- HEP Plumbing
- Backflow Testing

Backflow Testing
Backflow Testing | Commercial Plumbing | Plumbing | Tullahoma
Safeguard your water supply with HEP's certified backflow testing in Tullahoma. Our licensed specialists arrive on schedule, inspect every valve and assembly, and file all state-required paperwork so your business stays compliant and your customers stay protected. From restaurants on Jackson Street to manufacturing facilities near Arnold AFB, we understand the pressures of running a commercial operation, and we tailor our testing cycles to fit yours.
As the region’s go-to team for commercial plumbing, we pair cutting-edge diagnostic tools with decades of field experience to keep cross-connections in check and your operations flowing smoothly. With transparent pricing, 24/7 emergency support, and a satisfaction guarantee, HEP makes it easy to focus on your business while we handle the water safety details—book your backflow test today.
FAQs
What is backflow and why is testing required for commercial properties in Tullahoma?
Backflow is the unwanted reversal of water flow that can draw contaminants—such as chemicals, fertilizers, or bacteria—back into the public water supply. Because commercial buildings often have complex plumbing with possible cross-connections (irrigation systems, fire sprinklers, boilers, etc.), the City of Tullahoma and the Tennessee Department of Environment & Conservation (TDEC) require annual testing of backflow prevention assemblies. Regular tests verify that the device is functioning correctly, protecting your occupants, neighboring businesses, and the municipal water system from potential contamination.
How often does Tennessee law require backflow preventer testing for businesses?
Most commercial customers in Tullahoma must have their backflow prevention assemblies tested once every 12 months. Certain high-hazard facilities—such as medical offices, manufacturing plants, and food-processing sites—may be required to test more frequently if specified by the local water authority. After each test, a certified tester must submit a passing report to the Tullahoma Utilities Authority to keep your account in compliance and avoid penalties or service interruption.
What does a commercial backflow test involve?
1. Shut-off: Our certified tester turns off downstream water to isolate the device and minimize disruption. 2. Visual inspection: We examine the assembly for leaks, corrosion, or missing parts. 3. Differential pressure testing: Using calibrated test gauges, we measure check-valve performance, relief-valve opening pressure, and overall integrity under regulated procedures. 4. Data recording: Readings are documented on the official TDEC test form. 5. Restoration & clean-up: Water service is restored, and we ensure all fixtures are back online. The process usually takes 20–40 minutes per device, depending on size and location, and is performed with minimal downtime for your business.
What happens if my backflow device fails the test?
If a device does not meet minimum performance thresholds, it must be repaired or replaced promptly. Our team provides: • Same-day troubleshooting to determine the cause of failure (worn springs, debris, damaged seals, etc.). • On-site repairs when possible, using manufacturer-approved parts. • Replacement options and estimated timelines if repairs are not feasible. After corrective work, a retest is performed at no extra charge, and a passing report is filed with the city. Operating an unapproved or failed device can result in fines or water-service suspension, so immediate action is essential.
Are your plumbers certified to perform and report backflow testing to the City of Tullahoma?
Yes. All of our backflow specialists hold current Tennessee Certified Backflow Prevention Assembly Tester (CBPAT) licenses and maintain calibration records for their test gauges as required by TDEC. We handle the entire compliance process—from on-site testing to submitting electronic reports—so you receive official documentation for your files and remain in good standing with the Tullahoma Utilities Authority.
How can I schedule a backflow test and what information do I need to provide?
Booking is easy: call our office or use our online form. Please have the following ready: • Business name and service address in Tullahoma. • Number, type, and size of backflow devices (e.g., 1½" RPZ on fire line). • Preferred testing date/time and any access requirements (gate codes, contact person on site). • Previous test report, if available, to speed up paperwork. We offer flexible scheduling, including early-morning or after-hours appointments to accommodate busy commercial operations. After confirmation, you’ll receive an email with your appointment window and a copy of our insurance and certification credentials.