Preventive Service Plans
Preventive Service Plans | Commercial Plumbing | Plumbing | Reliance
When you manage a facility in Reliance, unexpected leaks, slow drains, or water-pressure surprises can derail productivity and budgets in a hurry. HEP’s preventive service plans are designed to keep everything flowing smoothly, giving you 24/7 peace of mind through scheduled inspections, priority response, and detailed reporting. Our licensed technicians track wear on valves, backflow devices, water heaters, and sewer lines, spotting issues before they interrupt your operations or violate local codes.
Choosing our commercial plumbing plan means predictable costs, smarter maintenance cycles, and a partner who learns your building’s unique needs over time. From high-capacity kitchens to multi-story office restrooms, we calibrate solutions that extend equipment life and conserve water—so you can focus on business, not burst pipes. Let HEP show you how proactive service today can save capital tomorrow.
FAQs
What is the Reliance Commercial Plumbing Preventive Service Plan?
It is an ongoing maintenance program designed specifically for commercial facilities. Our licensed plumbers perform scheduled inspections, testing, and tune-ups on all critical water and drainage systems to keep them operating safely and efficiently. The goal is to identify small issues before they turn into disruptive, costly emergencies, while extending the life of your plumbing infrastructure.
Which plumbing components are covered under the plan?
The plan can be tailored to your building but typically includes domestic water lines, backflow prevention devices, water heaters and boilers, roof drains, sump and sewage ejector pumps, fixtures (toilets, urinals, faucets), grease interceptors, and visible sanitary and storm piping. We document every asset, track its condition, and provide recommendations for repair or replacement when necessary.
How often will a Reliance plumber visit my facility?
Most customers choose quarterly visits, but we can schedule monthly, bi-annual, or annual service depending on the complexity of your system, local code requirements, and your operational hours. Before the contract starts, we perform a site assessment and propose a frequency that balances risk reduction with budget.
Will a preventive service plan really save my business money?
Yes. Proactive maintenance typically reduces emergency repair costs by 30–50 %, lowers water and energy bills through improved system efficiency, and helps you avoid revenue-sapping shutdowns. In addition, consistent documentation can support insurance claims and budget planning for future capital replacements.
Does the plan include 24/7 emergency response and priority scheduling?
Absolutely. Members receive a dedicated phone line for emergency dispatch, guaranteed response times (often within two hours for critical leaks or blockages), and priority service status during peak demand periods. While regular maintenance minimizes emergencies, you have the peace of mind that expert help is always available.
How do I enroll, and can the plan be customized to my building’s needs?
Enrollment is simple: request a free site survey through our online form or by calling our commercial services team. We’ll evaluate your plumbing systems, discuss operational concerns, and create a customized proposal outlining covered equipment, visit frequency, and pricing. Once approved, we schedule the first maintenance visit at a time that least disrupts your business, and you can adjust coverage at any renewal point.