Plumbing Problems
Plumbing Problems | Plumbing | Winchester
When a burst pipe turns your Winchester home into a paddling pool or a stubborn drain threatens to derail dinner, HEP arrives fast, tools in hand and solutions at the ready. Our local team mixes decades-deep know-how with the friendly approach you’d expect from a neighbour, restoring calm to kitchens, baths, and basements with minimum fuss and maximum care.
From emergency leaks to full-scale system upgrades, we diagnose, repair, and future-proof with transparency—no surprise fees, no jargon, just honest craftsmanship. Homeowners, landlords, and businesses across Winchester keep our number on speed-dial because they know that when it comes to plumbing, HEP delivers reliability that flows as smoothly as the water we set right.
FAQs
What are the most common plumbing problems homeowners in Winchester experience?
In Winchester, we frequently deal with leaking taps, blocked drains, running toilets, and low water pressure—often caused by the area’s moderately hard water. Seasonal temperature swings can also lead to burst pipes. Our team carries the parts and tools needed to resolve these issues on the first visit whenever possible.
Do you provide 24/7 emergency plumbing services in Winchester?
Yes. Plumbing emergencies don’t keep office hours, so neither do we. Our on-call engineers are available 24 hours a day, 365 days a year. Whether it’s a major leak, a backed-up toilet, or no hot water, we aim to be at your Winchester address within one hour of your call, fully equipped to stabilise the situation and begin repairs.
Are your plumbers licensed and insured to work in Winchester and the surrounding areas?
Absolutely. All of our engineers are Gas Safe registered, City & Guilds qualified, and fully insured for public liability. We follow Hampshire Building Control regulations and British Standards for every installation and repair, giving you peace of mind that the job will be carried out safely and legally.
How much will it cost to fix a leaking tap or running toilet?
Minor repairs such as replacing a washer, cartridge, or toilet fill valve typically start at £65–£90, including labour and standard parts. Before any work begins, we provide a written, no-obligation quote so you know the exact cost. If additional issues are uncovered, we’ll discuss options and pricing with you first—no hidden charges.
What should I do if a pipe bursts during freezing weather?
1) Turn off the main water supply at the stopcock immediately. 2) Switch off your boiler or immersion heater. 3) Open all cold taps to drain the system and reduce pressure. 4) If water is near electrical outlets, shut off the electricity at the fuse board. 5) Call our emergency line. While you wait, collect dripping water in a bucket and, if safe, gently warm the affected area with towels or a hair dryer to minimise further damage.
Can you help improve my home’s water pressure and protect appliances from hard water?
Yes. We can perform a pressure test to identify restrictions in your pipework and recommend solutions such as installing a mains booster pump or unblocking partially closed isolation valves. To combat limescale from Winchester’s hard water, we supply and fit whole-house water softeners or point-of-use filters to extend the life of boilers, kettles, and washing machines.