- HEP Plumbing
- Water Testing

Water Testing
Water Testing | Water Purification | Plumbing | Turtletown
Nestled among Turtletown’s rolling ridges, HEP’s certified technicians combine state-of-the-art lab analysis with hands-on plumbing expertise to give your household the crisp, clean taste of true security. We sample at the source, trace contaminants through every pipe and fixture, then design a custom water purification solution that removes metals, bacteria, and lingering odors without stripping away essential minerals. From smart filtration systems to softeners seamlessly integrated under your sink, every installation is backed by transparent test results and our “sip-ready” guarantee.
When you choose HEP, you’re choosing neighbors who care about the streams we fish, the coffee we brew, and the well-being of every family in Polk County. Schedule a free water test today and discover how effortless water purification can be—no guesswork, no gimmicks, just crystal-clear confidence flowing from every tap.
FAQs
Why should I have my water tested in Turtletown?
Testing identifies contaminants such as bacteria, heavy metals, hard-water minerals, and chemical residues common in Turtletown’s private wells and municipal supply. A professional analysis pinpoints what is in your water so we can recommend a treatment system tailored to your specific needs, ensuring safe, great-tasting water and protecting plumbing fixtures and appliances from premature wear.
How often do you recommend water testing?
For private wells, we advise a comprehensive test every 12 months, or immediately after major weather events, well repairs, or unexplained changes in taste, odor, or color. Homes on Turtletown’s public water should test every 2–3 years or whenever plumbing upgrades are planned, as distribution line work can dislodge sediments and change water chemistry.
What types of tests do you perform?
Our certified lab panel includes bacteriological (total coliform & E. coli), mineral hardness, iron/manganese, pH/alkalinity, lead, copper, nitrates/nitrites, pesticides, and volatile organic compounds (VOCs). We also offer specialty testing for sulfur, arsenic, and emerging contaminants such as PFAS upon request.
How long does it take to receive water test results?
Basic in-house screenings for hardness, iron, pH, and TDS can be completed during the service visit. Full laboratory results typically return in 3–5 business days. Once results are in, we schedule a follow-up call or onsite consultation to explain the findings and outline purification options.
Which water purification systems do you install?
We design and install point-of-entry and point-of-use solutions, including sediment filtration, water softeners, iron/sulfur filters, activated carbon units, UV disinfection, reverse osmosis (RO) drinking stations, and whole-house RO for severe contamination. Every system is sized to your flow rate and water chemistry, and we use NSF-certified components to meet or exceed local health code requirements.
What maintenance is required after installation?
Routine care keeps your system effective and protects your warranty. Cartridge filters are typically replaced every 3–6 months, softener salt levels checked monthly, UV lamps changed annually, and RO membranes replaced every 2–3 years. We offer affordable service plans that include scheduled filter changes, performance testing, and emergency support, ensuring your Turtletown water stays pure year-round.