- HEP Plumbing
- Factory-approved Parts

Factory-approved Parts
Factory-approved Parts | Garbage Disposal Repair | Plumbing | Townsend
When the heart of your kitchen starts to grind, rattle, or refuse to turn on, count on HEP’s factory-approved parts plumbing team in Townsend for fast, flawless garbage disposal repair. Our licensed technicians arrive with fully stocked trucks, so the right OEM components are always on hand to restore your disposal’s power, performance, and safety—often before the dishes even finish soaking.
From jammed flywheels to stubborn leaks and electrical hiccups, we diagnose the issue in minutes, explain your options clearly, and back every fix with the same dependable guarantees that have made HEP a household name across East Tennessee. Schedule today and enjoy a smoother, quieter kitchen tonight.
FAQs
Which garbage disposal brands do you repair with factory-approved parts in Townsend?
Our licensed plumbers are trained and authorized to service all major disposal brands, including InSinkErator, Waste King, Moen, KitchenAid, GE, and Whirlpool. We install only factory-approved (OEM) parts supplied directly by the manufacturers, ensuring an exact fit, safe operation, and full preservation of any existing product warranties.
Do you keep factory-approved parts in stock, or will I have to wait for an order to arrive?
We maintain a comprehensive inventory of OEM blades, splash guards, gaskets, reset switches, flywheels, and motor assemblies on our service trucks and in our Townsend warehouse. For 95 % of repairs, the needed part is on-hand, allowing us to complete the job in a single visit. If a specialty component is required, we place an expedited factory order and schedule the follow-up at no additional trip charge.
How fast can you repair my garbage disposal?
Call before noon, and we can usually provide same-day service anywhere in Townsend and the surrounding communities. Emergency appointments are available 24/7 for severe leaks or electrical issues. Standard repairs take 45–90 minutes once we arrive, thanks to our stocked parts and diagnostic equipment.
Will using factory-approved parts protect my manufacturer’s warranty?
Yes. Most garbage disposal warranties specify that only OEM parts and qualified service personnel be used for repairs. Because we are factory-approved and install genuine replacement parts, your warranty remains valid. We document the repair with part numbers and serial data in case you ever need to file a future claim.
What symptoms indicate that my garbage disposal needs professional repair?
Contact us if you notice any of the following: • Persistent clogs or slow drainage even after resetting the unit • Loud grinding, rattling, or metal-on-metal noises • A burning smell, frequent tripped breakers, or the unit won’t start • Water leaking from the bottom housing or sink flange • The disposal hums but the blades don’t spin • Excessive vibration causing the unit to shake the sink A prompt inspection prevents further damage to the motor, plumbing, or electrical system.
How much does a typical garbage disposal repair cost in Townsend?
Most repairs range from $125 to $325, depending on the part required and labor time. Minor fixes such as replacing a splash guard or reset switch fall on the lower end, while motor or flywheel replacements are toward the higher end. We provide a written, flat-rate quote after diagnosis, so you know the exact cost before any work begins. All repairs include a 1-year workmanship guarantee and the manufacturer’s part warranty.