- HEP Plumbing
- Workmanship Guarantee

Workmanship Guarantee
Workmanship Guarantee | Garbage Disposal Repair | Plumbing | Townsend
When your kitchen sink fills with ominous gurgles or a sudden silence replaces the familiar hum, you need garbage disposal repair that restores both convenience and peace of mind. Homeowners across Townsend trust HEP’s seasoned plumbers because every fix is backed by our unmatched Workmanship Guarantee—if the job isn’t done right, we’ll make it right at no extra cost. From jammed impellers to stubborn clogs and electrical hiccups, our licensed specialists arrive with fully stocked trucks, modern diagnostic tools, and the friendly attitude locals have counted on for decades.
Choose a service experience that values your time and your home. We protect floors and countertops, explain each step in plain English, and present transparent, upfront pricing before any work begins. Most repairs are wrapped up in a single visit, so you can get back to meal prep without second-guessing leaks or lingering odors. Call HEP today and discover why Townsend residents say our guarantee isn’t just a promise—it’s plumbing peace of mind.
FAQs
What are the most common signs that my garbage disposal needs professional repair?
Watch for persistent humming without grinding, water pooling under the sink, frequent tripping of the reset button, slow draining or chronic clogs, lingering odors that cleaning won’t remove, and loud metal-on-metal noises. Any of these symptoms suggest internal wear, electrical issues, or damaged components that require a trained plumber’s assessment.
What does your "workmanship guarantee" cover on garbage disposal repairs?
Our guarantee in Townsend covers all labor we perform on your disposal for a full year. If the same part fails or the unit malfunctions again due to our workmanship, we return at no charge to re-repair or replace it. Parts we supply are backed by the manufacturer’s warranty, and we handle the paperwork for you. Accidental damage, misuse, or clogs caused by improper items are not covered, but we’re always happy to advise on prevention.
How fast can you get a technician to my home in Townsend?
Call before noon and we can usually provide same-day service. For emergency leaks or complete stoppages we have on-call plumbers available 24/7 and aim to arrive within two to four hours. You’ll receive a narrow arrival window and a text when your technician is en route, so you’re never left waiting.
Should I repair or replace my garbage disposal?
We start with a diagnostic test. If your unit is under 8 years old and the motor, housing, and grinding chamber are intact, repair is typically cost-effective. Common fixes include freeing a jam, replacing seals, restoring electrical connections, or installing a new splash guard. Units older than 10 years, those with cracked housings, seized motors, or repeated electrical burnouts are usually better replaced. We’ll lay out both options, costs, and life-expectancy so you can decide confidently.
How can I keep my disposal running smoothly after the repair?
Run cold water before, during, and 15 seconds after use to flush debris. Feed food scraps slowly and avoid fibrous materials (celery, corn husks), grease, bones, coffee grounds, or expandable foods like pasta and rice. Once a month, grind ice cubes and a slice of citrus peel to clean the chamber and freshen odors. A half-cup of baking soda followed by a cup of vinegar is a safe deodorizer—never use chemical drain cleaners, which can corrode seals and void your warranty.
What does a typical garbage disposal repair cost, and do you offer upfront pricing?
Most repairs in Townsend fall between $120 and $250, depending on the part and labor involved. We charge a modest diagnostic fee that is credited toward the repair if you proceed. All pricing is quoted upfront, in writing, before work begins—no hourly surprises. With our workmanship guarantee, you pay once for a proper fix, not twice for the same problem.