can trigger citations and forced service interruptions.

Full-Lifecycle Grease Program Provided by HEP

  • Correct sizing calculations using formulas set by local plumbing code
  • Supply and installation of above-ground or in-ground interceptors up to 10,000 gallons
  • Scheduled pump-out and waste manifest generation for regulatory documentation
  • Baffle, gasket, and cover replacement during routine maintenance
  • Enzyme and bacteria dosing systems calibrated to flow rates for continuous treatment

By centralizing these tasks, kitchen managers avoid the administrative burden of juggling multiple vendors.

Industrial Plumbing Solutions for Manufacturing Facilities

Manufacturing plants in Decatur’s industrial corridors rely on specialized piping networks that carry more than potable water. HEP designs and maintains process water lines, compressed air loops, and chemical conveyance systems that meet stringent safety standards.

Industrial Applications Addressed

  • Stainless steel piping for deionized or reverse-osmosis water in electronics production
  • Schedule 80 PVC and CPVC for caustic or acidic solutions
  • Black iron compressed air branches equipped with automatic condensate drains
  • High-pressure steam distribution lines to autoclaves, kilns, and presses
  • Closed-loop cooling water systems tied to rooftop evaporative condensers

HEP’s welders hold ASME and AWS certifications, ensuring joint integrity in high-stress environments.

Medical Facility and Healthcare Compliance

Hospitals, outpatient clinics, and medical office buildings must meet the joint requirements of the International Plumbing Code, NFPA 99, and state health department regulations. HEP understands these layers and delivers plumbing infrastructures that support patient safety and infection control.

Critical Considerations in Healthcare Plumbing

  • Copper silver ionization systems for Legionella mitigation in domestic hot water
  • Vacuum and compressed gas piping installed under strict leak-rate thresholds
  • Thermostatic mixing valves tuned to anti-scald and microbial growth prevention standards
  • Redundant pump sets for critical water circulation loops
  • Medically approved fixtures with laminar flow outlets to reduce aerosolization

Documentation is created to satisfy regulatory inspections and complement internal infection control policies.

Educational Campuses and Dorm Infrastructure

Schools and universities present unique usage patterns, with high peak demand during class changes, sporting events, and residence hall move-ins. HEP designs resilient systems that withstand abrupt surges without compromising water temperature or pressure.

Typical Campus-Wide Plumbing Services

  • High-capacity water heaters linked to building management software for demand forecasting
  • Automatic flushing valve programming during low-occupancy periods to maintain water quality
  • Isolation valves at each residence hall floor to limit service disruptions during repairs
  • Greywater recovery for athletic field irrigation
  • Acid waste systems in science laboratories equipped with neutralization tanks

HEP’s project managers coordinate scheduling around academic calendars to minimize classroom disruptions.

Multi-Family Property Plumbing Management

Apartment communities and condominiums represent a blend of residential comfort and commercial-scale infrastructure. Plumbing failures can affect dozens of tenants simultaneously, making preventive measures essential.

Property Manager Benefits

  • Stack-by-stack drain and vent assessments to identify systemic flaws
  • Domestic recirculation balancing that eliminates “hot-cold-hot” shower swings
  • Annual water heater flue checks to mitigate combustion safety issues
  • Centralized valve tagging for rapid unit isolation during leaks
  • Resident education on proper disposal practices to reduce clogs

HUD and insurance compliance documentation is provided where applicable, protecting owners and tenants alike.

Hospitality and Hotel Plumbing Requirements

Guests judge hotels by room cleanliness, hot shower availability, and reliable restroom fixtures. Any plumbing malfunction can lead to negative experiences and lost revenue.

Hotel-Specific Services Offered

  • High recovery rate water heater systems sized for back-to-back occupancy spikes
  • Water softening equipment to reduce scale in ice machines, coffee stations, and laundry units
  • Sound-attenuated drainage design to maintain quiet conditions in guest rooms
  • Low-flow showerheads and aerators that achieve sustainability goals without sacrificing comfort
  • Ice bin drain line sanitization to meet health standards

HEP coordinates discreet service interventions that respect guest privacy and maintain brand reputation.

High-Rise Office Building Challenges

Vertical construction introduces pressure fluctuations, thermal expansion, and longer fixture branch lines. HEP’s familiarity with booster pump sizing and pressure zone management keeps water moving efficiently across multiple floors.

