- HEP Plumbing
- Whole-home Filtration

Whole-home Filtration
Whole-home Filtration | Water Purification | Plumbing
Imagine crystal-clear, great-tasting water flowing from every tap—no extra pitchers, no under-sink gadgets, just pure convenience. HEP’s whole-home filtration plumbing targets sediment, chlorine, heavy metals, and emerging contaminants right at the point they enter your house, so showers feel silkier, dishes sparkle, and appliances last longer. Our certified technicians size and install each system for your unique water profile, then back it with ongoing support that keeps your family confidently hydrated.
Choose a smarter approach to water purification and experience the difference in every sip, rinse, and wash. With innovative multi-stage filters, smart-monitoring options, and eco-friendly media replacements, you’ll enjoy healthier water while reducing plastic waste and maintenance headaches. Let HEP safeguard your home’s most essential resource—so you can turn on the tap and trust what comes out.
FAQs
What is a whole-home water filtration system and how does it work?
A whole-home (point-of-entry) filtration system is installed on the main water line where it enters your house, so every tap—including showers, washing machines, and outdoor spigots—receives treated water. The unit typically uses multiple stages: a sediment pre-filter captures sand, rust, and dirt; a carbon or catalytic media bed adsorbs chlorine, chloramine, tastes, and odors; specialty media such as KDF or ion-exchange can target heavy metals; and an optional UV lamp disinfects microorganisms. As water flows through each stage, contaminants are progressively removed before the water reaches your plumbing fixtures.
Which contaminants can a whole-home filter remove?
A properly configured system can address a broad spectrum of impurities: sediment, silt, and rust particles; chlorine and chloramine disinfectants; volatile organic compounds (VOCs), pesticides, and herbicides; unpleasant tastes and odors; and certain heavy metals such as lead or mercury when the right media are used. Many systems also inhibit scale formation by altering hardness minerals. However, most whole-home units do not significantly lower total dissolved solids (TDS) or sodium—functions better handled by reverse osmosis—so water tests and a professional assessment are essential to match the filter media to your local water quality.
If I install a whole-home filter, do I still need a drinking water purifier like reverse osmosis?
That depends on your water goals. Whole-home units deliver cleaner, better-tasting water for bathing, cooking, and appliance protection by removing large particles, chemicals, and odors. Reverse osmosis (RO) systems go further, stripping 90-99% of dissolved salts, fluoride, and other microscopic contaminants at a single tap. Many homeowners pair the two: the whole-home filter protects plumbing and improves overall water quality, while an under-sink RO unit provides ultra-purified water for drinking and ice makers. If your water test shows high TDS, nitrates, or other dissolved pollutants, adding an RO system is recommended.
How much maintenance does a whole-home filtration system require?
Maintenance is straightforward: replace the sediment pre-filter every 3-6 months, or sooner if you notice a drop in flow or visible discoloration. Carbon or catalytic media cartridges usually last 6-12 months, while larger tank-style media beds can operate 5–10 years before replacement. UV lamps need annual bulb changes. Most homeowners can swap cartridges themselves in minutes, but a licensed plumber can handle annual service if you prefer. Regular maintenance ensures consistent water quality and prevents pressure loss.
Will installing a whole-home filter reduce my water pressure?
When correctly sized, pressure loss is minimal—typically 2–5 psi, which most residents never notice. High-flow tanks use 1" or larger ports and low-restriction media to maintain household demand for multiple showers, appliances, and sprinklers running simultaneously. Pressure issues usually stem from overdue filter changes or an undersized unit. During your consultation, we calculate peak flow requirements (gallons per minute) and select a system that matches or exceeds that figure, preserving strong, steady water pressure.
What is involved in installation, and will it affect my plumbing warranty?
A licensed plumber mounts the filtration tank and pre-filter on the main supply line—typically near the water heater or where the line enters your basement or utility room. The job takes 2–4 hours and includes a bypass loop so you can service the unit without shutting off water to the house. Professional installation keeps your existing plumbing and water heater warranties intact; in fact, many manufacturers require a certified installer for warranty coverage. Once in place, the filter operates automatically with no power (unless UV is included) and adds no chemicals to your water.