Backflow Testing
Backflow Testing | Commercial Plumbing | Plumbing | Townsend
When the water flowing into your building must remain pure, HEP’s certified technicians are ready to perform precise backflow testing and repairs that keep your operation in full compliance. We understand the stakes for restaurants, medical offices, factories, and municipal facilities in Townsend, so we arrive on schedule, document every reading, and file the necessary paperwork with local authorities. Because we carry the most common repair parts on our trucks, most assemblies are restored during the same visit, minimizing downtime and safeguarding both your patrons and your reputation.
Behind every test is the support of our larger commercial plumbing team—licensed experts who can evaluate supply lines, upgrade aging fixtures, and install advanced backflow preventers tailored to your water-pressure demands. Whether you’re booking annual certification or responding to an emergency, you’ll always speak to a live dispatcher and know exactly who is coming to your door. Trust HEP to deliver code-compliant solutions with small-town courtesy and big-city skill.
FAQs
What is backflow and why is backflow testing required for commercial properties in Townsend?
Backflow is the unwanted reversal of water or other substances from your plumbing system back into the public water supply. This reversal can carry contaminants—such as chemicals, fertilizers, or bacteria—into the drinking water network. Townsend’s municipal code, in line with Tennessee Department of Environment & Conservation (TDEC) regulations, requires all commercial facilities to install, maintain, and test backflow prevention assemblies yearly to protect public health. Regular testing confirms the device is functioning correctly and keeps your business in compliance with local and state ordinances.
How often do Townsend businesses need to have their backflow prevention device tested?
The City of Townsend mandates annual testing for every backflow prevention assembly installed on commercial properties. Certain high-hazard facilities—restaurants, medical centers, car washes, manufacturing plants—may be asked by the water authority to test more frequently (every 6 months) if their risk level warrants it. After each test, a certified backflow tester must submit the completed test report to the city’s Water & Sewer Department within 10 days.
What does a commercial backflow test involve and how long does it take?
1. Shut-off & gauge setup: Our certified tester shuts the downstream valve to isolate the device and attaches calibrated differential pressure gauges. 2. Valve-by-valve verification: We open and close test cocks to measure spring tension, check seat tightness, and ensure the relief or check valves hold the required pressure. 3. Data recording: All readings are documented on a state-approved test form. 4. Reporting & tagging: We tag the assembly with the date, tester ID, and pass/fail status, then file the report with Townsend’s water authority. Most tests take 20–40 minutes for a single device, though properties with multiple assemblies or hard-to-access vaults may take longer. Water service is usually interrupted for only a few minutes.
What types of backflow prevention assemblies can your plumbers test and service?
Our licensed commercial plumbers are certified to test, repair, and replace every assembly type recognized by TDEC: • Double Check Valve Assemblies (DCVA) • Reduced Pressure Principle Assemblies (RP or RPZ) • Pressure Vacuum Breakers (PVB) • Spill-Resistant Vacuum Breakers (SVB) • Double Check Detector Assemblies (DCDA) for fire lines • Reduced Pressure Detector Assemblies (RPDA) for fire lines We carry common rebuild kits on our service trucks, which allows most failed devices to be repaired and retested during the same visit.
What happens if my business fails a backflow test or misses the testing deadline?
Failed test: Townsend gives businesses 10–30 days (depending on hazard level) to repair or replace the device and submit a passing test report. If the device is not brought into compliance, the city can levy fines or suspend water service. Missed deadline: The water authority will issue a written notice with a new due date. Continued non-compliance can lead to escalating penalties, including administrative fees, water shut-off, or referral to the county health department. Scheduling your annual test a few weeks before the due date ensures ample time for repairs if needed.
How do I schedule a backflow test with your Townsend commercial plumbing team and what information do you need?
Call our office at (865) 555-BACK or use the online form. Please have the following ready: • Business name and site address • Number and type of backflow assemblies on site • Preferred test date/time and any access restrictions (vault keys, gate codes, etc.) • A contact person for on-site coordination We’ll confirm pricing, handle the paperwork, perform the test, and submit the results directly to Townsend’s Water & Sewer Department, ensuring you stay compliant without hassle.