Licensed Plumbers
Licensed Plumbers | Plumbing | Thorn Hill
From unexpected leaks to long-planned remodels, Thorn Hill families count on HEP’s licensed plumbers for fast, down-to-earth service that never cuts corners. Our technicians arrive in fully stocked trucks, diagnose the issue on the spot, and explain every option in plain English—so you stay in control of both your time and your budget. Whether it’s a midnight emergency, a stubborn clog, or a complete water-heater upgrade, we back every job with transparent pricing and the region’s strongest satisfaction guarantee.
As a home-grown company, we know the local codes, the well-water quirks, and even the quickest back-road routes to your driveway, which means less waiting and more peace of mind. Combine that hometown insight with industry-leading training, and you get a team that treats your house like their own—boot covers on, mess cleaned up, problem solved. When Thorn Hill needs plumbing done right the first time, they call HEP.
FAQs
What types of plumbing services do your licensed plumbers in Thorn Hill provide?
Our Thorn Hill team handles everything from routine maintenance to complex repairs and installations. Services include leak detection and repair, drain cleaning, faucet and fixture replacement, water-heater installation and repair (tank and tankless), sump-pump service, backflow prevention, bathroom and kitchen remodelling plumbing, sewer line inspection and replacement, and 24/7 emergency response.
Are your Thorn Hill plumbers fully licensed and insured?
Yes. Every plumber who arrives at your door holds a current Ontario Certificate of Qualification, carries full liability insurance, and maintains up-to-date WSIB coverage. We also require ongoing training in the latest safety codes and technologies, so you can be confident the work meets or exceeds provincial and municipal regulations.
How quickly can you respond to an emergency plumbing call in Thorn Hill?
We staff a dedicated emergency dispatch line that operates 24 hours a day, 365 days a year. For most addresses in Thorn Hill we can have a licensed technician on site within 60–90 minutes. Our vans are stocked with common parts and equipment, allowing us to resolve the majority of crises—burst pipes, severe clogs, failing water heaters—during the first visit.
Do you offer upfront pricing and free estimates?
Absolutely. After inspecting the issue, our plumber will explain the available solutions and provide a written, flat-rate quote before any work begins. There are no hidden fees or overtime charges; the price you approve is the price you pay. For larger projects such as repiping or renovations, we offer complimentary on-site consultations and detailed written estimates.
Can you help improve water efficiency and install eco-friendly fixtures?
Yes. We carry WaterSense-certified toilets, low-flow showerheads, and high-efficiency faucets that can cut household water use by up to 30 %. Our plumbers can also install demand-type (tankless) water heaters and grey-water systems. During a water-efficiency audit, we’ll identify leaks, recommend fixture upgrades, and calculate potential savings on your utility bills.
What precautions do your plumbers take to protect my home during a service visit?
We treat your property with the same care we would our own. Technicians wear clean uniforms, disposable boot covers, and use drop cloths in all work areas. Tools and materials are sanitized between jobs, and we follow strict cleanup protocols—vacuuming debris, wiping down surfaces, and disposing of old parts responsibly. All work is backed by a satisfaction guarantee and written workmanship warranty.