High-Rise Plumbing Focus Areas

  • Variable speed booster pump systems with soft start to prevent water hammer
  • Hydro-pneumatic tanks for pressure stabilization during load swings
  • Expansion tanks and loops that absorb thermal shifts in closed hot-water systems
  • Central vacuum waste systems for food courts and break rooms
  • Remote monitoring of pressure transducers to detect out-of-range conditions

Having a single partner manage these details simplifies compliance with local high-rise ordinances.

Stormwater Management and Sump Pump Systems

Decatur experiences periodic heavy rainfall events, leading to potential basement flooding in commercial structures. HEP designs stormwater systems that protect property and comply with municipal discharge regulations.

System Components Serviced

  • Roof drain bodies with primary and overflow leaders sized for 100-year rainfall curves
  • Retention and detention tanks per municipal code for flow attenuation
  • Duplex sump pump assemblies with alternators and high-water alarms
  • Check valves rated for high head pressures
  • Back-up power solutions, including battery packs and natural gas generators

Maintenance includes debris screen cleaning and float switch testing to ensure pumps activate as designed.

Specialized Piping Materials and Joining Methods

Different applications call for different pipe materials, each with distinct installation and maintenance requirements. HEP’s workforce is trained in a variety of joining technologies that accommodate the broad spectrum of commercial projects in Decatur.

Material Expertise

  • Copper tube in Types L and K, joined with solder, braze, or press fittings
  • PEX-A and PEX-C with ASTM F1960 expansion or F1807 crimp systems
  • Ductile iron with mechanical joints for fire suppression mains
  • Chlorinated polyvinyl chloride (CPVC) for hydronic applications up to 180°F
  • Stainless steel 304/316 welded or pressed for sanitary and food-grade systems

Proper material choice reduces maintenance costs and extends system life cycles.

Plumbing’s Role in LEED and Sustainability Initiatives

Many developers pursue LEED certification to showcase environmental stewardship. HEP integrates efficient water technologies that contribute valuable points toward certification.

Contributing Strategies

  • Submetering and measurement devices that track indoor and outdoor usage
  • Greywater and rainwater harvesting for non-potable applications
  • Low or no-flush fixtures that reduce baseline water use
  • Insulation of hot-water supply and return lines to decrease standby losses
  • Commissioning plans that verify design intent and operational performance

By adopting these best practices, buildings lower utility bills while satisfying corporate social responsibility targets.

Site Safety and Risk Management

HEP maintains an uncompromising safety culture, recognizing that plumbing tasks frequently involve confined spaces, elevated work, and pressurized systems.

Safety Protocols Enforced

  • Job hazard analysis completed before mobilization
  • Lockout/tagout procedures for all utility isolations
  • Confined space permitting and gas detection for manhole and vault work
  • Hot-work permits when soldering or welding in occupied spaces
  • Daily toolbox talks that review site-specific hazards

A dedicated safety officer performs random audits, and results are shared with project stakeholders to maintain transparency.

Scheduling and Project Management

Commercial tenants operate on tight timetables, and delays can ripple through entire operational plans. HEP employs cloud-based project management software that synchronizes field activities with procurement and submittal schedules.

Scheduling Features Benefiting Clients

  • Real-time Gantt charts accessible from desktop or mobile devices
  • Automated notifications when milestones are completed or altered
  • Integration with equipment supplier portals for live shipping updates
  • Punch list tracking with photographic evidence of item closure
  • Digital document repository for submittals, RFIs, and change orders

Effective scheduling minimizes conflicts and keeps stakeholders informed at every stage.

Regulatory Compliance and Permitting

Navigating Decatur’s permit process and state plumbing statutes can be complex. HEP handles application preparation, plan review coordination, and final inspection scheduling.

Compliance Highlights

  • Sealed engineering calculations for water supply demand and drainage load
  • Backflow assembly registration in the city’s compliance database
  • Stormwater discharge documentation for Department of Environmental Quality
  • Fire marshal approval for plumbing penetrations through rated assemblies
  • As-built drawings submitted to building officials within statutory timelines

This attention to procedural detail ensures projects progress without preventable administrative delays.

Water Quality Testing and Treatment Solutions

Decatur’s municipal supply consistently meets regulatory thresholds, yet localized issues such as aging building plumbing and seasonal turbidity events can still affect on-site water quality. HEP performs comprehensive sampling and analysis to uncover hidden contaminants—including lead, copper, and microbial colonies—that may originate within premise plumbing rather than the main distribution grid.

