Licensed Plumbers
Licensed Plumbers | Plumbing | Turtletown
From century-old farmhouses near Hiwassee Creek to brand-new cabins along Farner Road, Turtletown homeowners trust HEP’s licensed plumbers to keep water moving smoothly. Our friendly pros arrive on time, respect your space, and diagnose issues with cutting-edge leak detectors and camera scopes—saving you from guesswork and repeat visits. Whether you wake to a burst pipe on a frosty mountain morning or just need a stylish new fixture installed before the weekend, we bring the parts, expertise, and courtesy you deserve.
Behind every wrench turn is the security of full licensure, ongoing training, and HEP’s Happy You’ll Be guarantee. We offer same-day repairs, whole-home re-piping, water-heater upgrades, well-pump service, and preventive maintenance plans that keep small drips from turning into big surprises. One call puts decades of local experience on your side, so you can spend less time worrying about plumbing and more time enjoying those Cherokee National Forest views.
FAQs
What plumbing services do your licensed plumbers provide in Turtletown?
Our team handles everything from leak detection and pipe repairs to water heater installation, sewer line replacement, fixture upgrades, drain cleaning, sump pump service, backflow prevention testing, and complete bathroom or kitchen remodel plumbing. Whether it’s a minor drip or a major repipe, our licensed plumbers have the experience and equipment to do the job right.
Are your plumbers fully licensed and insured?
Yes. Every technician who visits your property holds a current State of Tennessee journeyman or master plumbing license and carries full liability and workers’ compensation insurance. We also maintain city permits and stay up-to-date with local Turtletown building codes, so you can be confident the work is legal, safe, and compliant.
Do you offer emergency plumbing services in Turtletown?
Absolutely. We provide 24/7 emergency response for burst pipes, overflowing toilets, sewage backups, water heater failures, and any issue that can’t wait. Call our hotline at any hour, and a dispatcher will connect you with the on-call plumber who will arrive prepared to stabilize the situation and complete the repair whenever possible on the first visit.
How quickly can a plumber arrive at my Turtletown home?
During normal business hours we strive for same-day appointments. For emergencies we aim to be on-site within 60–90 minutes anywhere in Turtletown and surrounding Polk County areas, traffic and weather permitting. Our GPS-tracked service vans and local warehouse mean less time in transit and better parts availability when we get there.
What are your pricing and payment options?
We provide upfront, flat-rate pricing after a thorough on-site evaluation, so you know the exact cost before work begins. No surprise fees or hidden labor charges. We accept cash, checks, all major credit cards, and offer financing plans for larger projects such as repiping or tankless water heater installations. Senior and military discounts are also available.
Do you guarantee your plumbing work?
Yes. All labor comes with a written one-year workmanship warranty, and many products we install (water heaters, faucets, pumps) carry manufacturer warranties of 3–15 years. If you experience any issues related to our service within the warranty period, we’ll return promptly at no additional cost to make it right.