Lifetime Workmanship Guarantee
Lifetime Workmanship Guarantee | Plumbing Fixture Replacements | Plumbing | Wartburg
When a dripping faucet or outdated showerhead starts to chip away at your comfort, Wartburg homeowners know they can turn to HEP for plumbing fixture replacements backed by a true lifetime workmanship guarantee. Our licensed, local professionals arrive on-time, respect your home like it’s their own, and swap out tired fixtures with precision—so you can enjoy flawless water flow, sparkling finishes, and lower utility bills without the stress of repeat repairs.
From sleek kitchen faucets and efficient toilets to luxurious rain-style showers, we install top-rated brands and stand behind every connection we make for life. If a fixture we’ve replaced ever falters due to workmanship, we’ll be back to make it right—no questions, no hidden fees. Give us a call today and see why your Wartburg neighbors trust HEP to handle the details while you enjoy the upgrade.
FAQs
What does your Lifetime Workmanship Guarantee cover for plumbing fixture replacements in Wartburg?
Our Lifetime Workmanship Guarantee covers all labor associated with the installation or replacement of plumbing fixtures—faucets, toilets, sinks, shower valves, garbage disposals, and more—in residential and light-commercial properties within Wartburg city limits and surrounding communities. If a leak, improper alignment, loose connection, or any workmanship-related issue arises at any time after we finish the job, we will return, diagnose, and correct the problem at no charge to you.
Does the guarantee also cover the actual plumbing fixture or only the labor?
The lifetime guarantee applies to our workmanship (labor). Manufacturer warranties typically protect the fixture itself against material defects for a set period (often 1–10 years). If the fixture fails due to a manufacturing defect, we’ll help you process the manufacturer’s warranty claim and will reinstall any replacement part or unit under our workmanship guarantee at no labor cost.
Are there any conditions that could void the Lifetime Workmanship Guarantee?
Yes. The guarantee is voided if (1) someone other than our licensed technicians modifies or repairs the fixture after installation, (2) the fixture is subjected to abuse, misuse, or improper maintenance (e.g., use of harsh chemicals not recommended by the manufacturer), (3) water pressure or water quality issues are left unaddressed after we advise corrective action, or (4) the property owner fails to pay for the original service in full. Normal wear-and-tear or manufacturer defects do not void our labor guarantee.
Is there an extra cost for choosing a lifetime workmanship guarantee on my fixture replacement?
No. The guarantee is included automatically with every fixture replacement we perform in Wartburg. Our upfront, flat-rate quote already factors in the confidence we have in our craftsmanship, so you’re protected for life without hidden fees or add-ons.
How quickly can you respond if I have a workmanship issue after installation?
We prioritize guarantee calls. In most cases we schedule a site visit within 24 hours (Monday–Friday) of your call or online request. For leak-related emergencies, we offer after-hours and weekend dispatch in Wartburg at no additional charge when the issue is covered by the Lifetime Workmanship Guarantee.
What steps should I follow to schedule a plumbing fixture replacement under this guarantee?
1) Call our Wartburg office or book online to arrange an on-site assessment. 2) Choose your preferred fixture brand and model—our technician can supply options or install one you’ve purchased. 3) Approve the transparent, flat-rate quote that includes parts, labor, removal of the old fixture, and lifetime workmanship coverage. 4) We’ll schedule installation at your convenience, often the same or next business day. 5) Once the work is complete, you’ll receive a digital and printed certificate of Lifetime Workmanship Guarantee for your records.