Water Purification

HEP PlumbingWater Purification

Water Purification | Plumbing | Georgetown

When you turn on the tap, you shouldn’t have to wonder what’s flowing out. HEP’s Plumbing brings crystal-clear peace of mind to Georgetown homes with customized water purification solutions—from whole-house carbon filtration and softeners that fight our region’s hard-water minerals, to compact reverse-osmosis systems that strip away chlorine, lead and emerging contaminants. We test, design, and install with precision, then back every system with local, lightning-fast support, so every glass tastes as fresh as the Hill Country springs.

Whether you’re battling stubborn scale on fixtures, worried about the taste of city water, or ready to reduce plastic bottle waste, our licensed technicians make the upgrade effortless. We handle permits, fine-tune settings, and even set reminders for filter changes, turning clean water from a chore into a certainty. Drink, cook, and shower with confidence—HEP’s Plumbing keeps Georgetown running on pure.

What our customers say

Very professional and quick. Good work replacing a water heater!
Matthew A. profile photo
Matthew A.
Great service! Fast turnaround time to replace water heater with Thanksgiving holiday coming up.
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Jason P.
Vlad was personable and knew how to fix the issue with our water filtration system. He was quick and efficient.
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Everett C.
Todd Farner is very personable and arrived much faster than I expected. The repair window was for between 4p and 6p and he got here at 3:50p! My house was a wreck and Todd did not judge and I am so grateful for that. Todd was very informative and explained to me what the issue was and luckily it wasn’t too major. Todd also told me about this great maintenance plan that they offer and they will inspect and maintain some water, HVAC, and electrical issues: just ask!
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Aria W.
I just wanted to say I can not thank Kyler (Plumber) Chase (HVAC) Rick (Electrician) enough! Rick went and bought candy for my Granddaughter and my Granddaughter gave Shells and flowers to Kyler. Even though she is 3 you guys made her fell special. You all were so professional and installed My new AC unit and Water heater and air purifier in one day! They were a week early installing my Water heater I thought I would be without water for a week. All the guys were professional and they were on time. Absolutely no complaints. You all came to my rescue when I didnt have hot water and now I will save on my utilities. Not only that but having the air purifier will help with our families allergies. Thank you again from the bottom of my heart!! I Highly recommend HEP !! Will always use HEP and will be recommending family and friends! You will be glad you chose HEP.
Holly R. profile photo
Holly R.
Chuck and justin came out give a great price to redo our water system
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Phillip T.
We want to express our appreciation to HEP for the installation of our in-line, NON-salt water filtration system. HEP is always customer driven and sent a tech out prior to our purchase to explain the system to us inside out. Josh and Zach were our techs yesterday and they stayed in touch with us, answering our questions thoroughly. They were exemplary of what HEP is all about...they put the customer first!
Jack H. profile photo
Jack H.
Preston was amazing highly recommend him and HEP! Thanks HEP for fixing my water heater!
Katlynn S. profile photo
Katlynn S.
Ed came to give us a quote for a water heater. He was informative, kind, and courteous. Thank you, Ed!
Paige T. profile photo
Paige T.
Ernest Kerekes came out and did a great job in figuring out our water heater issues.
Taylor D. profile photo
Taylor D.

Pure Water for Georgetown: HEP’s Comprehensive Plumbing Water Purification Services

Georgetown’s charm is inseparable from its natural springs, limestone bedrock, and historic neighborhoods, yet those same geological features can introduce minerals, sediment, and microbial contaminants into the local water supply. HEP Company has focused its plumbing water purification work on resolving those region-specific issues with precision, reliability, and environmentally responsible methods. By uniting advanced filtration technologies with licensed plumbing expertise, HEP helps homeowners and facility managers in Georgetown enjoy safe, great-tasting water delivered through dependable pipes and fixtures.

The Importance of Clean Water in Georgetown

Georgetown’s municipal treatment plants deliver water that meets basic regulatory thresholds, but final quality can deteriorate by the time it flows from a faucet. Variables such as aging service lines, copper corrosion, fluctuating pH levels, and seasonal agricultural runoff all impact taste and potability. HEP’s water purification services address those variables directly at the point of entry or at critical points of use, reinforcing public treatment and creating a secondary barrier that protects residents and businesses from:

  • Chlorine and chloramine byproducts
  • Volatile organic compounds (VOCs)
  • Heavy metals such as lead, arsenic, and mercury
  • Hardness minerals—calcium and magnesium
  • Microbial intrusions: bacteria, cysts, and viruses
  • Sediment, rust, and silt stirred up by main breaks or line flushing

Common Water Quality Challenges in the Region

Water samples collected across Georgetown often reveal:

  • Total dissolved solids (TDS) levels above 400 ppm in many outskirts
  • Noticeable scaling in water heaters and fixtures due to hardness exceeding 14 gpg
  • Earthy or chlorine odors during summer algae blooms in the San Gabriel River
  • Trace pesticide residues after heavy rains in neighboring agricultural zones

These indicators emphasize why point-of-entry and point-of-use purification systems, engineered and installed by HEP, can transform everyday water experiences.

