- HEP Plumbing
- Touch-free Flush Technology

Touch-free Flush Technology
Touch-free Flush Technology | Toilet Upgrades and Replacements | Plumbing | Winchester
Imagine strolling into your Winchester bathroom and simply waving a hand to whisk germs away—no levers, no buttons, just a sleek sensor and a satisfying whoosh. HEP’s touch-free flush technology modernises every commode it meets, cutting water waste while elevating hygiene and style. From family homes to bustling offices, our licensed plumbers slip in smart valves, concealed power supplies, and whisper-quiet fill systems that make old fixtures feel instantly dated.
Whether you’re renovating a powder room or swapping out a temperamental throne, HEP handles toilet upgrades and replacements with precision and speed. We arrive when promised, protect your floors like they’re our own, and leave you with a gleaming, germ-resistant fixture backed by local Winchester support. Ready to wave goodbye to the handle forever? Schedule your touch-free transformation today and experience a cleaner, smarter flush every time.
FAQs
How does a touch-free flush toilet work?
Touch-free or sensor-activated toilets use an infrared or proximity sensor mounted on the cistern or wall. When the sensor detects a user standing up and moving away, it sends a signal to a small electronic valve (solenoid) that releases the pre-measured flush volume. Power is supplied by long-life lithium batteries or a low-voltage transformer. Because no manual lever or button is required, the system reduces the spread of germs and provides a modern, hands-free user experience.
What advantages will I see by upgrading to touch-free flushing in Winchester?
Winchester homeowners and businesses typically see four key benefits: 1. Hygiene – eliminating the handle/button reduces cross-contamination, an important factor in shared bathrooms. 2. Water efficiency – most touch-free units are dual-flush and factory-calibrated to 4 litres (short) / 6 litres (full), helping you meet Hampshire’s water-saving goals. 3. Contemporary look – sensor plates give bathrooms a sleek, high-end appearance that can boost property value. 4. Accessibility – users with limited mobility or dexterity find a hands-free flush easier to operate, helping you comply with the Equality Act in commercial settings.
Can I retrofit a touch-free flush mechanism to my existing toilet, or do I need a full replacement?
In many cases you can retrofit. If your current close-coupled or wall-hung pan is in good condition, we can often replace the cistern internals with a sensor kit and add a discreet battery pack without removing the pan. However, retrofit is not recommended for very old siphon-style cisterns, low-level exposed pipes, or cracked ceramics. During our free Winchester site survey we evaluate compatibility, water pressure, soil-pipe alignment, and building regulations Part G. If a new pan/cistern is the better option, we stock compact and comfort-height models that drop straight onto existing 100 mm soil outlets.
Will installing a sensor-activated toilet increase my water or electricity bills?
No—most customers see a net saving. Dual-flush touch-free cisterns use up to 60 % less water than single-flush handles, typically cutting 15,000–20,000 litres per household per year. The electronics draw only 0.2–0.3 watts on standby; four AA lithium batteries last roughly 3 years or 150,000 flushes, and a mains-powered unit costs less than £2 per year to run at Winchester’s current 29 p/kWh rate.
How long does installation take and will my bathroom be out of service?
A straightforward retrofit in a residential property takes about 90 minutes; a full replacement pan and concealed cistern usually takes 3–4 hours, including silicone curing time. For commercial washrooms we can phase work cubicle by cubicle outside peak hours to keep facilities open. We always carry temporary dust barriers and shoe covers, and we remove all packaging and old fixtures for recycling at the Winchester household waste centre.
What maintenance is required and what warranty do you provide?
Maintenance is minimal: wipe the sensor lens with a soft cloth monthly, replace batteries every 24–36 months, and descale the flush valve annually if you’re in a hard-water area like central Winchester. We supply detailed care guides. All touch-free kits come with a 5-year manufacturer’s parts warranty and our own 12-month labour guarantee. Extended service plans are available for landlords and hospitality venues, including annual inspections and emergency response within 4 hours city-wide.