Emergency Service
Emergency Service | Drain Opening | Plumbing | Tullahoma
When a stubborn clog brings your home to a standstill, HEP’s emergency service team is ready day or night to get Tullahoma’s sinks, tubs, and toilets flowing again. Our licensed plumbers arrive fast, equipped with state-of-the-art cameras and high-pressure jetters to diagnose the blockage and clear it at the source. From tree-root intrusions to mystery buildups, we tackle every challenge with transparent pricing and a satisfaction guarantee, so you can breathe easy and get back to your routine without the mess or stress.
HEP has spent decades earning the trust of Middle Tennessee families by combining friendly, hometown service with the professional expertise you’d expect from a regional leader. Whether you’re facing an overflowing floor drain at 2 a.m. or need routine drain opening for slow kitchen lines, one call puts our 24/7 crew in motion. We clean up, check our work twice, and leave your space spotless—because emergencies are enough of a headache without any extra hassle.
FAQs
What situations are considered a drain-opening emergency in Tullahoma?
Any blockage that stops wastewater from leaving your sink, tub, toilet, or main sewer line and risks flooding, sewage back-up, or loss of vital fixtures is an emergency. In Tullahoma, where sudden storms can raise groundwater levels, a clogged main line can let sewage surge into your home even faster, so we treat slow drains, completely stopped fixtures, foul odors, and gurgling toilets as urgent issues that need same-day service.
How fast can your emergency plumber arrive at my Tullahoma property?
Because we keep on-call technicians stationed within the Tullahoma city limits, our average arrival time is 60 minutes or less. For addresses inside the 37388 ZIP code core, response is often 30–45 minutes. In outer areas such as Normandy Lake, Lynchburg Highway, or the Manchester city line, travel time may extend to 60–75 minutes, but dispatch will give you a real-time estimate and text you the technician’s GPS location en route.
Do you provide 24/7 drain-opening services, including nights, weekends, and holidays?
Yes. Our emergency line is staffed 24 hours a day, 365 days a year—Christmas, New Year’s Eve, and Independence Day included. We maintain rotating crews so a licensed plumber and fully equipped service van are always available. There are no restricted hours or blackout dates for emergency calls in Tullahoma.
What drain-clearing methods do you use, and are they safe for my pipes?
Our plumbers carry several options: high-speed cable machines (drain snakes) for most household clogs, hydro-jetting equipment for grease or scale in larger lines, mini-jetters for kitchen lines, and enzymatic or bio-safe cleaners when appropriate. We camera-inspect the line first to choose the gentlest effective method. All equipment is calibrated for the pipe material common in Tullahoma homes—PVC, ABS, cast iron, and older clay tile—so there is no risk of damage when operated by our licensed technicians.
How much will emergency drain opening cost, and will I get a quote first?
Pricing depends on line size, clog location, and the method required, but we follow flat-rate tiers. For Tullahoma residences, simple fixture clogs start at $149, main sewer line cabling ranges from $225 to $325, and hydro-jetting begins at $450. Before any work begins, the technician performs a no-obligation diagnostic and presents a written estimate you can approve on the spot. There are no overtime surcharges for nights or weekends—only the published emergency rate.
What can I do until the plumber arrives to reduce damage or mess?
1. Stop running water to the affected fixture and turn off the home’s main water supply if multiple drains are backing up. 2. Avoid chemical drain cleaners—they can make the clog worse and expose our technician to caustic liquids. 3. Place towels or a bucket under any leaks and move valuables away from the area. 4. If sewage is present, keep children and pets clear and ventilate the space by opening windows or running an exhaust fan. 5. Note any unusual noises or events (gurgling toilets, water around floor drains) to tell the plumber—these clues speed diagnosis.