Stop Leaks
Stop Leaks | Emergency Plumbing | Plumbing | White Pine
When a pipe bursts at midnight or a water heater springs a leak just before dawn, White Pine residents count on HEP’s Stop Leaks Plumbing to pick up the phone. Our local, certified team arrives fast—tools in hand, solutions ready—to shut off the water, diagnose the source, and protect your home from costly damage. From frozen pipes and slab leaks to overflowing toilets and clogged main lines, we’ve seen (and fixed) it all, restoring calm just as quickly as the chaos began.
We know every minute matters in an emergency, which is why our trucks stay fully stocked and our technicians are on-call 24/7. One call brings courteous service, upfront pricing, and workmanship backed by solid guarantees. Trust the White Pine pros who treat your home like their own—HEP’s Stop Leaks Plumbing, the name locals remember for dependable emergency plumbing when every second counts.
FAQs
What counts as a plumbing emergency and how fast can you get to my White Pine home or business?
A plumbing emergency is any situation that risks major water damage, loss of water service, or health hazards—such as burst pipes, ceiling or slab leaks, overflowing toilets, or a water heater that is actively leaking. Because these issues can escalate within minutes, we maintain an on-call team in White Pine 24 hours a day, 365 days a year. Most customers in town are reached within 45 minutes; rural addresses usually see arrival times under 60-90 minutes depending on weather and road conditions.
Do you really operate 24/7, and is there an extra charge for nights, weekends, or holidays?
Yes. Our dispatch center is staffed day and night so you can speak to a live plumbing professional anytime. While our base service rates remain the same, an emergency-response fee is added for calls placed outside regular business hours (8 a.m.–5 p.m., Monday–Friday). We quote that fee when you call, so you will know the exact cost before we roll a truck. Seniors, military members, and first responders receive a 10 % discount on the emergency fee.
How do you detect hidden leaks without tearing up walls or floors?
We use non-invasive leak detection technology suited to the leak’s suspected location. Acoustic listening devices pinpoint pressurized pipe leaks, thermal imaging cameras reveal temperature differences caused by moisture behind surfaces, and electronic line tracing shows where supply lines run under concrete slabs. These tools identify the leak’s exact position so we can make a small, precise opening for repair rather than removing large sections of drywall or flooring.
What can I do right now to limit water damage until your plumber arrives?
First, shut off the home’s main water valve—usually located where the service line enters the house or by the water meter at the street. If only one fixture is leaking and has an accessible stop valve, you can close just that valve instead. Next, switch off electricity to any affected areas if water is approaching outlets or appliances. Use towels, buckets, or a wet/dry vacuum to collect standing water, and open windows or run fans to start drying surfaces. Finally, take photos of the damage for insurance purposes and keep children and pets clear of wet areas.
Are your technicians licensed, insured, and familiar with White Pine building codes?
Absolutely. All field personnel hold current Tennessee state plumbing licenses and carry at least $2 million in liability insurance plus workers’ compensation coverage. Because we regularly work with the Jefferson and Hamblen County code offices, we know the permit requirements and inspection schedules specific to White Pine. That local familiarity helps us repair leaks quickly while ensuring every job passes code and maintains your property’s value.
How much will emergency leak repair cost, and do you offer financing options?
Costs depend on the leak’s location, pipe material, and the extent of any water-damaged structural repairs. After inspection we present a flat-rate quote covering parts, labor, and the emergency-response fee—no surprise add-ons. Typical same-day repairs range from $175 for a simple supply-line swap to $1,200+ for a slab leak reroute. For larger or multi-day projects we offer 0 % financing for six months through our partner lender (subject to credit approval) and accept all major credit cards as well as checks and cash.