- HEP Plumbing
- Backflow Prevention

Backflow Prevention
Backflow Prevention | Commercial Plumbing | Plumbing | Walland
When you run a restaurant, school, or manufacturing facility in Walland, every drop of water counts—not just for productivity, but for public health. HEP’s backflow prevention specialists protect your potable lines from contamination with the same speed and reliability that’s made us the region’s first call for commercial plumbing. From annual device testing to emergency repairs, our certified technicians arrive on-site with the right parts, the right paperwork, and a promise: we won’t leave until your water system is fully code-compliant and your doors can stay open.
Because downtime costs money, we streamline each step of the process—inspections, valve installations, documentation, and city filings—so you can focus on your customers, not your pipes. Backed by 24/7 live dispatch and decades of local experience, HEP delivers Walland businesses the peace of mind that comes from knowing a single backflow event will never disrupt operations or tarnish your reputation. One quick call, and you’ll understand why so many area enterprises trust us for their most critical commercial plumbing needs.
FAQs
What is backflow and why is backflow prevention critical for my Walland commercial property?
Backflow is the unwanted reversal of water flow that can allow contaminants—such as chemicals, fertilizers, or bacteria—to enter Walland’s public drinking-water supply. Because commercial facilities often use boilers, irrigation systems, fire-suppression lines, and chemical dispensers, they present higher cross-connection risks than residences. A properly installed and tested backflow prevention assembly keeps potable water safe, protects your employees and customers, and ensures compliance with Blount County Health Department and Tennessee Department of Environment & Conservation (TDEC) regulations.
What types of backflow prevention devices are approved in Tennessee for commercial facilities?
The main assemblies recognized by TDEC include Reduced-Pressure Principle Assemblies (RPZs), Double Check Valve Assemblies (DCVAs), and Pressure Vacuum Breakers (PVBs). The one required for your building depends on your hazard level: RPZs for high-hazard uses (chemical processing, medical labs, food plants), DCVAs for medium-hazard applications (general businesses, apartment complexes), and PVBs primarily for irrigation. All devices must be listed by ASSE, USC-FCCC&HR, or NSF and be installed by a state-licensed plumber with a current backflow certification.
How often do backflow prevention assemblies need to be tested and certified in Walland?
TDEC Rule 0400-45-01-.17 requires commercial assemblies to be tested at installation, after repair or relocation, and at least once every 12 months by a certified tester. Many insurance carriers and municipal water purveyors in Blount County ask for proof of testing sooner—every 6 months for high-hazard sites such as restaurants or manufacturing plants. We provide electronic test reports that we transmit directly to your water utility to maintain seamless compliance.
What are the penalties for non-compliance with backflow regulations in Blount County?
Failure to install, maintain, or annually test your backflow prevention assembly can lead to a range of consequences: (1) water service shut-off until compliance is proven; (2) municipal fines that can exceed $100 per day of violation; (3) liability for property damage or illness caused by contamination; and (4) increased insurance premiums or coverage denial. Proactive testing and documentation keep you on the right side of local ordinances and avoid costly downtime.
What is involved in a professional backflow prevention installation or retrofit?
We begin with an on-site survey to locate cross-connections and determine hazard levels. Next, our licensed plumbers size and select the proper assembly, secure any required Blount County plumbing permits, and install the device in a code-approved location with adequate clearance, drainage, and freeze protection. After installation we perform the initial certified test, label the assembly, and provide you with a compliance packet that includes the test form, part numbers, and maintenance guidelines.
How can your company help with ongoing maintenance, testing, and emergency service?
Our Walland commercial plumbing team offers a turnkey backflow program: automatic annual testing reminders, flexible scheduling to reduce business disruptions, digital compliance records, and 24/7 emergency response if your assembly fails or a main line ruptures. We also provide repair kits, rebuilds, and device replacements, along with quarterly inspection plans for high-hazard sites. Partnering with us means you stay compliant, protect public health, and keep your operation running smoothly.