- HEP Plumbing
- Expert Installation

Expert Installation
Expert Installation | Water Purification | Plumbing | Turtletown
Imagine turning on any tap in your Turtletown home and tasting crisp, clean water that’s been filtered, softened, and balanced by HEP’s master plumbers. Our team specializes in seamless system design and precise installation, pairing decades of local plumbing know-how with cutting-edge water science. From under-sink filters to whole-house solutions, we handle every step—assessment, equipment selection, and meticulous hook-up—so your family enjoys safer water, longer-lasting appliances, and fewer plumbing headaches.
At the core of our service is true water purification expertise: we analyze your source, target the contaminants common to Polk County, and recommend technology that fits your budget and lifestyle. With transparent pricing, friendly techs, and a satisfaction guarantee backed by thousands of five-star reviews, HEP makes it simple to elevate your daily routine—one glass, shower, and load of laundry at a time.
FAQs
Why should I install a whole-house water purification system in Turtletown?
Turtletown’s municipal and well-water sources often contain elevated levels of iron, manganese, and natural sediment, and periodic testing has shown traces of agricultural runoff. A properly sized whole-house purification system removes these contaminants before they reach any tap, protecting your family’s health, extending the life of appliances, and preventing scale build-up in pipes and fixtures. Cleaner water also improves taste and odor, making everyday tasks like cooking, bathing, and laundry noticeably better.
What types of water purification systems do you install and how do I choose the right one?
We install multi-stage carbon filtration units, reverse-osmosis (RO) systems, UV sterilizers, and water softeners—either as stand-alone solutions or combined into a single customized unit. During a free on-site assessment, our technician tests your water chemistry, measures flow rates, and discusses your household’s usage patterns. Based on these findings and your budget, we recommend the most efficient configuration, explain its performance ratings, and provide transparent pricing so you can make an informed decision.
How long does professional installation take, and will my water be shut off during the process?
A standard whole-house system takes 3–5 hours to install. Complex setups that include RO drinking stations or multiple treatment stages can take up to 8 hours. Your water service is shut off only during the final tie-in to the main line—typically 30–60 minutes. We schedule installations at your convenience, arrive with all required parts, protect surrounding work areas, and clean up thoroughly before we leave.
What maintenance is required after installation, and do you offer service plans?
Most systems need periodic filter changes and annual performance checks. Carbon block filters usually last 6–12 months, RO membranes 2–3 years, and UV lamps 12 months. We provide a maintenance calendar specific to your model, keep replacement parts in stock locally, and send reminder alerts before each service is due. Our optional ServiceGuard Plan covers all labor, filters, annual water testing, and emergency visits for one low monthly fee, ensuring your water stays pure without surprises.
Will a water purification system increase the value of my Turtletown home or lower utility costs?
Yes. Real-estate agents report that certified water treatment systems can raise resale value by 2–4 % in Polk County because buyers appreciate the health benefits and appliance protection. Softened, de-chlorinated water reduces scale buildup, allowing water heaters, dishwashers, and washing machines to operate more efficiently, which can cut energy use by 10–15 % and extend appliance lifespans. You’ll also spend less on bottled water and cleaning products.
Is your installation team licensed and insured, and do you provide warranties?
Absolutely. All installers hold current Tennessee plumbing licenses, complete factory-authorized training on every brand we carry, and are fully insured for liability and workers’ compensation. We register your equipment with the manufacturer and provide a written workmanship warranty of 5 years. Most purification units carry 3- to 10-year manufacturer warranties on tanks, valves, and electronics; we handle any warranty claims on your behalf for hassle-free service.