Satisfaction Guarantee
Satisfaction Guarantee | Toilet Upgrades and Replacements | Plumbing | Walland
When a leaky seal or an out-of-date flush threatens your comfort, HEPâs satisfaction guarantee plumbing team in Walland is ready to turn frustration into flawless performance. Our licensed technicians respect your time and your home, arriving when promised and leaving every workspace cleaner than they found it. With transparent pricing and a no-questions-asked guarantee, you can approve the work with total confidence, knowing that if youâre not thrilled, weâll make it right.
Whether you want to curb soaring water bills, banish recurring clogs, or simply refresh the look of your bathroom, our specialists deliver seamless toilet upgrades and replacements that fit your style and budget. From water-saving dual-flush models to comfort-height options, we handle every stepâremoval, disposal, precise installation, and final inspectionâso you can enjoy years of trouble-free flushing backed by Wallandâs most trusted plumbing promise.
FAQs
What types of toilet upgrades and replacement models do you offer in Walland?
We carry a full range of modern toilets, including comfort-height, skirted, bidet-seat compatible, wall-hung, and high-efficiency WaterSense-certified models. Whether you want basic reliability, improved flushing power, or luxury features such as heated seats and touch-free flushing, our technicians will review your goals, measure your bathroom space, and present at least three compatible options from leading brands like Kohler, Toto, and American Standard.
How does your 100 % satisfaction guarantee work for toilet services?
If, for any reason, you are not completely satisfied with the workmanship, cleanliness, or performance of the new toilet within the first year, simply call us. We will return promptly to correct the issue at no additional charge. If we still canât make it right, we will uninstall the unit and refund your installation labor cost. The guarantee covers both parts we supply and our labor, giving you total peace of mind.
How long will a typical toilet replacement take?
Most standard replacements take 2â3 hours from arrival to cleanup. This includes draining and removing the old toilet, inspecting the flange and shut-off valve, installing a new wax or wax-free seal, setting and leveling the new bowl, connecting water lines, and performing a full operational test. Complex upgrades such as wall-hung units or relocated rough-ins may take half a day. Weâll give you a time estimate before work begins.
Will you dispose of my old toilet and any debris?
Yes. Our service includes eco-friendly removal and disposal of your old toilet, packaging, and installation debris. Porcelain is transported to an approved recycling facility whenever possible, preventing it from ending up in a Blount County landfill. You wonât have to lift a finger.
Are there rebates or efficiency incentives for high-efficiency toilets in Walland?
Many WaterSense-labeled toilets use 20 % less water than federal standards and may qualify for Tennessee Valley Authority (TVA) or local utility rebates, typically $25â$50 per fixture. We keep track of current programs and will provide the forms and model numbers you need to claim any available incentives, lowering your upfront cost.
What does your quoted price include, and do you offer free estimates?
Our upfront price covers the new toilet, any required seals and supply lines, labor, disposal, and a post-installation inspection to ensure no leaks. Sales tax and permit fees (if a relocation requires one) are itemized separately so there are no surprises. We offer free on-site estimates within the Walland area, and we honor that price for 30 days.