Certified Technicians
Certified Technicians | Water Purification | Plumbing | Turtletown
Turtletown’s water should taste as clean and refreshing as the mountain air, and HEP’s certified technicians make that possible through expert plumbing services and precise water purification solutions. From the moment we step into your home, we test, diagnose, and design a custom treatment plan that removes contaminants while protecting pipework and fixtures. Our licensed pros arrive with state-of-the-art filtration systems, eco-friendly parts, and a promise to leave every faucet delivering crystal-clear water you can trust for drinking, cooking, and bathing.
Whether you’re battling hard-water scale, odd tastes, or lingering odors, we handle everything—from whole-house filters and reverse-osmosis units to routine maintenance and emergency repairs—so you never have to worry about hidden impurities again. Schedule a free in-home assessment today and discover why families across Turtletown rely on HEP for plumbing peace of mind and truly pure water.
FAQs
What types of water purification systems do you install and service?
Our certified plumbing technicians in Turtletown work with a full range of purification technologies, including whole-house carbon filtration, reverse osmosis (RO) units, UV disinfection lights, water softeners, iron/sulfur removal systems, and point-of-use filters. Whether you need to treat municipal water or a private well, we can design, install, maintain, and repair the right system to meet your water quality goals.
How do I determine which purification system is right for my home in Turtletown?
We begin with a complimentary on-site water analysis that measures hardness, pH, iron, manganese, sulfur, total dissolved solids, and bacterial contamination. After reviewing the lab results and discussing your household’s water usage, taste preferences, and budget, our technician will recommend the most effective purification option—often a combination of technologies—to address your specific concerns.
Are your technicians certified to work on specialized equipment like reverse osmosis and UV systems?
Yes. Every member of our team holds state plumbing licenses and Water Quality Association (WQA) or equivalent manufacturer certifications. That means we are trained in proper sizing, installation, disinfection, and annual maintenance of RO membranes, UV lamps, pressure vessels, and electronic controls. You can rest easy knowing all work meets local plumbing codes and manufacturer warranty requirements.
How often should filters, membranes, or bulbs be replaced?
Replacement intervals depend on water quality and system type. As a general guide: • Sediment and carbon pre-filters: 6–12 months • RO membranes: 2–5 years • UV lamps: 12 months (the bulb’s intensity drops even if it still lights) • Water softener resin: 10–15 years Our technicians label each unit with service dates and send automatic reminders so you never miss critical maintenance that keeps water safe and equipment warranties valid.
Can a purification system remove the hardness, iron stains, and sulfur odors common in local well water?
Absolutely. For hardness, we install metered water softeners or salt-free conditioners. To handle iron and manganese staining, we use air-injection oxidation filters or greensand media. Persistent “rotten-egg” sulfur odors are treated with catalytic carbon or ozone systems. Many homeowners choose a multi-stage setup that tackles all three issues, giving you clear, odor-free water throughout the house.
What does the installation process involve and how long will it take?
Most residential systems are installed in a single day. Our process includes: 1. Shutting off the main water supply and protecting nearby flooring. 2. Mounting the purification unit and any pre-filters or storage tanks. 3. Connecting to the plumbing loop with code-approved fittings and installing a dedicated RO faucet if required. 4. Sanitizing and pressure-testing the system. 5. Programming regeneration cycles or flow rates, then giving you a walkthrough on operation and maintenance. We schedule installations at your convenience and always leave the workspace as clean as we found it.