- HEP Plumbing
- Industry-leading Purification

Industry-leading Purification
Industry-leading Purification | Water Purification | Plumbing | Whitwell
Nestled in the heart of Whitwell, HEP brings decades of expertise to homes and businesses seeking crystal-clear water and peace of mind. Our industry-leading purification plumbing systems capture contaminants at the microscopic level, delivering fresher flavor, safer cooking, and softer skin with every drop. From initial consultation to professional installation and ongoing maintenance, we handle the entire journey so you can simply turn on the tap and enjoy.
Whether you’re combating hard minerals, rural well impurities, or aging municipal lines, our custom solutions adapt to your unique supply and usage patterns. Pairing advanced filtration media with smart monitoring technology, we give you real-time insight into performance while optimizing efficiency and lifespan. Experience the gold standard in water purification and discover why Whitwell trusts HEP to keep its pipes—and its people—running pure.
FAQs
Why should Whitwell homeowners consider a whole-house water purification system?
Whitwell’s municipal and well water often carries sediment, hard-water minerals, chlorine by-products, and traces of agricultural run-off common to the Sequatchie Valley. A whole-house purifier treats every tap—protecting plumbing fixtures, improving taste and odor, safeguarding appliances from scale build-up, and supplying cleaner bathing and cooking water for better skin, hair, and overall health.
What contaminants does your industry-leading system remove?
Our multi-stage platform targets the broadest range of impurities found in Whitwell. Stage-1 spun-poly sediment filters trap rust and silt down to 5 µm. Stage-2 catalytic carbon removes chlorine, chloramines, PFAS, herbicides, and pesticides. Stage-3 ion-exchange media reduces hardness, lead, and heavy metals. An optional Stage-4 UV chamber neutralizes 99.99 % of bacteria, viruses, and cysts. The result meets or exceeds NSF/ANSI 42, 53, 401, and 55 Class A standards.
How is the system installed and how long does it take?
After a free on-site water test and sizing consultation, our licensed Whitwell plumbers mount the filtration tanks on a reinforced backboard near the main water entry point. Bypass valves and pressure gauges are included for easy servicing. Most retrofits on city-water homes are completed in 3–4 hours with no drywall removal. Well-water installs or units that include UV and softening modules may extend to a full work-day.
What routine maintenance is required?
Maintenance is straightforward: sediment cartridges are swapped every 6–12 months depending on usage and turbidity; catalytic carbon media is typically replaced every 5 years or 500,000 gallons; ion-exchange resin regenerates automatically with salt top-ups once a month; UV lamps are changed annually. We offer an affordable Service-Plus plan that handles all replacements, annual testing, and system sanitization.
Will the purification system reduce my water pressure or flow rate?
No noticeable drop occurs because each tank is oversized for Whitwell’s average household demand of 8 gpm. High-flow 1″ ports, low-restriction pleated filters, and parallel internal pathways limit pressure loss to under 2 psi at 10 gpm—far below the 5 psi industry guideline. Showers, sprinklers, and high-efficiency appliances will perform exactly as they did before installation.
What warranties, certifications, and financing options do you provide?
The system carries a lifetime warranty on housings and control valves, 10 years on media tanks, and 3 years on electronics. All components are third-party certified to NSF/ANSI standards and produced in ISO 9001 facilities. We partner with GreenSky® to offer 0 % APR plans for 12 months or low-interest terms up to 60 months, making premium water quality accessible for every Whitwell household.