Treatment Methods Implemented by HEP

  • Point-of-entry filtration systems using multi-media beds to reduce sediment load
  • Reverse osmosis units for high-purity process requirements in electronics assembly
  • Ultraviolet disinfection chambers that deactivate bacteria without chemical additives
  • Scale-inhibiting chemical feeders to protect water heaters and steam generators

By treating water at the optimal point in the distribution loop, businesses gain longer equipment life, improved product consistency, and safer employee conditions.

Integration with Building Automation Systems

Modern commercial facilities in Decatur increasingly adopt integrated control platforms to optimize energy, security, and environmental performance. Plumbing components are no exception. HEP configures smart valves, flow sensors, and leak detectors that communicate with a building’s centralized automation network via BACnet or Modbus protocols.

Advantages of Smart Plumbing Integration

  • Real-time flow analytics enable predictive maintenance scheduling
  • Automated shut-off valves isolate leaks within seconds, limiting water damage
  • Data dashboards reveal consumption trends to support corporate sustainability reporting
  • Remote alerts empower facility managers to respond promptly, even outside normal operating hours

HEP collaborates with mechanical, electrical, and IT teams during design reviews to ensure seamless interoperability, secure data transmission, and robust fail-safe mechanisms.

Partnering with HEP for Long-Term Infrastructure Reliability

Decatur’s commercial buildings form the economic backbone of the community, and dependable plumbing systems keep these facilities operating at peak capacity. Whether tackling a time-sensitive emergency, orchestrating a campus-wide capital upgrade, or implementing cutting-edge water conservation technologies, HEP provides the depth of expertise and breadth of services necessary to support every stage in a building’s lifecycle.

Key Takeaways from HEP’s Service Philosophy

  • Emphasis on proactive maintenance to avoid costly downtime
  • Investment in specialized equipment that accelerates troubleshooting and repair
  • Commitment to upholding Decatur’s regulatory standards and environmental goals
  • Continual workforce training to master emerging plumbing technologies
  • Transparent project management practices that foster trust and efficiency

Choosing HEP means partnering with a commercial plumbing specialist attuned to Decatur’s unique building inventory, climate considerations, and regulatory environment—delivering solutions that safeguard health, preserve property, and enhance operational resilience.

Areas We Serve

AlcoaAllardtAltamontAndersonvilleApisonAthensBean StationBeersheba SpringsBelvidereBentonBirchwoodBlaineBlountvilleBluff CityBricevilleBristolCalhounCaryvilleCharlestonChattanoogaChurch HillClairfieldClevelandClintonCoalmontCollegedaleCookevilleCopperhillCorrytonCosbyCowanCrab OrchardCrossvilleCumberland GapDandridgeDaytonDecaturDecherdDeer LodgeDelanoDucktownDuffDunlapElizabethtonEloraEnglewoodErwinEstill SpringsEtowahEvensvilleFarragutFayettevilleFlintvilleFountain CityFriendsvilleGatlinburgGeorgetownGrandviewGraysvilleGreenbackGreenevilleGruetli-LaagerGuildHallsHarrimanHarrisonHarrogateHeiskellHelenwoodHillsboroHixsonHuntlandHuntsvilleJacksboroJamestownJasperJefferson CityJellicoJohnson CityJonesboroughKarnsKelsoKingsportKingstonKnoxvilleKodakLa FolletteLake CityLancingLenoir CityLookout MountainLoudonLouisvilleLuttrellLynchburgMadisonvilleManchesterMaryvilleMascotMaynardvilleMcDonaldMcMinnvilleMonteagleMontereyMorristownMountain CityMulberryNew MarketNew TazewellNewcombNewportNiotaNorrisOak RidgeOakdaleOcoeeOld FortOliver SpringsOneidaOoltewahPalmerPelhamPetrosPhiladelphiaPigeon ForgePikevillePioneerPowellRelianceRicevilleRobbinsRockfordRockwoodRogersvilleRutledgeSale CreekSequatchieSeviervilleSewaneeSeymourSharps ChapelShelbyvilleSignal MountainSoddy-DaisySouth PittsburgSpartaSpeedwellSpring CityStrawberry PlainsSunbrightSweetwaterTalbottTazewellTellico PlainsTen MileThorn HillTownsendTracy CityTullahomaTurtletownVonoreWallandWartburgWashburnWhite PineWhitwellWinchesterWinfield
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