Iron-clad Warranties
Iron-clad Warranties | Pipe Upgrades | Plumbing | Winfield
Winfield homes deserve plumbing that can keep pace with modern living, and HEP delivers with iron-clad warranties that back every project we touch. Our licensed specialists inspect your current lines, pinpoint hidden corrosion, and recommend targeted pipe upgrades that boost water pressure, improve flow, and safeguard your property against leaks— all while wrapped in the security of a warranty you can actually trust.
From the first camera inspection to the final pressure test, we handle the mess so you can get back to what matters. Transparent pricing, tidy workmanship, and a warranty that follows your home long after we roll out ensure that your new pipe upgrades aren’t just a quick fix, but a long-term Winfield asset. Call today, and experience worry-free plumbing the HEP way.
FAQs
What does your iron-clad warranty include when I upgrade my pipes with your Winfield team?
Our iron-clad warranty covers the workmanship, materials, and performance of every pipe we install or replace. If a leak, burst, or fitting failure occurs due to a defect in our work or the pipe itself, we repair or replace it at no cost—including labor, parts, and any permit fees—throughout the warranty period.
How long is the warranty on new or upgraded piping?
For most residential pipe upgrades, we provide a 25-year parts-and-labor warranty. Copper, PEX, and CPVC installations all fall under this term. For commercial or specialty materials, coverage can range from 10 to 50 years depending on manufacturer specifications. We list the exact term on your contract before any work begins.
Are there any exclusions I should know about?
The main exclusions are damage caused by misuse (such as freezing pipes due to unheated spaces), natural disasters (floods, earthquakes), or third-party modifications after our installation. Ordinary wear on fixtures beyond the pipe system—like faucets or valves not replaced during the project—is also outside warranty scope. We review all exclusions during your estimate.
Can the warranty be transferred if I sell my home in Winfield?
Yes. Our iron-clad warranty is fully transferable once within the original term. When you sell, simply provide the new owner with your warranty documentation and notify our office within 60 days of closing. The new owner will enjoy the same coverage without extra fees.
How do I file a warranty claim if a problem arises?
Call our 24/7 dedicated warranty line or submit a claim form on our website. We schedule a licensed plumber to inspect the issue within 24 hours (same day for active leaks). If the problem is covered, repairs are performed immediately or parts are ordered on an expedited basis. All service visits under warranty carry zero trip or diagnostic charges.
What maintenance should I perform to keep my upgraded pipes in top shape?
Even with robust new piping, annual maintenance helps prolong system life. We recommend: (1) winterizing exterior spigots; (2) keeping indoor temperatures above 55°F in cold months; (3) flushing water heaters annually to reduce sediment; and (4) scheduling a whole-home pressure test every five years (free under our warranty). Following these steps keeps your coverage intact and ensures optimal performance.