Water-smart Toilets

HEP PlumbingWater-smart Toilets

Water-smart Toilets | Toilet Upgrades and Replacements | Plumbing

Imagine a toilet that silently saves thousands of litres a year, trims your water bill, and still delivers a powerful, reliable flush. HEP’s water-smart solutions put that future within easy reach, combining sleek modern cisterns with ultra-efficient mechanisms that use up to 60 % less water than older models. Our licensed plumbers handle every aspect of toilet upgrades and replacements, from recommending the ideal fixture for your household’s needs to removing and responsibly recycling your old unit—usually in a single visit.

With HEP, you’re choosing workmanship backed by transparent pricing, long-life warranties, and a team that treats your bathroom as carefully as their own. We arrive on time, protect surrounding floors and fixtures, and leave the space spotless so the only thing you notice is the quieter flush and lower utility bill. Ready to elevate comfort, conserve water, and add a fresh look to your home? Book your eco-friendly upgrade today and feel the difference with every flush.

FAQs

What is a water-smart toilet and how does it differ from a standard model?

A water-smart toilet is engineered to use significantly less water per flush than older, conventional toilets. Traditional toilets installed before the 1990s often use 13–20 L (3.5–5 gal) per flush, whereas modern high-efficiency toilets (HETs) use 4.8 L (1.28 gal) or less. Water-smart units achieve this through improved bowl design, larger trapways, optimized flushing valves, and options such as dual-flush or pressure-assist technology. The result is a powerful, reliable flush with up to 60 % less water consumption and lower utility bills.

How much water and money can I expect to save by upgrading to a high-efficiency or dual-flush toilet?

Savings depend on your existing fixture and household usage, but the averages are compelling. Replacing a single 13 L (3.5 gal) toilet with a 4.8 L (1.28 gal) model saves about 26 L (7 gal) per person per day—roughly 9 500 L (2 500 gal) annually. For a family of four, that’s 38 000 L (10 000 gal) each year, equating to CAD $80–$150 in water and sewage charges, depending on local rates. Dual-flush units add flexibility: a 3 L (0.8 gal) ‘light’ flush for liquids and a 4.8 L (1.28 gal) full flush for solids, boosting savings another 10–15 %.

Will a water-efficient toilet fit my existing rough-in and plumbing configuration?

In most cases, yes. The vast majority of homes have a 12-inch rough-in from the wall to the center of the waste outlet, and virtually all new water-smart toilets are designed for this standard. If your bathroom has a 10- or 14-inch rough-in, we can source compatible models or use offset flanges. Other connections—water supply line, shut-off valve, and floor flange—remain unchanged. Our plumbers perform a quick site inspection to confirm dimensions and identify any minor adjustments (e.g., replacing an old supply valve or wax ring) before installation.

What technology options—gravity, pressure-assist, or dual-flush—are best for my household?

• Gravity-flush HETs: Rely on optimized bowl geometry and larger trapways to remove waste with 4.8 L or less. They’re quiet, low-maintenance, and ideal for most homes. • Dual-flush: Offer two buttons or handles—typically 3 L for liquids and 4.8 L for solids. They maximize savings in high-use bathrooms but require users to choose the correct flush. • Pressure-assist: Use compressed air inside a sealed tank to force water through the bowl with added power, consuming 4.0 L (1.1 gal) or less. Excellent for heavy-duty or commercial settings, though they’re a bit louder and parts can be pricier. Our team can preview water quality, household usage patterns, and noise tolerance to recommend the best match.

Are there rebates or incentives available for installing a water-smart toilet?

Many municipalities, utilities, and provincial programs offer rebates ranging from CAD $25 to $125 per qualifying high-efficiency toilet. Requirements usually specify WaterSense- or MaP-certified models with a maximum of 4.8 L per flush or dual-flush equivalency. We stay current with local incentives, prepare the paperwork, and provide the itemized proof of purchase and installation required to secure your rebate. Businesses and multi-family buildings may qualify for bulk incentives or on-bill financing as well.

How long does a toilet replacement take and what does the service include?

A standard like-for-like toilet swap takes 60–90 minutes. The service includes draining and removing the old fixture, inspecting and cleaning the flange, installing a new wax or rubber seal, setting and leveling the new toilet, connecting a new braided stainless supply line, caulking the base, and thorough testing for leaks and flush performance. If we’re also relocating the toilet, repairing subfloor damage, or adjusting a non-standard rough-in, add 1–2 hours. You’ll receive haul-away and environmentally responsible disposal of the old unit, plus a workmanship warranty and manufacturer warranty registration.

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