- HEP Plumbing
- Preventative Maintenance Plans

Preventative Maintenance Plans
Preventative Maintenance Plans | Commercial Plumbing | Plumbing | Whitwell
Keeping your business running smoothly in Whitwell means staying ahead of leaks, clogs, and surprise shutdowns. HEP’s preventative maintenance plans are designed specifically for commercial plumbing systems, giving property managers and owners a reliable schedule of inspections, tune-ups, and priority repairs. Our licensed technicians learn the layout of your facility, monitor high-use fixtures, test backflow devices, and document every visit so you’re never caught off-guard—or hit with overtime fees—when something goes wrong.
With predictable budgeting, 24/7 emergency response, and detailed digital reports after each check-up, you’ll enjoy fewer disruptions, lower utility bills, and longer-lasting equipment. Whether you operate a restaurant off Main Street or manage a multi-unit office park, HEP’s tailored plan keeps tenants happy, employees productive, and compliance boxes checked—all while safeguarding the full lifespan of your investment.
FAQs
What is included in your commercial plumbing preventative maintenance plan for businesses in Whitwell?
Our preventative maintenance plan covers a full inspection of all water supply and waste lines, backflow prevention devices, water heaters, pumps, fixtures, grease traps, and any specialty equipment unique to your site. We carry out pressure tests, camera line inspections, valve exercising, water-quality checks, and flush sediment from heaters or boilers. A detailed digital report with photos, recommendations, and a priority list of any needed repairs is provided after each visit.
How often will your technicians visit my facility under the plan?
Most Whitwell businesses choose quarterly visits, but we can tailor the schedule—monthly, bi-annual, or annual—based on building size, usage, and regulatory requirements. Critical facilities such as restaurants or healthcare sites often benefit from monthly or bi-monthly service to stay ahead of heavy demand and health-code inspections.
Why is a preventative maintenance plan better than calling for repairs only when something breaks?
Proactive service drastically reduces emergency shutdowns, water damage, and lost revenue. Identifying minor leaks, worn seals, or scale buildup early costs a fraction of an after-hours flood response or equipment replacement. The plan also optimizes water efficiency, extends fixture life, keeps you compliant with Whitwell and Tennessee plumbing codes, and provides budget predictability because small fixes are scheduled rather than rushed.
Will a maintenance plan help me stay compliant with local backflow and grease-trap regulations?
Yes. Our licensed plumbers perform annual backflow testing, complete the required State of Tennessee paperwork, and submit reports to the Whitwell water authority on your behalf. For food-service clients, we also document grease-trap pump-outs and cleanings, so you have a compliance record ready for health-department inspections.
How much does the plan cost and are there different tiers?
Pricing depends on facility size, number of fixtures, and service frequency. Small offices in Whitwell may start around £30–£40 per month, while large multi-tenant or industrial properties range higher. We offer three tiers: Essential (inspection only), Advantage (inspection plus minor parts and labor up to an agreed limit), and Comprehensive (all labour, common replacement parts, and 24/7 priority emergency call-outs). An on-site survey is free and lets us provide a fixed annual quote.
What happens if I have an emergency between scheduled maintenance visits?
Plan members receive 24/7 priority response. Call our dedicated hotline, and a licensed commercial plumber will be dispatched to Whitwell or surrounding areas within two hours—often sooner. Under the Comprehensive tier, the call-out fee is waived and labour is included; other tiers receive a discounted emergency rate, ensuring quick, cost-effective resolution.