HEP's Holistic Approach to Plumbing Water Purification

HEP company views every project as a synergy between mechanical plumbing integrity and the science of water treatment. Instead of selling a single device, technicians audit the whole plumbing ecosystem, from main shutoff valves to final delivery points, ensuring that materials, pressure requirements, and flow rates match purification equipment specifications.

Detailed Site Evaluation

  1. Water analysis: on-site testing for hardness, pH, TDS, and chlorine; laboratory screening for metals and microbiological content.
  2. Plumbing inspection: assessment of pipe material (copper, PEX, galvanized), pressure conditions, and potential cross-connections.
  3. Usage profile: calculation of average gallons per day, peak demand, and critical service points such as ice makers or medical fixtures.
  4. Future scalability: accounting for renovations, appliance upgrades, or planned expansions in commercial facilities.

Custom System Design

Based on the findings, HEP drafts a schematic that layers treatment stages to handle local contaminants while preserving proper flow. Typical configurations might include:

  • Sediment pre-filters rated at 5 microns
  • Catalytic carbon beds for chlorine, chloramine, and VOCs
  • Water softeners with high-capacity resin tanks
  • Reverse osmosis (RO) modules for drinking taps or specialized equipment
  • Ultraviolet (UV) disinfection chambers for microbiological safety

Precision Installation

Licensed plumbers integrate purification units using:

  • Schedule 80 PVC or copper manifolds for durability
  • NSF-certified fittings and food-grade tubing
  • Pressure-regulated bypass lines to simplify maintenance
  • Leak detection sensors tied into smart home platforms if desired

Key Technologies Deployed by HEP

Reverse Osmosis Systems

Reverse osmosis remains the gold standard for removing dissolved solids and trace contaminants down to 0.0001 microns. HEP installs undersink RO units as well as commercial tier rack systems that feature:

  • Multi-stage membranes rated for 50 – 1,000 GPD
  • Automatic flush valves extending membrane life
  • Alkaline re-mineralization cartridges to balance pH
  • Stainless-steel storage tanks to prevent bacterial growth

Whole-House Carbon Filtration

Granular activated carbon (GAC) traps chlorine, pharmaceuticals, and organic chemicals responsible for unpleasant taste or odor. HEP often combines GAC media with catalytic carbon to neutralize chloramines, prolonging service life.

Water Softening and Conditioning

Limestone geology elevates hardness in Georgetown. HEP’s softeners use:

  • Metered regeneration to minimize salt waste
  • Cross-linked resin beads for extended capacity
  • Brine tanks equipped with grid plates that reduce salt bridging

For clients seeking salt-free alternatives, template-assisted crystallization (TAC) conditioners are also available, reducing scaling without sodium addition.

UV Sterilization

Ultraviolet systems emit 254 nm wavelengths that scramble microbial DNA. HEP pairs UV lamps with quartz sleeves and flow sensors to guarantee 40 mJ/cm² dose at rated gallons per minute, ensuring log-4 inactivation of common pathogens.

Step-by-Step Service Workflow

Pre-Installation

  • Scheduling a convenient assessment window
  • Collecting building plans or previous water reports
  • Coordinating with any ongoing remodeling to avoid redundant work

Installation Day

  1. Water shutoff and drain down
  2. Pipe cutting and manifold assembly
  3. System mounting on vibration-damped brackets
  4. Startup flush, pressure checks, and flow calibration

Post-Installation Verification

  • Sample collection to confirm target contaminant removal
  • Customer walkthrough of bypass valves and filter change procedures
  • Digital documentation of serial numbers, warranty records, and maintenance calendar

Specialized Residential Solutions

Point-of-Use Drinking Stations

Homeowners often request dedicated taps that deliver purified water for cooking, coffee, baby formula, or aquariums. HEP integrates RO faucets, separate cold lines to refrigerators, and instant-hot dispensers—each fed from a central RO manifold to streamline filter replacement.

