- HEP Plumbing
- Tankless Water Heater

Tankless Water Heater
Tankless Water Heater | Tankless Water Heater Install | Plumbing | Athens
Imagine endless hot water, lower energy bills, and a sleek unit that frees up precious space in your Athens home—that’s the freedom HEP delivers with a professional tankless water heater install. Our licensed plumbers arrive on-time, inspect your existing plumbing and gas or electric service, then size and mount a high-efficiency heater that fires only when you turn on the tap. No bulky tank, no standby heat loss, just pure on-demand comfort backed by manufacturer warranties and HEP’s Clean Work Guarantee.
Whether you’re replacing a failing tank, remodeling a master bath, or building new construction, we streamline every step: permitting, haul-away, precision gas line or electrical upgrades, and post-install performance checks. Locally owned and trusted across Athens for decades, HEP pairs transparent pricing with 24/7 support, so you can wash, shower, and soak without ever running out of hot water again.
FAQs
What are the advantages of choosing a tankless water heater for my Athens home?
Tankless water heaters heat water on demand instead of storing 40–80 gallons in a tank. That means endless hot water, up to 40 % lower energy bills, and a unit that typically lasts 18–20 years—almost twice as long as a conventional tank. They also free up floor space, an advantage in many Athens homes that have smaller basements or crawl spaces.
How long does a typical tankless water heater installation take?
Most residential installations in Athens are completed in one day—usually 4–6 hours once the technician is on-site. The exact time depends on factors such as relocating the gas line, upgrading venting, or adding a dedicated electrical circuit. We arrive with all permits and parts on hand to avoid delays.
Do tankless units meet Athens-Clarke County plumbing codes?
Yes. All models we install are ANSI-certified and approved for use under the latest Georgia state plumbing and fuel-gas codes, which Athens-Clarke County adopts. Our licensed plumbers pull the required permits, install the unit to code (including proper condensate drainage and Category III or IV venting), and schedule the final inspection with the county if needed.
What size tankless water heater do I need for my household?
Sizing is based on two numbers: 1) your peak flow demand, measured in gallons per minute (GPM), and 2) the temperature rise needed to reach 120 °F. In Athens, groundwater averages 60–65 °F, so we assume a 55–60 °F rise. A family of four running two showers and a dishwasher simultaneously needs about 7–8 GPM, which translates to a 180-k BTU gas unit or a 36-kW electric model. We perform a free in-home assessment to confirm the correct size before you commit.
How energy-efficient are tankless models compared with traditional tanks?
Gas tankless units operate at 93–98 % efficiency (UEF), while standard gas tanks average 60–65 %. Because there is no standby heat loss, the Department of Energy estimates annual savings of 24–34 % for a household using 40–50 gallons of hot water per day. Electric tankless units are 99 % efficient and can cut electric water-heating costs by up to 40 % in Athens, where utility rates are below the national average.
What kind of maintenance is required after installation, and do you offer service plans?
Athens has moderately hard water (about 4–6 grains per gallon), so we recommend flushing the heat exchanger with food-grade vinegar once a year to remove scale. A service visit also includes cleaning the inlet filter, checking the condensate neutralizer, and verifying gas pressure and combustion. We offer an affordable annual maintenance plan that covers all of this plus priority scheduling and 10 % off any repair parts.