Water Heater
Water Heater | Emergency Plumbing | Plumbing | Tullahoma
When the water in your Tullahoma home suddenly turns icy or a leaking tank starts pooling beneath the heater, every minute counts. HEP’s seasoned technicians arrive fast—day or night—with parts, tools, and know-how to diagnose the issue on the spot. From failed heating elements to pressure-relief valve blowouts, we restore hot water quickly so you can get back to showers, dishes, and laundry without the stress.
Our team is on call 24/7 for true emergency plumbing situations, ready to repair or replace gas, electric, and tankless units of any brand. You’ll get upfront pricing, honest recommendations, and workmanship backed by strong warranties—all delivered with the friendly service your neighbors have trusted for decades. One call to HEP and the crisis is handled.
FAQs
What should I do if my water heater starts leaking in the middle of the night?
First, locate the cold-water shut-off valve at the top of the tank and turn it clockwise to stop the flow of water. Next, switch off the energy source—flip the breaker for an electric unit or turn the gas control knob to the “pilot” or “off” position for a gas heater. Once the water and power are isolated, place towels or a bucket beneath the leak to limit water damage and call our 24/7 emergency line. Our on-call plumber will talk you through any additional safety steps and dispatch help immediately to your Tullahoma address.
How quickly can your emergency plumbers reach my home in Tullahoma?
Because our team is based right here in Tullahoma and surrounding Coffee and Franklin counties, we can usually arrive within 60 minutes of your call—often sooner during off-peak traffic hours. We maintain fully stocked service vehicles on standby around the clock so a licensed plumber can be at your door as fast as safely possible, even on weekends or holidays.
Can you repair all types of water heaters, including tankless models?
Yes. Our technicians are trained and certified to diagnose and repair traditional gas or electric tank units, high-efficiency hybrids, and modern tankless (on-demand) systems. We carry common replacement parts—thermostats, heating elements, gas valves, ignition systems, and anode rods—for most major brands such as Rheem, A.O. Smith, Bradford White, Navien, and Rinnai. If a part is unusually specialized, we’ll source it from our local distributors with priority shipping.
What signs indicate that I need emergency water heater service rather than a scheduled visit?
Call for immediate service if you notice any of the following: • Rapid or continuous leaking that can’t be contained • No hot water combined with audible hissing, popping, or banging sounds • Rust-colored or foul-smelling hot water • Scorch marks, a burning smell, or a tripped breaker at the unit • Water pooling near electrical panels or gas lines These issues can pose safety hazards or cause major property damage, so they warrant an emergency response.
Will you bring replacement parts or a new water heater during an emergency call?
Our emergency trucks are stocked with universal parts and fittings for most repairs. If your existing heater is beyond repair, we also carry several 40- to 50-gallon gas and electric tank units in our warehouse and can pick one up en route. For specialty or tankless replacements, we’ll install a temporary solution (such as a mixing valve bypass or portable heater) and return the same or next day with the exact model you choose.
How much does emergency water heater service cost, and do you offer financing?
Emergency calls include a small after-hours dispatch fee plus a diagnostic charge, which is waived if you authorize the repair. Because every situation is different, we provide upfront, itemized pricing before any work begins. Typical emergency repairs in Tullahoma range from $175 for minor valve replacements to $950 for major component swaps. Full replacements start around $1,400 installed. We partner with national financing providers, so qualified homeowners can spread payments over 6–60 months with no prepayment penalties.