Whole-House Filtration and Softening

Property owners battling scale deposits around faucets, showerheads, and water heaters opt for combined softener + carbon filter systems. These assemblies are sized according to household occupancy and service line diameter, maintaining consistent pressure while extending the life of:

  • Dishwashers and washing machines
  • Tankless and storage water heaters
  • Decorative plumbing fixtures and shower glass

Tailored Commercial and Institutional Purification

HEP engineers commercial water treatment architectures for:

  • Restaurants needing high-clarity ice and beverage water
  • Healthcare clinics requiring low-TDS feed for autoclaves
  • Schools and daycare centers seeking lead-free drinking fountains
  • Manufacturing plants with deionization pretreatment for process water

Multiple parallel filter banks, redundant pumps, and SCADA-ready controllers enable dependable operation even during peak demand.

Sustainable Practices Embedded in Every Project

HEP prioritizes eco-conscious methodologies, such as:

  • High-efficiency membranes that cut rinse water up to 50 %
  • Brine reclamation loops on softeners to recycle regeneration fluids
  • Carbon cartridges made from reactivated coconut shell media
  • Responsible disposal or recycling of spent filters through certified partners

Compliance With Local Codes and Standards

All purification and plumbing work aligns with:

  • City of Georgetown Utilities water service regulations
  • International Plumbing Code (IPC) backflow prevention guidelines
  • NSF/ANSI 42, 44, 53, 55, 58, and 61 performance and material safety standards
  • Texas Commission on Environmental Quality (TCEQ) permit requirements for commercial systems

Documented inspections, pressure tests, and linkage to existing building permits safeguard property owners against compliance lapses.

Maintenance Programs That Safeguard System Longevity

Routine servicing ensures purification performance and plumbing integrity. HEP schedules:

  • Sediment filter replacement every 6 – 12 months, or sooner if differential pressure rises above 10 psi
  • Carbon media changes every 1–3 years, contingent on chlorine load and flow volumes
  • Softener resin cleaning and brine valve inspection annually
  • RO membrane testing for salt rejection efficiency and timely swap-out at 24 – 36 months
  • UV lamp replacement every 9,000 hours of cumulative run time

Technicians calibrate digital TDS meters, verify leak sensors, and flush lines to remove stagnation.

Signs Your Property Needs a Water Purification Upgrade

  • White calcium rings collecting around fixtures within days of cleaning
  • Metallic or earthy taste in coffee, tea, or boiled pasta
  • Soap that refuses to lather adequately, indicating hardness
  • Pinhole leaks in copper pipes from corrosive water
  • Family members experiencing frequent gastrointestinal discomfort after drinking tap water
  • Scale build-up inside tankless water heaters flagged during annual HVAC inspection

Early recognition of these indicators empowers proactive action before damage escalates.

Materials and Components Used by HEP

HEP selects components known for durability and health safety:

  • 316 stainless-steel housings for RO membranes in high-pressure setups
  • Lead-free brass compression fittings meeting NSF 372
  • BPA-free polypropylene filter sumps with reinforced threading
  • O-rings composed of EPDM or Viton compatible with chlorinated water
  • Food-grade PEX supply lines meeting ASTM F876/F877

How HEP Diagnoses Hidden Plumbing Issues

Undetected leaks, pressure drops, and stagnation zones can undermine purification performance. HEP employs:

  • Acoustic leak detection to pinpoint underground line fractures
  • Thermal imaging to spot concealed moisture from micro-leaks
  • Pressure loggers that map daily fluctuations, revealing water hammer or pump short-cycling
  • Inline cameras capable of 360-degree rotation for internal pipe inspections

Issues identified are corrected with code-compliant repiping, pressure-reducing valves, or expansion tanks before installing purification equipment.

Benefits of Integrating Purification With Plumbing Upgrades

Bundling purification projects with broader plumbing improvements reduces labor overlap and enhances overall system efficiency.

  • Single shutdown minimizes disruption
  • Shared manifolds decrease material redundancy
  • Coordinated flow calculations ensure balanced pressure after fixtures are upgraded
  • Consolidated documentation simplifies future service records

Smart Home Integration and Remote Monitoring

Digital connectivity brings convenience and added security. HEP offers:

  • Wi-Fi enabled softeners that track regeneration cycles and salt levels
  • Cloud-linked RO controllers sending TDS alerts to mobile apps
  • Flow sensors that message if abnormal usage suggests a leak
  • Compatibility with popular home automation ecosystems for centralized dashboards

Such integrations aid property managers in monitoring multiple sites without constant physical checks.

