Cleveland-based Technicians
Cleveland-based Technicians | Tankless Water Heater Install | Plumbing | Cleveland
When icy Lake Erie winds rattle the windows, Cleveland homeowners don’t have time to wait for hot water. HEP’s local technicians specialize in the fastest, most precise tankless water heater install services in the city, delivering endless comfort while trimming energy bills up to 40%. We evaluate your home’s flow rate, gas line capacity, and venting options on the spot, so the only surprise you’ll feel is how quickly steamy water appears at every tap.
From Ohio City bungalows to Shaker Heights colonials, our licensed plumbers arrive with fully stocked vans, shoe covers, and a promise to leave your mechanical room cleaner than we found it. Backed by transparent pricing and a satisfaction guarantee, HEP makes upgrading simple: schedule online or call today, relax tomorrow, and enjoy years of limitless hot water without bulky tanks.
FAQs
What are the main advantages of a tankless water heater for Cleveland homeowners?
Tankless units heat water only when you open a tap, eliminating standby losses that a storage tank experiences during our cold winters. This can cut water-heating energy use by 20–40 %, provide an endless supply of hot water for back-to-back showers, free up floor space in older Cleveland basements, and extend equipment life to 20+ years—about twice that of a conventional tank. Many models also qualify for local utility rebates and the federal 25C tax credit.
How long does a typical tankless water-heater installation take?
For most single-family homes, our Cleveland technicians complete the job in one business day. The visit includes removing the old tank, mounting the new wall-hung unit, running new venting through an exterior wall, upgrading gas or electrical lines if required, flushing the system, and performing a final combustion/safety test. Larger homes or complex retrofits (e.g., relocating the heater) may require an additional half day.
Will I need to upgrade my gas line or electrical service?
Possibly. High-efficiency gas tankless units need a ¾-inch gas line and 120 V outlet; older homes often have ½-inch supply lines that must be upsized. Electric tankless models require 150–200 A service and multiple 40-60 A breakers, which many Cleveland homes lack. During our free in-home assessment we measure gas pressure, line size, and panel capacity to give you a firm quote that includes any necessary upgrades.
How do I determine the right size (flow rate) for my household?
Sizing is based on simultaneous demand and incoming water temperature. In winter, Lake-Erie-fed mains can drop to 40 °F, so the heater must raise water roughly 80 °F to reach a 120 °F setpoint. We add up the gallon-per-minute (GPM) needs of fixtures you’re likely to run at once—typically 2.5 GPM for a shower plus 1 GPM for a sink equals ~4 GPM. Many Cleveland homes do well with a 7–9 GPM unit, while larger families or homes with soaking tubs may need 11 GPM or a multi-unit cascade.
Are there rebates or incentives available in Northeast Ohio?
Yes. Dominion Energy currently offers up to $100 for ENERGY STAR® natural-gas tankless models ≥0.90 UEF. FirstEnergy electric customers can claim $300 on qualifying heat-pump water heaters (if you choose that route). In addition, the federal 25C tax credit covers 30 % of the installed cost, capped at $600 for gas units that meet ≥0.95 UEF. We’ll prepare the paperwork and provide model numbers, AHRI certificates, and itemized invoices for easy submission.
What maintenance does a tankless unit require, and can you handle it?
To keep the heat exchanger free of mineral scale, manufacturers recommend an annual flush with food-grade vinegar—especially important in Cleveland’s moderately hard water (7–10 grains per gallon). We offer a low-cost maintenance plan that includes descaling, cleaning the inlet screen filter, checking combustion settings, updating firmware, and verifying freeze protection. Regular service preserves efficiency, maintains the warranty, and helps your unit last 20 years or more.