- HEP Plumbing
- Certified Technicians

Certified Technicians
Certified Technicians | Tankless Water Heater Install | Plumbing | Robbins
When Robbins homeowners decide it’s time for a tankless water heater install, they turn to HEP’s certified plumbing technicians for craftsmanship that never cuts corners. Our factory-trained team evaluates your home’s water-usage patterns, removes the bulky old tank, and fits a sleek, energy-efficient unit that delivers endless hot water on demand. We handle permits, gas or electric hookups, and haul-away, so you enjoy a seamless upgrade without lifting a finger.
From the first phone call to the final system check, you’ll feel the HEP difference: punctual arrivals, shoe covers in every room, transparent pricing, and a satisfaction guarantee backed by decades of local experience. Lower utility bills, reclaim closet space, and gain peace of mind knowing your new heater was installed by Robbins’ most trusted pros. Schedule today and discover why neighbors say, “Call HEP, we’ll take it from here!”
FAQs
What advantages does a tankless water heater offer over a traditional storage tank model?
Tankless systems heat water on demand, so you never run out of hot water. They typically cut energy use by 25–40 %, take up far less space, and have life expectancies of 20+ years—almost twice that of a conventional tank. In Robbins, where utility costs can fluctuate seasonally, the energy savings alone often cover the higher upfront price within a few years.
How long does a professional tankless water heater installation usually take in Robbins?
For most single-family homes, our certified technicians complete the job in 4–6 hours. This includes removing the old tank, upgrading gas or electrical lines if required, mounting the new unit, venting it per Illinois/North Carolina Mechanical Code (Robbins adopts these codes), testing for leaks, and showing you how to operate the digital controls.
Will I need permits or inspections for a tankless installation in Robbins?
Yes. The Robbins Building Department requires a mechanical permit for any water-heating equipment replacement or new installation. After we file the permit on your behalf, a city inspector will make a quick visit (usually the next business day) to verify proper gas line sizing, vent clearance, and combustion air. All permit fees are included in our quoted price, and we schedule the inspection for you.
How do I know what size (GPM) tankless unit my household needs?
Sizing depends on the total flow rate of fixtures you may run simultaneously and the groundwater temperature in Robbins. We calculate peak demand—e.g., a shower (2.5 GPM) plus a dishwasher (1.5 GPM) equals 4 GPM—and factor winter inlet water temperatures of about 50 °F. Most three-bedroom homes land in the 7–9 GPM range. During your free estimate, our technician performs this math and recommends the right BTU and GPM rating so you always have hot water without overspending on a larger unit.
Are your technicians licensed and insured to perform tankless water heater work?
Absolutely. Every installer holds an Illinois/North Carolina state plumbing license, manufacturer certification (Navien, Rinnai, Noritz, etc.), and OSHA safety training. We carry $2 million in liability insurance and workers’ compensation, so you’re fully protected throughout the project.
What maintenance does a tankless water heater require, and can you handle it?
To keep the warranty valid, manufacturers advise an annual service: flushing the heat exchanger with food-grade vinegar to remove mineral scale, inspecting the burner, and cleaning the inlet screen filter. Hard water in Robbins makes this yearly flush especially important. We offer a low-cost service plan that includes the flush, a full safety check, and priority scheduling, so your unit stays efficient and problem-free.