- HEP Plumbing
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Licensed Plumbers
Licensed Plumbers | Tankless Water Heater Install | Plumbing | Pigeon Forge
Imagine stepping into a steaming shower on a crisp Smoky Mountain morning, knowing your hot water will never run out. That peace of mind starts with HEP’s licensed plumbers, the local pros Pigeon Forge homeowners trust for a flawless tankless water heater install. We arrive on-time, protect your home with shoe covers and drop cloths, and handle every permit and code requirement so you can enjoy endless hot water without lifting a finger.
With a sleek, wall-mounted system you’ll reclaim valuable space, slash standby energy losses, and enjoy equipment that can last twice as long as a traditional tank. Whether you need a swift replacement or are building your dream cabin, our courteous team backs every installation with transparent pricing, industry-leading warranties, and 24/7 support. Get ready to save on utilities and elevate comfort—HEP is only a call away.
FAQs
What are the main benefits of switching to a tankless water heater in Pigeon Forge’s climate?
Tankless units heat water on demand, so you eliminate standby heat loss from a storage tank. That translates to energy savings of 20–40 % a year, which is useful in Pigeon Forge where winter groundwater temperatures can dip below 50 °F. A properly sized unit provides endless hot water, frees up floor space, and typically lasts 18–20 years—about twice as long as a conventional tank. Because our licensed plumbers pull the required Sevier County permits and follow manufacturer specs, you also maintain full warranty coverage.
How long does a professional tankless water heater installation take?
For an average single-family home, our two-person crew can usually complete a gas tankless retrofit in 6–8 hours. That includes draining and removing the old tank, mounting the new unit, upgrading venting, making gas and water connections, and performing start-up diagnostics. An electric model is often faster (4–6 hours) because no flue is needed, but service-panel upgrades can add time. We schedule an on-site assessment beforehand so you know the exact timeline and cost.
What size tankless water heater do I need for my household?
Sizing is based on peak flow rate (gallons per minute) and the temperature rise required. For example, running one shower (2.0 GPM) and a washing machine (2.5 GPM) simultaneously at a 70 °F rise would call for a unit that can deliver roughly 5 GPM at that rise—typically a 180,000 BTU gas model or a 27 kW electric model. Our plumbers calculate your exact demand using fixture counts, local incoming-water temperature data, and intended simultaneous uses, then recommend a unit with at least a 15 % buffer to ensure uninterrupted hot water.
Will a tankless water heater really save me money on energy bills?
Yes—especially if your household has intermittent hot-water use. ENERGY STAR® data show gas tankless models save an average Pigeon Forge homeowner about $95 a year compared to a new standard 40-gallon gas tank. Electric tankless units can cut water-heating costs by 10–20 % if your home’s electric rate is below 12¢/kWh. Savings come from eliminating standby heat loss and using modulating burners or elements that only fire when you open a tap. For maximum efficiency, we program the unit’s recirculation settings (if equipped) and insulate the first 3 ft of hot-water piping.
Do I need to upgrade my gas line or electrical service for a tankless unit?
Possibly. High-output gas models often require a ¾-in gas line and 2–3" stainless-steel or PVC venting. During our free estimate we perform a gas-load calculation and check supply pressure to ensure compliance with the 2021 International Fuel Gas Code adopted by Pigeon Forge. Electric tankless units generally need 120–150 amps of dedicated capacity at 240 V. If your main panel is 150 amps or less, we’ll quote a service upgrade and coordinate with Sevier County Electric System to handle permitting and inspections.
How often should a tankless water heater be serviced, and can your plumbers handle it?
Manufacturers recommend an annual maintenance visit—or every 6 months if you have hard water above 12 grains per gallon. Service includes descaling the heat exchanger with food-grade vinegar, cleaning the inlet screen, checking combustion or element resistance, and updating firmware. Regular maintenance preserves efficiency and prevents error codes like "LC" (lime scale). Our licensed plumbers offer affordable maintenance plans that include priority scheduling, discounts on parts, and documentation to keep your warranty valid.