Myths About Water Purification Debunked

“Municipal Water Is Always Pure Enough”

Municipal treatment guards against widespread health crises, but local plumbing variables introduce risks and aesthetic issues that personal purification addresses.

“Reverse Osmosis Wastes Too Much Water”

Modern RO systems with permeate pumps and smart flush protocols achieve recovery rates up to 75 %, drastically better than outdated units.

“Softened Water Is Salty”

Correctly set softeners add negligible sodium—typically less than half the amount found in a slice of bread—to each glass of water.

“Filters Strip Beneficial Minerals”

Many purification setups include re-mineralization cartridges to restore balanced alkalinity and essential electrolytes.

Neighborhoods and Facilities Served Across Georgetown

HEP technicians navigate every quadrant of the city, including:

  • Historic Downtown north of University Avenue
  • Sun City retirement communities with sprawling irrigation systems
  • The Oaks and Serenada neighborhoods built on mixed copper-PEX plumbing
  • Southwestern University campus buildings requiring lab-grade water
  • Industrial parks along I-35 where process equipment demands low-conductivity feed

Emergency service readiness and fully stocked trucks allow rapid deployment across these varied zones.

Why Professionals Prefer HEP’s Installations

Architects, remodelers, and building engineers frequently coordinate with HEP because the company:

  • Delivers precise CAD drawings that streamline permit approvals
  • Provides submittal packages detailing NSF certifications for every component
  • Integrates filtration layouts into mechanical rooms without sacrificing space efficiency
  • Offers flexible scheduling to align with multi-trade construction timelines

Preparation Tips for Homeowners Before Installation

  • Clear access to the main shutoff and water heater
  • Relocate stored items around utility areas to avoid accidental damage
  • Note any planned appliance changes so system sizing reflects true demand
  • Verify that power outlets near installation points have proper grounding for UV or pump components

Preventive Measures to Keep Plumbing and Filters Efficient

  • Flush infrequently used taps weekly to prevent biofilm growth
  • Clean faucet aerators every quarter to remove sediment
  • Test water heater anode rods annually, especially after installing softeners
  • Keep brine tank lids sealed to deter humidity-induced salt bridging
  • Adhere strictly to filter change intervals to avoid pressure drops and contaminant breakthrough

Areas We Serve

AlcoaAllardtAltamontAndersonvilleApisonAthensBean StationBeersheba SpringsBelvidereBentonBirchwoodBlaineBlountvilleBluff CityBricevilleBristolCalhounCaryvilleCharlestonChattanoogaChurch HillClairfieldClevelandClintonCoalmontCollegedaleCookevilleCopperhillCorrytonCosbyCowanCrab OrchardCrossvilleCumberland GapDandridgeDaytonDecaturDecherdDeer LodgeDelanoDucktownDuffDunlapElizabethtonEloraEnglewoodErwinEstill SpringsEtowahEvensvilleFarragutFayettevilleFlintvilleFountain CityFriendsvilleGatlinburgGeorgetownGrandviewGraysvilleGreenbackGreenevilleGruetli-LaagerGuildHallsHarrimanHarrisonHarrogateHeiskellHelenwoodHillsboroHixsonHuntlandHuntsvilleJacksboroJamestownJasperJefferson CityJellicoJohnson CityJonesboroughKarnsKelsoKingsportKingstonKnoxvilleKodakLa FolletteLake CityLancingLenoir CityLookout MountainLoudonLouisvilleLuttrellLynchburgMadisonvilleManchesterMaryvilleMascotMaynardvilleMcDonaldMcMinnvilleMonteagleMontereyMorristownMountain CityMulberryNew MarketNew TazewellNewcombNewportNiotaNorrisOak RidgeOakdaleOcoeeOld FortOliver SpringsOneidaOoltewahPalmerPelhamPetrosPhiladelphiaPigeon ForgePikevillePioneerPowellRelianceRicevilleRobbinsRockfordRockwoodRogersvilleRutledgeSale CreekSequatchieSeviervilleSewaneeSeymourSharps ChapelShelbyvilleSignal MountainSoddy-DaisySouth PittsburgSpartaSpeedwellSpring CityStrawberry PlainsSunbrightSweetwaterTalbottTazewellTellico PlainsTen MileThorn HillTownsendTracy CityTullahomaTurtletownVonoreWallandWartburgWashburnWhite PineWhitwellWinchesterWinfield
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