- HEP Plumbing
- Overflowing Toilets

Overflowing Toilets
Overflowing Toilets | Emergency Plumbing | Plumbing | Washburn
When a toilet starts gushing water in the middle of the night, every minute feels like an hour. HEP’s licensed team races across Washburn with fully stocked vans, ready to shut off the water, clear the blockage, and sanitize the area before costly damage sets in. From historic lakefront cottages to modern downtown condos, we know the quirks of local plumbing systems and carry the parts to fix them on the first visit, so you can get back to a peaceful, dry home without delay.
Our 24/7 hotline connects you to real people—no robots, no endless menus—who dispatch technicians within moments for true emergency plumbing relief. Transparent, upfront pricing means there are no surprises after the water stops, and our workmanship warranty keeps you protected long after we leave. When an overflowing toilet threatens to drown your plans, trust HEP to answer, arrive, and solve the problem faster than you thought possible.
FAQs
What should I do right away when my toilet starts overflowing?
First, turn the shut-off valve located on the wall behind the toilet clockwise to stop the water supply. If you cannot reach or turn the valve, remove the tank lid and lift the float to halt the flow temporarily. Do not flush again—this can force more water onto the floor. Clear rugs or electrical items from the area to prevent damage and hazards, then call our 24/7 emergency line. While you wait, place towels or a wet-vac around the base to limit water spread and take photos for any insurance claim.
Do you provide 24/7 emergency service in Washburn, and how fast can you arrive?
Yes. Our on-call plumbers are available every hour of every day, including weekends and holidays. Because we dispatch from within Washburn, arrival times inside city limits average 45–60 minutes. If you are in a rural part of Bayfield County or outside Washburn proper, please allow up to 90 minutes. All service vans carry augers, wet vacuums, replacement fill valves, and camera inspection gear so we can resolve most overflows in a single visit.
What are the most common reasons toilets overflow in Washburn homes?
Our technicians most frequently encounter: 1) simple clogs from excessive paper or non-flushable items; 2) tree-root intrusions or collapsed clay pipes in older sewer laterals; 3) full or failing septic tanks in rural properties; 4) malfunctioning fill valves or flappers that allow tanks to overfill; and 5) frozen or blocked vent stacks, especially during sub-zero Lake Superior winters, which trap air and impede drainage.
Is it safe to pour chemical drain cleaners into an overflowing toilet while I wait for a plumber?
We strongly advise against it. Caustic chemicals can warp porcelain, corrode seals, and release hazardous fumes in a confined bathroom. If they don’t clear the blockage, they create a danger for our technicians, who must then handle a toilet bowl full of corrosive liquid. Instead, shut off the water, use a flange plunger gently if you have one, and wait for professional assistance.
Will my homeowner’s insurance pay for emergency overflow repairs and water damage?
Many standard policies cover sudden and accidental water damage, including cleanup and certain repair costs, but they generally do not cover the plumbing repair itself if the cause is deemed wear-and-tear or lack of maintenance. Call your insurer to verify coverage and deductibles. We can provide detailed, itemized invoices and photos to support your claim and work directly with most carriers if requested.
How can I prevent toilet overflows in the future?
• Flush only human waste and septic-safe toilet paper—never wipes, feminine products, dental floss, or grease. • Schedule annual camera inspections for older clay or cast-iron lines to detect root intrusion early. • If you use a septic system, pump the tank every 2–3 years, or sooner if usage is high. • Test your fill valve and flapper twice a year; replace parts showing wear. • In winter, keep the vent stack above the roof clear of snow and ice. • Educate children and guests about proper flushing habits. These steps greatly reduce the risk of another emergency call.