Fully Stocked Trucks
Fully Stocked Trucks | Emergency Plumbing | Plumbing | Washburn
When a burst pipe, backed-up drain, or failing water heater threatens to turn your Washburn home upside down, HEP’s fully stocked trucks roll out with everything needed to restore calm on the very first visit. Our certified plumbers arrive like a mobile warehouse, brimming with replacement fixtures, high-grade fittings, and advanced diagnostic gear, so there’s no waiting on parts or costly return trips—just swift, decisive solutions.
We know plumbing disasters don’t respect business hours, which is why our team is ready 24/7 for true emergency plumbing response. From the moment you call, a live dispatcher pinpoints the nearest truck, tracks its arrival in real time, and keeps you updated until water is flowing safely again. Expect transparent pricing, tidy workmanship, and a warm “Happy HEP Day!” once your crisis is history.
FAQs
What counts as a plumbing emergency and how fast can you reach my Washburn property?
A plumbing emergency is any situation that threatens to damage your home or disrupt essential water service—examples include burst pipes, sewage backups, overflowing toilets, frozen lines, no-hot-water situations, or sudden major leaks. Because our technicians are on call 24/7 and our service trucks are strategically stationed around Washburn, we aim to arrive within 60–90 minutes of your call, day or night.
Are your trucks truly “fully stocked,” and what kinds of parts or equipment do you carry?
Yes. Each service vehicle is loaded every morning with more than 2,000 of the most frequently used plumbing parts: common pipe and fitting sizes in copper, PEX, and PVC; water-heater components; toilet fill valves and flappers; faucet cartridges; garbage-disposal units; sump-pump replacements; sewer-camera gear; water-jetting hoses; and a full complement of tools, soldering stations, diagnostic instruments, and safety gear. Having these items on board lets us finish over 90 percent of emergency repairs on the first visit—no waiting for the supply house to open.
Do you charge extra for nights, weekends, or holidays?
We do not apply a "show-up" surcharge just because you called outside of normal business hours. Our up-front pricing is based on the job, not the time of day. You’ll receive a written estimate before any work starts, so you know the total cost no matter when you need us.
Can you handle both residential and commercial emergency plumbing in Washburn?
Absolutely. Our licensed master plumbers service single-family homes, multifamily buildings, restaurants, retail shops, medical offices, schools, and light-industrial facilities. From small leaks to large-diameter sewer line failures, our equipment and experience cover the full spectrum of residential and commercial needs.
What should I do while waiting for the emergency plumber to arrive?
1. Shut off the main water valve if water is flowing uncontrollably. 2. Turn off the water heater’s gas or electrical supply if you suspect a heater leak. 3. Move valuables or electronics away from the leak path. 4. Avoid using chemical drain cleaners—they can worsen pipe damage and create hazards for the plumber. 5. Take pictures of the damage for any insurance claim. Then wait for our technician; we’ll call when we’re 15 minutes away.
Are your plumbers licensed and insured in North Dakota, and do you guarantee your work?
Yes. Every field technician holds a North Dakota state plumbing license and undergoes annual continuing-education courses. We carry full liability and workers’ compensation insurance for your protection. All emergency repairs come with a written one-year parts-and-labor warranty, and many fixtures we supply carry longer manufacturer warranties.